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Hotel Spero, Vignette Collection, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Spero, Vignette Collection, an IHG Hotel

City view
Lobby
Lobby
Property grounds
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
405 Taylor St, San Francisco, CA, 94102
  • Union Square
    5 min walk
  • Warfield Theatre
    5 min walk
  • Westin St Francis Hotel Glass Elevators
    5 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    18 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Suite (Urban)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite (Serenity)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Outdoor pool

Handlery Union Square Hotel

Pool
Pet-friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (2176)
The price is NZ$264
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Handlery Union Square Hotel

About the area

San Francisco

Centrally located in San Francisco, Hotel Spero at Union Square is within a 15-minute walk of Dragon's Gate and Asian Art Museum of San Francisco. .This hotel is 0.7 mi (1.1 km) from Cable Car Museum and 0.9 mi (1.5 km) from San Francisco City Hall.

What's nearby

  • San Francisco Museum of Modern Art - 13 min walk
  • San Francisco City Hall - 15 min walk
  • Lombard Street - 3 min drive
  • Ferry Building - 3 min drive
  • Oracle Park - 4 min drive

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & O'Farrell St Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Redwood Room - ‬1 min walk
  • ‪Bourbon & Branch - ‬2 min walk

About this property

Hotel Spero, Vignette Collection, an IHG Hotel

Hotel with a 24-hour fitness center, near Dragon's Gate
Hotel Spero at Union Square offers 236 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including tour/ticket assistance and a banquet hall.
Enjoy a satisfying meal at Jaspers Corner Tap serving guests of Hotel Spero at Union Square. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Jaspers Corner Tap - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Off-site parking within 20 ft (USD 49 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 for adults and USD 22 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Jaspers Corner Tap

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 for adults and USD 22 for children
  • Nearby parking fee: USD 49 per night (20 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Serrano
Hotel Spero San Francisco
Serrano Hotel San Francisco
Serrano San Francisco
Serrano
Spero San Francisco
Hotel Spero
Hotel Spero at Union Square
Hotel Spero, Vignette Collection, an IHG Hotel Hotel
Hotel Spero, Vignette Collection, an IHG Hotel San Francisco

Hotel Spero, Vignette Collection, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 728 out of 1156 reviews" "
Rating 8 - Good. 269 out of 1156 reviews" "
Rating 6 - Okay. 88 out of 1156 reviews" "
Rating 4 - Poor. 39 out of 1156 reviews" "
Rating 2 - Terrible. 32 out of 1156 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Michelle, River Forest

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
small rooms. broken tv
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was excellent. Staff was friendly. The bar had good food but exceptionally slow service. Also this is on the edge of the Tenderloin district so lots of drugs, crime and homeless in the area.
Stayed 2 nights in Sep 2024

2/10 Terrible

Omer, Rancho Palos Verdes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misrepresentation of the room and hotel. Checked in, attendant was not particularly pleasant. When we got to the room, it was very small with stains on the sofa. Did not feel safe there and immediately went down to the front desk to request assistance or a room change. The attendant was someone else, not the person who checked us in 5 minutes earlier. The front desk attendant just said “give me the keys and you can leave”. So I did. I went across the street and stayed at the Hilton, which was fantastic. However when I contacted The Spero to speak with the manager, he was incredibly rude and refused to even give me a partial refund for my reservation. He said to call Expedia, which I did. Expedia said they tried and tried but the manager at The Spero refused to budge. In order to spare the horrible experience at The Spero, I ended up having to pay for 2 hotels. I would advise anyone and everyone NOT to stay at The Spero at Union Square in San Francisco. It is dirty, dingy, feels unsafe and the staff was incredibly rude. Pay more to stay elsewhere if you must!
Stayed 2 nights in Sep 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was actually pretty nice and staff was friendly. Call outs - no parking at the hotel or affiliated lot. There is a lot right next door for $50/night. There is a cheaper lot a block down and over but was advised it’s a sketchy walk at night. Walking north seemed to be pretty safe but a couple streets down… hundreds of unsheltered lining the streets. Not sure what keeps them south but was absolutely amazed to be honest. Probably would stay again as long as the price stays competitive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wally

Stayed 1 night in Aug 2024

8/10 Good

Ikuko

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good.
Stayed 2 nights in Sep 2024

8/10 Good

THOMAS G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix the flag poles
Stayed 5 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty and cozy and spacious in our suite. The area is close to many places so it was very convenient. There was no hotel parking but a public parking right next door.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony, Inuvik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-appointed bespoke suite.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, pleasant staff. Beautiful historic architecture. Great food nearby, particularly The Pinecrest Diner. Displaced human presence is evident everywhere around the city. The Tenderloin is no exception.
Stayed 7 nights in Sep 2024

8/10 Good

Nimit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 2 nights in Sep 2024

10/10 Excellent

gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 2 nights. The staff accommodated us by changing up our room. The room was clean, bed very comfortable and was really close to parking next door for a better rate than most. Liked the coffee in the lobby in the morning and great location if your wanting to use cable cars. Felt safe here too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina, South Gate

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was great, however, booking companies need to specify there’s absolutely NO parking available at this Hotel!!! Public parking is not easily available. We ended up finding a 24 hr private parking establishment.
Stayed 1 night in Sep 2024

8/10 Good

Yiren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tomeka

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is great. Inside of the hotel is quite and felt safe. Clean and the staff was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lanette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to venue. Beautiful architecture in hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jannet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a great Central location. With plenty of eateries and attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruce

Stayed 1 night in Aug 2024

8/10 Good

Heidi, Porter Ranch

Stayed 1 night in Aug 2024

10/10 Excellent

Ariana, Antelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

DELFINIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They will not release your deposit
My recent hotel stay at this establishment was a pleasant experience overall, with clean and updated rooms providing a comfortable stay. Despite the less-than-ideal location of the hotel, I felt very safe inside. However, I would advise potential guests to be aware that booking through a third party may result in additional charges, including deposit fees and other hidden fees. It has been 6 days since my stay and I have still not received my deposit refund, which is concerning. Due to these issues, I will not be returning for future visits or inconvenience.
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2024