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Ji Hotel Orchard Singapore

3.0 star property

Photo gallery for Ji Hotel Orchard Singapore

Minibar, desk, blackout curtains, free WiFi
Interior
Lobby
Fitness facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
11 Penang Lane Singapore 238485, Singapore, Singapore, 238485
  • Fort Canning Park
    ‪3 min walk‬
  • National Museum of Singapore
    ‪7 min walk‬
  • Orchard Road
    ‪12 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Minibar, desk, blackout curtains, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, blackout curtains, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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Room

Citadines Connect City Centre Singapore

  • Pool
  • Kids pool
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (141)
The price is NZ$328
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Citadines Connect City Centre Singapore

Ji Hotel Orchard Singapore Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 5 out of 136 reviews
Rating 4 - Poor. 10 out of 136 reviews
Rating 2 - Terrible. 3 out of 136 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the area and the customer service was great the room was very small but it was clean and it was comfortable enough.
Stayed 2 nights in May 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel was not bad. There's no safe and microwave oven in the room and no ice maker.
Stayed 5 nights in Apr 2024

8/10 Good

Ho Ka Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and clean room. Has everything you need for a short stay. Believe aircon control was broken as couldn’t adjust temperature.
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel, which included tons of buses and the MRT nearby, was excellent. It was a very clean, small-looking room that was comfortable. The strange thing was the bathroom was entirely see-through, and there was no door/separate room for the bathroom and bedroom. Meaning that you could just turn the corner and see someone on the toilet or shower. The biggest letdown was probably the TV. The size was amazing. However, TV has limited channels and restrictions. No Netflix or anything similar. Just a couple of TV channels. The chrome cast did not work. Apparently, if you have a Samsung phone, you can link it to the TV and use Netflix that way.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Great location, close to Fort Canning Park and Dhoby Ghaut subway station. Nice, clean, modern rooms. If
Stayed 2 nights in Feb 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. I have not 1 bad thing I can say. All staff were amazing. Walking through the Lobby i would be greeted everytime with a happy friendly hello. Even the cleaning and maintenance staff would say hello in passing. Will stay here again on my next trip.
Stayed 14 nights in Feb 2024

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
some staff seemed to be not trained for assistance to patrons,
Stayed 2 nights in Feb 2024

2/10 Terrible

Corina

Disliked: Cleanliness, staff & service, room comfort
Depressing
We were shocked when we arrived, the hotel looks nothing like the photos. We paid an extra night (night 1) so that we could book in when our flight arrived at 6am. They didnt seem to get the message until a day later. The rooms are TINY! The bed is up against the wall & there is no coffee or tea in the room. We had to ask for toilet paper. They take a $100 bond - but we couldnt work out what for. This hotel advertises a restaurant from 6am - they DO NOT serve breakfast. They decided to 'update'the TV channels & 24 hours later there was still no signal - I know you dont go to Singapore to sit in the hotel - but come on! If you're paying for it. We were in room 203 at the end of the hall - all night smokers opening and closing the stairwell door so they can smoke - the smell filtered in our room. Cleaning was average at best. The only thing going for this hotel is the location - however, for the price they charge per night you will find better hotels in the area. We booked based on these reviews & did not speak to one person at the hotel that actually liked it - makes me question the authenticity of some reviews. A final viewing of the room is required to get your bond back.. not sure what for, its not like they supply a mini bar.. Our stay here impacted our holiday, we found it so depressing.
Stayed 5 nights in Jan 2024

4/10 Poor

FANG-CHIA

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
床有异味，尤其枕头，有很重的油垢味！盖了一层也遮不住，棉被也有味道！
Stayed 2 nights in Nov 2023

10/10 Excellent

Emily

Liked: Amenities
High tech, clean, friendly staff and the lobby smells of fragrant tea
Stayed 2 nights in Nov 2023

10/10 Excellent

QUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Manik

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 4 nights in Nov 2023

4/10 Poor

Eileen

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I love the room and the ambiance. But the staff is not helpful at all.
Stayed 2 nights in Oct 2023

8/10 Good

Marisol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would benefit by having a top sheet instead of a doona.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shurui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above. One fall back...Needs softer matresses.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean, New, Small Room
Very clean hotel. The furniture and equipment are in excellent condition. Very good location near famous shopping malls and 3 metro lines. The only downside is the small size of the room. Also, the doors of the toilet + shower are partially transperant, so take it into consideration when you decide with whom you share the room.
Stayed 4 nights in Sep 2023

8/10 Good

Jason

Travelled with family
Liked: Staff & service, property conditions & facilities
Well located property close to MRT and Orchard Road. The hotel rooms amenities were satisfactory although we felt that the cleanliness was a bit lacking. Also there is a recurring banging noise within the walls that is a bit intermittent and appears due to some light sensors which does disrupt sleep every now and then. Hopefully that's something that can be fixed. I also wish that they had more hooks to hang clothes or towels as there were none! Otherwise we had a comfortable stay at Ji Hotel. Comfortable bed and pillows.
Stayed 5 nights in Aug 2023

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The windows were blacked out and other guests could be heard in the corridors. Very small rooms. No breakfast offered. I was told to walk across the road to Plaza Singapura! There are much better hotels in Singapore in the same price range. Don’t pick this one. It was clean, and that was the only thing I can say that was positive.
Stayed 1 night in Aug 2023

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
This hotel was such a pleasant surprise with everything - location, room size and range of extra-services offered. I was pleasantly impressed with cleaninnes of the room, quality of amenities and even little laundry combined with the gym. Laundry at a reasonable price was especially appreciated
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Plaza Singapura and MRT
Stayed 6 nights in Jul 2023

8/10 Good

Ubonwan

Stayed 6 nights in Jun 2023

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Fort Canning Park for a healthy walk, near to Plaza Singapura for dining & shopping. So it's covinient 👍 Just prepare a physical credit card for security deposit of S$100.00
Stayed 3 nights in Apr 2023