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Staff was amazingly friendly, and the building style was so fun. Easy walk to shops and food by the water. Highly recommend!

The owner/manager is super friendly and helpful.

The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing. Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature.

Very nice boutique hotel tucked away from the main street. The staff are very friendly.

Captain Max B & B is great. Located in a quiet area but only a few blocks from the center of restaurants, shopping, and the pier. The amenities are great like all day coffee/tea bar, filtered water, a safe in the room, and a carafe of drinking water in your room. The place is spotlessly clean and the staff is helpful and friendly. My only regret was that I couldn’t stay longer. This place is good value for the price. It is a must stay place if you are in Puerto Ayora.

The pool and hot tub areas were amazing!! Beautiful property!! Wonderful location. Great for families.