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Sheraton Senggigi Beach Resort

4.5 star property

Photo gallery for Sheraton Senggigi Beach Resort

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Premium bedding, in-room safe, individually decorated
2 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Explore the area

Map
Jalan Raya Senggigi Km. 8, Senggigi, Lombok, 83355
  • Art Market Senggigi
    ‪3 min walk‬
  • Senggigi Beach
    ‪4 min walk‬
  • Pura Batu Bolong
    ‪4 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪62 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony

Superior Room, 2 Single Beds, Non Smoking, Balcony

Superior Room, 2 Single Beds, Non Smoking, Balcony

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Balcony

Grand Suite, 1 Bedroom, Non Smoking, Balcony

Grand Suite, 1 Bedroom, Non Smoking, Balcony

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking

  • Beach view
  • 400 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony

Executive Suite, 1 Bedroom, Non Smoking, Balcony

Executive Suite, 1 Bedroom, Non Smoking, Balcony

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Senggigi

When you stay at Sheraton Senggigi Beach Resort in Senggigi, you'll be on the beach, within a 5-minute walk of Senggigi Beach and Art Market Senggigi. .This beach resort is 15.3 mi (24.7 km) from Bangsal Harbor and 1.6 mi (2.6 km) from Pura Batu Bolong.
View more Resorts in SenggigiOpens in a new window

What's nearby

  • Art Market Senggigi - 3 min walk - 0.3 km
  • Senggigi Beach - 4 min walk - 0.4 km
  • Pura Batu Bolong - 4 min drive - 2.7 km
  • Nipah Beach - 23 min drive - 10.9 km
  • Bangsal Harbor - 27 min drive - 24.7 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 62 min drive

Restaurants

  • ‪KFC - ‬16 min walk
  • ‪Happy Cafe - ‬12 min walk
  • Kebun Anggrek Restaurant
  • ‪Marina Cafe & Bar - ‬18 min walk
  • ‪Yessy Cafe Senggigi - ‬5 min walk

About this property

Sheraton Senggigi Beach Resort

Family-friendly resort on the beach, with outdoor pool
Sheraton Senggigi Beach Resort offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Senggigi resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 154 air-conditioned rooms featuring LED televisions. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an outdoor pool, and a waterslide. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Kebun Anggrek Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Senggigi? This resort has 6200 square feet (576 square meters) of space consisting of conference space and 3 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Kebun Anggrek Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and brunch. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Bawang Putih Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Senja Restaurant - This beach restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bawang Putih Restaurant
  • Kebun Anggrek Restaurant
  • Senja Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Table tennis
  • Tennis lessons
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 6,200 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Senggigi Beach Resort
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort
Mataram Sheraton
Sheraton Lombok
Sheraton Mataram
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Senggigi Beach Resort Lombok
Mataram Sheraton
Sheraton Senggigi Beach Resort Lombok
Sheraton Mataram
Sheraton Lombok
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort Resort
Sheraton Senggigi Beach Resort Senggigi
Sheraton Senggigi Beach Resort Resort Senggigi

Sheraton Senggigi Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 654 reviews
Rating 8 - Good. 224 out of 654 reviews
Rating 6 - Okay. 52 out of 654 reviews
Rating 4 - Poor. 17 out of 654 reviews
Rating 2 - Terrible. 9 out of 654 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel with a private beach, the view is great, the staff and service were wonderful. The pool it was amazing. Thank you for a great service!
Stayed 5 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
A real favourite
Have stayed at this gem of an hotel many many times and always have a fantastic stay. The hotel shows signs of age but the garden is spectacular as ever and though lots of the older staff have retired the young people are lovely and try their very best to make your stay pleasant. The food is excellent as well. Service by the pool could be improved I think. Looking forward to being back in this wonderful hotel again on August.
Stayed 14 nights in Dec 2024

10/10 Excellent

Denise

Stayed 1 night in Dec 2024

10/10 Excellent

Vincent, Las vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Ankush

Stayed 3 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful Sheraton
The view is amazing from our room and private beach. However, the furniture needs refurbish and clean the molds on the ceiling. So far, we had a geat time, friendly staff and beautiful view.
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
A lovely old fashioned hotel. No lift which did cause a challenge but we managed in the end. Tiwi in reception was fantastic, answered all my questions and helped organize a car to see some of Lombok. Alvira was great with her friendly attitude at breakfast. Thank you ladies. The area around the hotel is very dirty and this is the only negative as it spoils the Hotel .
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and exceptional service. Friendly staff! Bathrooms are out dated but very clean. Wonderful stay.
Stayed 4 nights in Sep 2024

8/10 Good

Peter carl william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely pool area, although not many sun loungers around the pool. people put towels on loungers early in the morning to reserve them but didnt use them till later. All you can eat dining options great value. Resort a bit tired. Sun umbrellas need replacing as are ripped. Staff very friendly. No blockout curtains in our room! Our room (block 6) near the road so was quite noisy with motorbikes. Not a 5 star hotel. Can get better a better value hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property although older style is kept beautifully with there gardens and rooms. Always a friendly smile and hello from all the staff in particular Udin who works in the pool area he was wonderful. Location was great right on the beach and close to waterfalls and elephant park, would not hesitate to return.
Stayed 3 nights in Aug 2024

6/10 Okay

Josie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
It was fine, just fine. Apparently we were upgraded but the room was extremely tired and in much need of a renovation. The location of the room and thin walls meant that we heard everything from our neighbour and anyone going the reception. Also my son’s roll out bed was awful- we paid extra for this and it was so hard and horrible. the beach and the sea were dirty. The pool guys were too busy trying to sell trips to help us find the hard to find sun beds too.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with exceptional staff
From the moment we checked into the Sheraton to the moment we checked out 5 days later, we enjoyed every minute of our stay. Of course it's an older property and in need of some upgrading of rooms, which it seems they are in the process of doing. The room we had (3122) was near the lobby and the swimming pool as well as Senja Indonesian restaurant, a perfect position with a lovely little terrace with steps leading down to the garden and pool. Check-in was fast and easy and because our room was not quite ready, we were given some vouchers for afternoon tea and either lunch or dinner for the duration of our stay. The food at the Sheraton was very good on the whole, particularly at the Bawang Putih restaurant next to the pool where we had dinner every evening. The service here and at all the restaurants was outstanding. The buffet breakfast was very good but lacked some of the flair that I expected from a Sheraton hotel. The one thing I didn't like was the live piano music that began at 8.30 every morning- I would much rather have a nice quiet breakfast minus the live music. The pool at the Sheraton is perhaps the nicest pool I have seen in Asia in the 40 years I have lived here. It is beautifully maintained and is a joy to swim in. The one criticism I have is that for Senior Citizens and Persons With Disabilities, there are no railings anywhere, particularly at the steps into the pool but elsewhere in the hotel, making it quite hard to get around.
The lovely pool at the Sheraton
The 3 wings of the Sheraton that face onto a garden (Wings 4,5,6)
The outdoor seating area of Senja Indonesian restaurant where they also serve afternoon tea.
A view of the wing of the hotel where our ground floor room was located, very close to the pool and all restaurants.
Stayed 5 nights in Jul 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Erin

Stayed 3 nights in Jun 2024

2/10 Terrible

Teri

Disliked: Cleanliness
They know I told them soooo many problems and did little to make it better. Gave me $25 off of my second night. I had to stay second night because of boat on Monday Would definitely not recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanted to stay longer.
Overnight stay on way to Gili T. Would love to stay here for a few days. I can not understand why the resort is not busier. Great pool, amazing staff from Karmini at front desk to Aldi at pool bar. Get the dinner package for a few $$$ more, well worth it. Breakfast very good.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goog
Stayed 1 night in Mar 2024

10/10 Excellent

Corrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff!
Stayed 7 nights in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Leong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent exterior, Old and Dated interior
Had stayed here before and rated it 5 stars BUT now though the service is good the room condition is poor. Furniture is in bad condition, wardrobe doors hard to open, shower facilities is not up to a 5 star hotel standard. Yes the swimming pool is still good well maintained, food and staff service are good. Will I stay again if ever I go back to Lombok- no. Unless management renovate the rooms.
See condition of wardrobe
Dated bathroom counter
Zoom in to see how aged the shower is. Can’t even see hot or cold sign
Stayed 3 nights in Feb 2024

10/10 Excellent

KINYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service was exceptional. Housekeeping did remove one of our personal belongings, however, when mentioned to staff, they went above and beyond to retrieve said item and had multiple staff check and confirm that we had received our item. Other than that, we had absolutely no issues and had an incredible stay and commend the staff for their service and can-do attitude.
Stayed 4 nights in Nov 2023

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Sheraton Senggigi! It is a beautiful resort, very family oriented and the staff are so wonderful!
Stayed 8 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly and professional staff, excellent facilities. Highly recommended!
Stayed 14 nights in Aug 2023