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Inn At Union Square

3.5 star property

Photo gallery for Inn At Union Square

Premium bedding, pillow-top beds, in-room safe, desk
Suite (Spreckels) | Bathroom
32-inch flat-screen TV with cable channels, TV
Suite (Spreckels) | Living area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
440 Post St, San Francisco, CA, 94102
  • Union Square
    ‪1 min walk‬
  • Moscone Convention Center
    ‪15 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Spreckels)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (Spreckels)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Room, 1 King Bed | City view

citizenM San Francisco Union Square

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1199)
The price is NZ$354
for 1 room
includes taxes & fees
18 Apr - 19 Apr
citizenM San Francisco Union Square

About the area

San Francisco

With a stay at Inn At Union Square in San Francisco (Union Square), you'll be steps from Union Square and 15 minutes by foot from Moscone Convention Center. .This boutique hotel is 0.6 mi (0.9 km) from San Francisco Museum of Modern Art and 1.5 mi (2.5 km) from Lombard Street.

What's nearby

  • Union Square - 1 min walk - 0.1 km
  • Moscone Convention Center - 15 min walk - 1.3 km
  • Oracle Park - 3 min drive - 2.6 km
  • Lombard Street - 3 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.4 km

Getting around

  • Powell St & Post St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Union Square - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pacific Cocktail Haven - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

Inn At Union Square

Edwardian hotel with free breakfast and a 24-hour front desk
Inn At Union Square offers 30 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 30 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk and an elevator.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height bed
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property

Property is also known as

Inn Union Square
Union Square Inn
The Inn At Union Square Hotel San Francisco
Inn Union Square Greystone Hotel San Francisco
Inn Union Square Greystone Hotel
Union Square Greystone San Francisco
Inn At Union Square Hotel
Inn At Union Square San Francisco
Inn At Union Square A Greystone Hotel
Inn At Union Square Hotel San Francisco

Inn At Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 170 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this boutique hotel. Probably the most comfortable bed I’ve ever slept on. Breakfast was good. Location is great. Totally recommend this hotel
Stayed 5 nights in Dec 2024

8/10 Good

Anthony

Stayed 1 night in Dec 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced, too small, bad smell in the room, dirty carpet, tiny elevator and hallways and the valet is NOT included. Galleria Park Hotel had the same price, a great lobby, spacious clean rooms, and valet parking. I will not stay at Inn at Union Square again. Thank you!
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Good location for the center of San Francisco, convenient restaurants
Stayed 7 nights in Dec 2024

10/10 Excellent

Gilbert, Novato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and parking options. We were here on Christmas Day and it worked out nicely.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have any problems with allergies like we do in many other hotels. Room was very clean, bed comfortable, and central location was ideal for walking. Staff were friendly. Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mayela

Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Sara

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Old, stodgy, and smelly hotel
After looking at over 50 hotels, I ended up staying at the Inn at Union Square based on the reviews. Upon walking into the hotel, we were met with a powerful stale odor that smelled like old cigarettes. This was supposed to be a non-smoking hotel; however, it seemed like they took over a building where smoking was permitted and done so heavily. Because we have insomnia, I specifically asked to be placed in a room that was away from the elevators, stairways, lobby, and street. Somehow, some way, we were placed in room that was adjacent to ALL FOUR. It was shocking. Not only that, at around 12:30 am, street construction commenced where construction workers began placing concrete. To top it all off, once we checked out and gave our valet ticket to the front desk, we waited for *40 minutes* for our car to arrive. It was in the low 50s with wind, so it was very cold, but the stench from within the hotel was so strong that we preferred to stand in the cold weather. Mind you, after asking the front desk for status twice, we found out the garage was around the corner! We could have walked to it 40 minutes prior. I don’t know if this was an inexplicable mistake or done intentionally, but from the beginning to the end, this hotel fell FAR below expectations. This is not the first time I’ve been deceived by reviews, but having paid over $300 for this one-night stay where $55 of it was for a for a valet service that wasted our time, I would never, ever stay at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day and night in The City
Great location. Friendly staff. Only stayed one night but everything I wanted to do was close, the room was clean and in good condition. Highly recommend
Stayed 1 night in Dec 2024

6/10 Okay

Steve

Stayed 1 night in Dec 2024

2/10 Terrible

Linda

Stayed 1 night in Dec 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
The room was fine but looked nicer on line. The bed was comfortable but the pillows weren’t very comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Stayed 1 night in Nov 2024

8/10 Good

sukhawadee, Monterey park

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay close to union square and parking
Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia

Business traveller
Disliked: Room comfort
No Parking close by. We did not stay in the place but charged
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb! Really close to Union Square (less than a minute's walk) but much quieter. The bed was the comfiest hotel bed I think I've ever slept in! Room 501 is our recommendation- worth the extra over a standard room. It was so quiet and spacious, for a San Francisco hotel. I've read reviews where people complained about the breakfast, but seriously it was fine. Choice of pastries, fruit, coffee, tea and juice- enough to start you off for the day. If people dont like it they have the choice to go out and buy it, but we thought it was perfectly sufficient. The staff were all very friendly and helpful, every one. We would DEFINITELY recommend this hotel to anyone.
Stayed 5 nights in Dec 2024

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the price, not fantastic
Superior king bed is pretty uncomfortable, super fluffy, pillow is old and doesn’t offer support to your neck. There is no AC, only heater. The bathroom is good and the decoration is beautiful. Breakfast is standard, with no hot servings (like scrambled eggs)
Stayed 2 nights in Dec 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
This property was excelent! Great for walking to hop on hop off bus. Union square is steps from this hotel. Would recommend Great hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rodolfo Camacho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at Union Square. Walking distance to everything you would want to see. Breakfast is very light, your usually hotel chain breakfast. My biggest issue is that housekeeping started cleaning the room next to mine at 8:30 then moved to the room above mine, They were speaking VERY loudly, slamming doors, calling to each other down the hallway, hitting the walls while they vacuumed, etc. Checkout isn't until 11, I had a late night and wasn't thrilled to be woken up so early and with so much noise.
Stayed 1 night in Nov 2024

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay fir two night. Union Square and the theater district. Very clean, quiet, perfect for my stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Stayed 1 night in Nov 2024