We were shocked when we checked into this dirty, hotel with a broken air conditioner and spent an awful first night in the 30°C Singaporean heat.
In the morning, we were woken up by the construction site next door to the hotel with drilling and hammering. It looked like our room hadn't been cleaned at all before our check-in; greyish, spotty sheets and towels, hair, dirt and dust everywhere.
We complained about the issues to the managerbut received the same dirty room, even dirtier towels, greyish spotty sheets, no toilet paper, and found a rubbish bin on our bed! After a couple of days, we discovered that we had been bitten by bed bugs!!! My son was really scared to sleep there!
Our holiday was completely ruined in this hotel.
Staying for 9 nights, we didn't receive much room cleaning or changing of sheets, woken up every morning with the construction noise next door and bitten by bed bugs.
The shower had mouldy and dirty tiles and didn't have any curtains. After a couple of minutes of showering, it was creating a pool of water that was spilling over onto the toilet next to it. Not to mention the foul smelling body wash they provided. The wallpaper was ripped off and dirty. The safe was broken and wasn't mounmounted to anything. The beds are old, the pillows and mattresses are really hard, uncomfortable and smell old. Curtains were like crumpled paper coming off the hooks. The windows have dust and dirt. The laundry was disgusting and dirty. Driyers not working.