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The Sefton

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sefton

Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
Ocean views, open daily
Interior detail
Ocean views, open daily

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Gaiety Theatre
    1 min walk
  • Douglas Beach
    1 min walk
  • Manx Museum
    7 min walk
  • Isle of Man (IOM)
    19 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Empress Hotel

Breakfast included
Free WiFi
Restaurant
Business services
4.2 out of 5, Very good, (766)
The price is NZ$168
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The Empress Hotel

About the area

Douglas

A stay at The Sefton places you in the heart of Douglas, steps from Gaiety Theatre and Douglas Beach. .This beach hotel is 0.4 mi (0.7 km) from Manx Museum and 0.5 mi (0.8 km) from Tynwald.

What's nearby

  • Gaiety Theatre - 1 min walk - 0.1 km
  • Douglas Beach - 1 min walk - 0.1 km
  • Manx Museum - 7 min walk - 0.6 km
  • Tynwald - 8 min walk - 0.7 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Woodbourne - ‬11 min walk
  • ‪Terrace Chippy & Diner - ‬7 min walk
  • ‪Victoria Grill - ‬8 min walk
  • ‪Sam Webbs - ‬1 min walk

About this property

The Sefton

Beachfront hotel with calming spa services
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Bonzai, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 4 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 5.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 169 out of 411 reviews" "
Rating 8 - Good. 152 out of 411 reviews" "
Rating 6 - Okay. 60 out of 411 reviews" "
Rating 4 - Poor. 17 out of 411 reviews" "
Rating 2 - Terrible. 13 out of 411 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Although some things could use some updating overall our stay at the Sefton was VERY enjoyable!!
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
The Atrium area was a bit shabby, and the bedrooms in this area though spacious were not functioning well. We had problems with hot water at peak times. However the location was perfect. There was a bus stop outside the Sefton, and some good restaurants within walking distance.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Great location, lovely view of the beach and everything within walking distance. Staff and service was absolutely 5* they were really friendly and helpful. For example We asked for advice on getting to the airport on checkout day they helped with route maps and even provided a packed lunch for us to take on the journey since we were out early. On one day there was a fire alarm and the staff were quick to act and so professional making everyone comfortable whilst the issue was resolved. We also enjoyed the breakfasts every morning. Rooms were nice but showed signs of age and some furnishings like chairs were stained. The building as a whole probably requires updating/refurb for example in the pool there was significant rusting on mirrors etc but this did not take away from the stay and we would come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic rooms a bit tired
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We area well travelled couple and whilst not being 5 star it makes up for it in so many other ways. Makes for a good hotel accommodation in Douglas.
Stayed 5 nights in Aug 2024

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Claire Louise

Disliked: Cleanliness, amenities
Was unclean and had holes in window fittings and towels.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sefton looks wonderful from the outside and is quirky inside. There is a shortage of staff so your room is only serviced on the third full day of your stay and you have to hang a sign on your door or this won't happen at all, however you can ask at reception for fresh towels, tea, coffee etc. The interior of the hotel is dated and repairs are needed. Our bathroom on the 4th floor smelt terrible due to the drains and we were advised to keep our taps running which did help to alleviate the odour. The atrium is a nice feature although you can see into everyone's room from the balcony and conversations echo which make it quite noisy at times. There is no air conditioning and it is very hot and stuffy on the 4th floor, just like being in an airless conservatory. We found a fan in the room which we had on max speed the whole time. The swimming pool is strange, it has sloping edges on every side so not much room or depth to swim without banging your kneees and the changing rooms smell of very bad drains. Despite all this we really enjoyed our stay! The staff were very polite and helpful, the breakfast was wonderful and the location excellent.
Stayed 5 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything you need is to hand
Stayed 7 nights in Aug 2024

8/10 Good

Harry

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Short break
Lovely hotel if somewhat outdated. The staff were all very polite and helpful. Unfortunately the atrium area was quite dirty with dead leaves on most of the higher surfaces and some of the metal supports in definite need of a clean. Overall though a nice place to stay in a very good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Meinir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room and good breakfast. Lifts painfully slow quicker to take the stairs
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Staff are helpful and friendly, the hotel is in an excellent location,it is dated but this adds to the ambience, breakfast was excellent with lovely views over the bay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reception staff amazing
Staff and especially reception were amazing. Breakfast one of the best we've had. Kippers amazing. My mistake, i booked the wrong standard room and really wanted the garden view which looked better than the wall we faced. Apart from this minor error of mine, couldnt fault the place. Already looking at booking to go back.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A lovely old lady in Douglas
The Sefton is a bit like an old dowager that has come down a bit in the world. It could use a renovation in a number of areas. That being said, the staff is excellent, as is the location. The breakfast is quite good. We were puzzled by the lack of washcloths and the explanation for the absence: guests had taken too many of them.
Stayed 3 nights in Jul 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's position on the promenade was good and handy for the ferry. It has a small car park underneath the hotel which operates on a first come first served basis. We found it difficult to find restaurants outside of the hotels. The few we found were not open on a Monday or Tuesday.
Stayed 4 nights in Jul 2024

8/10 Good

Jayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel desperately needs a refurb, we did however enjoy our stay. The breakfast was excellent, some of the staff friendly, others looked like they couldn’t be bothered.
Stayed 1 night in Jul 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, bathroom had a smell to it. Could do with air con in room as very warm.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Avis

Stayed 5 nights in May 2024

6/10 Okay

D

Business traveller
Liked: Staff & service
Ok hotel
was a little bit tired
Stayed 1 night in Jul 2024

8/10 Good

Ewan

Stayed 3 nights in Jul 2024

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, room comfort
Great location, staff and food. Updates needed.
Excellent location on Douglas Promenade - very convenient to shops.Great staff, very helpful - they helped us with parking when we arrived. Magnificent breakfast. Bar/restaurant superb -- really enjoyed the beef Wellington dinner. But rooms are antiquated: good lighting but no outlets next to bed, shower way too small with water spilling onto floor because curtain is not long enough. Hot water and cold water do not mix in the sink or in the tub. Gas sewer smell. A little renovation is in order.
Stayed 3 nights in Jun 2024