Located in Singapore (Changi), JetQuay Suites is within a 10-minute drive of Changi City Point and East Coast Park. .This hotel is 2.9 mi (4.7 km) from Singapore Expo and 3.9 mi (6.3 km) from Tanah Merah Ferry Terminal.
What's nearby
Jewel Changi Airport - 19 min walk - 1.7 km
Changi City Point - 5 min drive - 4.2 km
Singapore Expo - 6 min drive - 4.8 km
Downtown East - 10 min drive - 8.9 km
Changi Beach Park - 24 min drive - 13.7 km
Getting around
F Station - 5 min walk
JB Sentral - 66 min drive
Singapore Changi Airport (SIN) - 2 min drive
Restaurants
McDonald's & McCafé - 2 min drive
Ya Kun Kaya Toast - 2 min drive
Hub & Spoke Cafe - 2 min walk
Subway - 10 min walk
Ichikokudo Hokkaido Ramen - 3 min drive
About this property
JetQuay Suites
Hotel with a 24-hour front desk, in the vicinity of East Coast Park
JetQuay Suites offers 4 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas. This Singapore hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
Make yourself at home in one of the 4 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include complimentary newspapers and separate sitting areas, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of JetQuay Suites.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Coffee/tea in a common area
Family friendly
Separate living room
Snack bar/deli
Conveniences
Free newspapers in reception
Lockers available
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Multilingual staff
Turndown service
Accessibility
This property does not have any lifts
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Rainfall showerhead
Shower
Towels
Food and drink
Coffee/tea maker
Free bottled water
More
Connecting rooms available
Free newspapers
Laptop-friendly workspace
Separate sitting area
Slippers
Turndown service
Policies
Check-in
Express check-in available
Minimum check-in age: 18
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Please note: This property is located within CIP Terminal, which is connected to Changi Airport Terminal 2. Guests arriving via Terminal 2 are required to pass through Immigration to enter JetQuay CIP Terminal; a valid visa is required. Guests arriving from the city must present valid ID/passport and copy of their booking confirmation at security to access CIP Terminal. Guests who book rooms with hourly usage rates are limited to a maximum of 6 hours stay from time of check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Property is also known as
JetQuay Suites Hotel Singapore
JetQuay Suites Hotel
JetQuay Suites Singapore
JetQuay Suites Hotel
JetQuay Suites Singapore
JetQuay Suites Hotel Singapore
JetQuay Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The breakfast was good, a little disappointed that they didn’t have any drivers available to pick me up at my terminal but understandable since it was so late at night.
The service was excellent! A concern I saw come up in some other reviews was that it’s hard to find the property. If you go to any information desk at changi airport (granted you’re flying into Singapore) they’ll arrange for a pickup service which was very helpful especially since I was checking in late at 3:30 AM. If you’re able to call the hotel yourself I’m sure they’d handle it. The staff were so professional, they even offer a wake up service. There’s a spacious workspace lounge alongside the regular lounge with plenty of comfortable chairs, tables and TVs. I enjoyed the complimentary breakfast. I don’t ever even write reviews but my experience was so great. Thanks so much!
Verified traveller
Stayed 1 night in Jul 2019
2/10 Terrible
Verified traveller
22 Jul 2019
Disliked: Staff & service
Booked for a night only to find out they charge in blocks of 6 hours. Complete scam.
This was in the fine print not on the cover page.
I order an over night stay which said from the 17th-18th for$80. I arrive there and they say I can only stay 6 hours max unless I pay another $80 or I get kicked out at 9pm. So I ended up paying $160 for 12 hours in a little box room which now lead me to the time of 3am in the morning where I’d have to pay even extra $$$ to stay until 5:30am when I needed to leave.
The property was very difficult to find by foot. I had a 24 hour layover in Singapore and thus was too early to check in to my next flight. As a result I was not able to access the property from within arrivals/transfers. Accessing the property from the outside by foot was difficult and involved me walking across two car parks at night and then crossing a busy street without a sidewalk or proper crossing. I wish this complication had been made clear prior to me booking. I also wish the instructions for accessing the property had been more straightforward. That being said the property itself was very nice and I have no complaints about my stay once I was actually able to find the place ...
Verified traveller
Stayed 1 night in Jun 2019
8/10 Good
Verified traveller
Travelled with family, Business traveller
16 Jun 2019
Liked: Cleanliness, staff & service
Dear Sir,
Actually I cannot reach to hotel by taxi. Two taxi drivers do not know the hotel JetQuay. Finally I asked the Airport information people to help.
They are very much kind and they called JetQuay and I can reach by hotel car.
regards,
T.Oike
The service was exceptional. They picked me up from the airport to the hotel on my arrival and sent me to the airport on my departure in a Mercedes Benz. Free and great breakfast. The hotel employees were very helpful. They answered all my questions.
The hotel was quiet, friendly staff who went above and beyond. The service attendant Jay Van Bay gave us a 5 star service from the beginning to the end of our stay.
The shower facility is a shared bathroom. Towels are not available in the shower and must request for towel at the front desk.
Verified traveller
Stayed 1 night in Feb 2019
2/10 Terrible
JoeMaze, albany
Business traveller
6 Mar 2019
Liked: Staff & service
Disliked: Property conditions & facilities
tiny rooms - almost like cubicle
no in room bathroom facilities and this was not highlighted
difficult to access. theres no way of getting from the terminal to the CIP complex where the property is. as it is secured within a guarded complex