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Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

Exterior
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Presidential Suite, 1 Single Bed | Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Breakfast available
  • Spa

Explore the area

Map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Metrocentro
    ‪1 min walk‬
  • Estadio Magico Gonzales
    ‪13 min walk‬
  • Colonia Médica Gastroclinic
    ‪17 min walk‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access

  • 29.55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible Bathtub

  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Single Bed

  • 88.70 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Barceló San Salvador

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (2094)
The price is NZ$351
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Barceló San Salvador

About the area

San Salvador

A stay at Real InterContinental San Salvador at Metrocentro Mall by IHG places you in the heart of San Salvador, steps from Metrocentro and a 2-minute drive from Monumento al Salvador del Mundo. .This family-friendly hotel is 1.1 mi (1.7 km) from Colonia Médica Gastroclinic and 2.1 mi (3.4 km) from Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk
  • Monumento al Salvador del Mundo - 2 min drive
  • Catedral Metropolitano - 4 min drive
  • Cuscatlán Stadium - 5 min drive
  • La Gran Via Shopping Center - 7 min drive

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪KFC - Metrocentro - ‬3 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Pollo Campestre Metrocentro - ‬2 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Luxury San Salvador hotel connected to a shopping center, steps from Metrocentro
Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 226 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Brazilian cuisine at Faisca do Brasil, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Salvador? This hotel has 17244 square feet (1602 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:30 AM: USD 15-22 for adults and USD 15-22 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Faisca do Brasil
  • Picasso
  • Nau Lounge

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17244 square feet of space)
  • Coworking spaces
  • Meeting rooms - 13

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Renovated entire property – December 2021
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 29.5 per night
Cribs (infant beds) are available for USD 29.5 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool and gym where unavailable with out notice
Stayed 1 night in Oct 2024

8/10 Good

Carmen G.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continúen haciendo un buen trabajo. Felicitaciones
Stayed 11 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool area poor
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 6 nights in Oct 2024

8/10 Good

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Sungwook, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it is Intercontinental so there is some level of expectations that goes with the name. I think its located more at an older part of town. Hotel looks dated but still good enough. Restaurants in the hotel look good. Theres a mall across the street that you can get some fast food and shopping but nothing special. If you are at an event at the national stadium like us, its in walking distance if you chose to. The only downside was you could hear your neighbors.
Stayed 1 night in Nov 2024

10/10 Excellent

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and some areas under construction but staff was exceptional. It is an older building and or rooms are a tad older BUT they keep it clean. The grounds are kept nice and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alux

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here...very much
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in Oct 2024

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate images on Expedia premium room for the hotel. Paid 3 times the amount for a premium room and the bathroom did not have the nice free-standing bathtub which was shown on the room images. bait and switch. I will not book again in this hotel. I was also charge $78 more on checkin.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Stayed 1 night in Sep 2024

10/10 Excellent

Delinette, EDISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, staff was very nice and attentive to our needs would recommend this place
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Del Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, good food very friendly people
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia, Cambridge

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian, San Pedro Sula

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in the city. Safe and clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Teresita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time visiting ES and we love staying at this hotel. Staff are excellent, friendly and professional. Thank you!!
Stayed 3 nights in Sep 2024