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Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Premier Condo, 2 Bedrooms (Loft)
Exterior detail
Exterior
Bicycling

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Barbecue grill
  • Laundry
  • Kitchen

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪4 min drive‬
  • Tunnel Mountain
    ‪5 min drive‬

Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

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About the area

Banff

With a stay at Hidden Ridge Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This aparthotel is 12.9 mi (20.8 km) from Banff National Park and 2.7 mi (4.3 km) from Fairmont Banff Springs Bowling Centre.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 4 min drive - 2.5 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.5 km
  • Tunnel Mountain - 5 min drive - 2.3 km
  • Banff Centre for Arts and Creativity - 5 min drive - 2.5 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 4.4 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬8 min drive
  • ‪Park Distillery - ‬6 min drive
  • ‪Cedar House Investments Ltd - ‬8 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬8 min drive

About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and a sauna
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, French, Japanese

Property amenities

Ski

  • Skiing lessons, snow tubing and cross-country skiing nearby
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • 2 hot tubs
  • Sauna
  • Hot springs nearby

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Local area shuttle
  • Ski shuttle nearby

Family friendly

  • Children stay for free (see details)
  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Eco-friendly toiletries
  • Free toiletries
  • Soap
  • Hairdryer

Entertainment

  • Flat-screen TV
  • DVD player

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 25 per pet per night
  • 2 total (up to 23 kg per pet)
  • Pets allowed in specific rooms
  • Food and water bowls are available

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Vending machine
  • 24-hour front desk
  • Free local calls
  • ATM/banking services

Location highlights

  • In the mountains
  • In a national park

Things to do

  • Bike hire on site
  • Mountain biking nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Kayaking nearby
  • Boat tours nearby
  • Ice skating nearby
  • Rafting nearby
  • Canoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 rooms
  • 2 floors
  • 3 buildings
  • Bulk dispenser for toiletries
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2135 out of 4284 reviews
Rating 8 - Good. 1358 out of 4284 reviews
Rating 6 - Okay. 512 out of 4284 reviews
Rating 4 - Poor. 193 out of 4284 reviews
Rating 2 - Terrible. 86 out of 4284 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice little retreat with Kitchen and Fireplace. Staff was excellent and my wife enjoyed the free hot chocolate
Stayed 1 night in Dec 2024

4/10 Poor

Tina

Disliked: Cleanliness
In desperate need of a deep clean
The condo we stayed in was overall in terrible shape- stains on the walls, ceilings & floor and the exterior of the kitchen cabinets flight. The bathroom was covered in mildew and was dark and dank. Every single light switch and plug in cover was absolutely disgusting and black with dirt or years of washing. The appliances were in desperate need of replacement and the hearth around the fireplace broken. The pool area was neat, but unfortunately that’s about all this place had going for it. The linens were clean. Absolutely would not stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Loida

Stayed 2 nights in Dec 2024

4/10 Poor

Gail

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very noisy. Broken kitchen appliances.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
What a great property! Awesome value love the amenities like the barbeque outside and the beautiful hot pool
Stayed 1 night in Dec 2024

8/10 Good

Alina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. I believe that this place need a bit of renovation
Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, room comfort
Could have had more than one person on front desk. Stood there 20 minutes while agent on phone, answered every possible question for someone planning to come another time. Not their fault (good service actually) but frustrating to wait so long for check in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Logan

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Incredible value for what is offered. I've never stayed anywhere more impressive for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, beautiful surroundings. Truly World-Class.
Stayed 1 night in Dec 2024

10/10 Excellent

yahya, edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My fav place , amazing stuff good winter vibes
Stayed 1 night in Dec 2024

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Layna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We liked the room/kitchenette, hot tub/sauna and the friendly accommodating staff.
Stayed 1 night in Dec 2024

8/10 Good

Dalton

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Absolutely beautiful property. Stunning views, real wood burning fireplace, the pools are great. The only complaint is our room was quite dusty, the curtain rods were really bad.
Stayed 1 night in Dec 2024

8/10 Good

OKSANA

Stayed 1 night in Dec 2024

10/10 Excellent

johannzen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are awesome and most importantly the place is amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Sunny

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

naomi

Travelled with family
Disliked: Cleanliness, room comfort
Dated mountain lodges. Cute and cozy-ish but in dire need of updates and repairs.. and a good scrub. Staff was lovely and welcoming, there’s a wood fire place and wood + starter kit is included. Complimentary bus tickets to get around town and touristy destinations like the Banff gondola. Dated hot tub with beautiful mountain views. Good pressure in the shower with Rocky Mountain soap, clean towels. BUT, very thin walls ( we did not sleep, we could hear the neighbors laughing and partying into the night, then when finally shut down, proceeded to snore and fart all night) uncomfortable itchy bed, crusty floors sofa and bedframe, dents on walls, funky carpet smell, barely working “appliances”, not a full kitchen (one little pot, one scratched up pan, no cooking utensils) we could barely make breakfast. Beautiful hot tubs but the bottoms paint is scaling and I cut my foot on it. Would only stay there again after they do a solid renovation. The resort has a lot of potential but just desperately need some TLC.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the heated pool/hot tub with the beautiful view. And the set up of the condos is nice for a family to have the option to cook etc to save on eating out. And we love the Christmas lights everywhere too, very festive!
Stayed 3 nights in Dec 2024

10/10 Excellent

Shyaida

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My husband and I had the best time! Between the free bus tickets and firewood to the outdoor hot tub. Hidden ridge was so quiet and peaceful it’s the perfect get away and the staff was so accommodating and kind. We will be back for sure!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
I liked the hot tub and sauna and the fire place.
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hot tub and view was amazing. We had a basement unit which I didn't know was an option. I developped a rash and both me and my husband woke up every day with red eyes and coughs due to the chimney in our room. It was connected to the unit above us and flooded our room with smoke. The units are not very sound proof and we woke up three nights at 5am to the kids on the upper unit screaming until 8am. But the view from the hottub and the staff where very kind
Stayed 7 nights in Nov 2024

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Walked in and smoke smell hit your face the faied to say there was a dirty wood birning stove in the place. Carpets where chard black extremely loud place tvs where out of date and small.
Stayed 1 night in Dec 2024