normally do not write reviews, but I had to this time. Please know I only stayed there because I had been driving for 2 days with only 1 hour of sleep. I would have left if I had any more strength to stay woke. I arrived at the hotel around 12:30am-12:45am. I was given the key to room 2. As soon as I walked in, I noticed how cold it was, so I look for anything that could turn up the heat. Found a thermostat, that was blocked at 68 degrees you could not turn the heat up any further. Then I pulled the comforter back to make sure it appeared clean. There was something on the comforter that looked like poop. The shower and toilet were so badly stained. Then to top it off there was a noticed on the door to no drink the water. Now if I cannot drink the water then why would I use it to brush my teeth or wash my body with contaminated water? When I went to the front office to express my grievance, she gave me the keys to room 16. Guess what, that room was cold. But the bed was better. But the toilet, shower, and sink were stained as well. Both bathrooms need to be replaced. We slept in our coats, hats, and gloves to stay warm. This was such a horrible experience. I am disappointed with Oyo hotels in Wilkes-Barre they really need to do better. My overall thoughts are to close this hotel down for a much needed make over!