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Sheraton Westport Chalet Hotel St. Louis

3.5 star property

Photo gallery for Sheraton Westport Chalet Hotel St. Louis

Seasonal outdoor pool, pool umbrellas, pool loungers
Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Free airport shuttle
  • Gym

Explore the area

Map
191 Westport Plz, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪1 min walk‬
  • Hollywood Casino Amphitheatre
    ‪8 min drive‬
  • Ameristar Casino St. Charles
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet, 2 Double Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 1 King Bed

Chalet, 1 King Bed

Chalet, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 2 Double Beds (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sheraton Westport Plaza Hotel St. Louis

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (835)
The price is NZ$489
for 1 room
includes taxes & fees
5 May - 6 May
Sheraton Westport Plaza Hotel St. Louis

About the area

Maryland Heights

Located in Maryland Heights, Sheraton Westport Chalet Hotel St. Louis is on a lake, a 1-minute drive from Westport Plaza and 5 minutes from Creve Coeur Golf Club. .This hotel is 5.3 mi (8.5 km) from Historic Aircraft Restoration Museum and 5.9 mi (9.4 km) from Payne-Gentry Historical House.

What's nearby

  • Westport Plaza - 1 min walk - 0.0 km
  • Hollywood Casino Amphitheatre - 8 min drive - 8.1 km
  • Lou Fusz Soccer Complex - 9 min drive - 8.0 km
  • Hollywood Casino - 9 min drive - 9.1 km
  • Ameristar Casino St. Charles - 10 min drive - 12.1 km

Getting around

  • Lambert East Terminal Station - 16 min drive
  • Kirkwood Station - 17 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Syberg's Dorsett - ‬3 min drive
  • ‪Westport Plaza - ‬3 min walk
  • ‪St Louis Bread Company - ‬2 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Sheraton Westport Chalet Hotel St. Louis

Lakefront hotel with airport shuttle service and a fitness center
Sheraton Westport Chalet Hotel St. Louis offers 299 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Stay in one of 299 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Lucerne Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Lucerne Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lucerene Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 19 for adults and USD 10 to 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lucerene Restaurant
  • Lucerne Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 19 for adults, and USD 10.00 to 19 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chalet Westport St. Louis
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet St. Louis Maryland Heights
Sheraton Westport St Louis
Sheraton Westport Chalet Hotel St. Louis Hotel
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet Hotel St. Louis Hotel Maryland Heights

Sheraton Westport Chalet Hotel St. Louis Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 798 reviews
Rating 8 - Good. 253 out of 798 reviews
Rating 6 - Okay. 119 out of 798 reviews
Rating 4 - Poor. 61 out of 798 reviews
Rating 2 - Terrible. 44 out of 798 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Jefferson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Stayed there many times.
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Meelan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not more than a Motel , it has not been manaaged well the rooms are old , the lift is 1900 style and it looks shaddy . I would not recommend it for visit
Stayed 1 night in Dec 2024

10/10 Excellent

Mojgan

Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

6/10 Okay

Pascha

Travelled with family
The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christy

Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everywhere we walked in and out of the hotel smelled like weed smoke and hotel was dirty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Room comfort

Very disappointed

The room was dirty. The room needed maintenance. The bathroom needed calking. The wall needed repair in multiple locations. The charging outlet was broken. The front entrance and patio were disgusting. We reserved a king room and they attempted to give us a full size bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Saada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Disliked: Cleanliness
Property is very nice , although my room was sub par, not very clean at all . The carpeted were extremely dirty , sticky . The bathrooms were ok . For the money I paid for one night , I don’t feel it was worth it .
Stayed 1 night in Sep 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool for children it was drained
Stayed 4 nights in Sep 2024

10/10 Excellent

Dan

Stayed 2 nights in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff went above and beyond. The room, pool and facilities were extremely clean. I’m ready to go back..
Stayed 1 night in Jul 2024

10/10 Excellent

Jamison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing!!! We absolutely loved everything about our visit and will definitely be back!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation ever. The room was very comfortable and the staff are all amazing. Very courteous and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristiann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love beds
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Jun 2024