Book Quest Serviced Apartments Springfield Lakes accommodation from NZ$137

Clean and tidy room, efficient service.

Lovely lady checked us in. We had an event to go to so arrived early just to park but our room was ready so we were able to check in. Received a complimentary upgrade. Stayed in Room 931 and it was fabulous! Exceeded our expectations! Room was well appointed, spacious and had the regal luxury look. Loved the robes, slippers and complimentary waters and snacks. It was spacious and the bed & pillows were extremely comfortable. Would definitely stay again! Our only feedback was we were charged credit card fees of $5.28 when we checked in yet we don’t have credit cards. We weren’t advised of the charges at the time and didn’t realise until we got all the way home and received the invoice via email. If there were going to be charges to use a Visa Debit Card, we should have been advised and given the opportunity to use the savings option on our card. Any fees should be clearly communicated. Other than this, the stsy was fabulous!

Super friendly efficient welcome staff at reception

Great views from the 62nd floor.

It was really cool digs. Hotel was old but great rooms. I enjoyed the staff and meals were done well and very good. I would return. Gym was really nice with an elliptical and free weights and machine equipment

A grand hotel steeped in tradition. Always an enjoyable stay. Professional and friendly staff.