Sheraton Westport Chalet Hotel St. Louis

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Westport Chalet Hotel St. Louis

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Property grounds
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Free airport shuttle
  • Gym

Explore the area

Map
191 Westport Plz, Maryland Heights, MO, 63146
  • Westport Plaza
    1 min walk
  • Imo's Pizza
    2 min walk
  • Lambert East Terminal Station
    16 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    11 min drive

Room options

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Chalet, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Chalet, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Chalet, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Chalet, 2 Double Beds (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Maryland Heights

Located in Maryland Heights, Sheraton Westport Chalet Hotel St. Louis is on a lake, a 1-minute drive from Westport Plaza and 5 minutes from Creve Coeur Golf Club. .This hotel is 5.3 mi (8.5 km) from Historic Aircraft Restoration Museum and 5.9 mi (9.4 km) from Payne-Gentry Historical House.

What's nearby

  • Westport Plaza - 1 min walk
  • Hollywood Casino Amphitheatre - 8 min drive
  • Hollywood Casino - 9 min drive
  • Ameristar Casino St. Charles - 10 min drive
  • Family Arena - 11 min drive

Getting around

  • Lambert East Terminal Station - 16 min drive
  • Kirkwood Station - 17 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Syberg's Dorsett - ‬3 min drive
  • ‪Westport Plaza - ‬3 min walk
  • ‪St Louis Bread Company - ‬2 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Sheraton Westport Chalet Hotel St. Louis

Lakefront hotel with airport shuttle service and a fitness center
Sheraton Westport Chalet Hotel St. Louis offers 299 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Stay in one of 299 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Lucerne Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Lucerne Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lucerene Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:30 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10.00-19 for adults and USD 10.00-19 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lucerne Restaurant
  • Lucerene Restaurant

Things to do

  • Access to nearby indoor pool
  • Children's pool
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 19 for adults, and USD 10.00 to 19 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chalet Westport St. Louis
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet St. Louis Maryland Heights
Sheraton Westport St Louis
Sheraton Westport Chalet Hotel St. Louis Hotel
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet Hotel St. Louis Hotel Maryland Heights

Sheraton Westport Chalet Hotel St. Louis Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 316 out of 791 reviews" "
Rating 8 - Good. 252 out of 791 reviews" "
Rating 6 - Okay. 118 out of 791 reviews" "
Rating 4 - Poor. 61 out of 791 reviews" "
Rating 2 - Terrible. 44 out of 791 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool for children it was drained
Stayed 4 nights in Sep 2024

10/10 Excellent

Dan

Stayed 2 nights in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff went above and beyond. The room, pool and facilities were extremely clean. I’m ready to go back..
Stayed 1 night in Jul 2024

10/10 Excellent

Jamison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing!!! We absolutely loved everything about our visit and will definitely be back!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation ever. The room was very comfortable and the staff are all amazing. Very courteous and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristiann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love beds
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Jun 2024

10/10 Excellent

Joy, Champaign

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024

4/10 Poor

Emily

Stayed 1 night in Jun 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Desk staff was very friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient for what we needed.
Stayed 2 nights in Apr 2024

6/10 Okay

Anita

Liked: Cleanliness
Showing its age
It looks.like they are updating the plaza with construction fences up all around. The hotel needs updated,as well. It is a nice atmosphere and safe. However, it needs a facelift. Beds comfortable, staff friendly.
Stayed 1 night in Mar 2024

8/10 Good

Abegail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a bit outdated. The elevator is kinda old
Stayed 1 night in Feb 2024

2/10 Terrible

Harinatha

Business traveller
Disliked: Staff & service, property conditions & facilities
No room cleaning, no garage parking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Rebecca

Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Stayed 1 night in Aug 2023