6/10 Okay
Diana
Travelled with partner
3 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding Relax II can be a bit tricky since it’s directly across from Relax III and shares a building with the restaurant Tutto Fresco, and you can access by taking the elevator to the second floor. Upon arrival, guests receive a free beer voucher to the Tutto Fresco, although I’m unsure about the details of the partnership. The location is excellent, just a short walk from Taipei Main Station, and the staff is polite, but with limited English.
We stayed just one night before heading to the airport after visiting other parts of the country, which was sufficient; I wouldn’t recommend it for an entire vacation. Our room was clean but showed rust stains in the bathroom tiles, particularly in the shower area. The toilet basin cover also had some rust, and the shower pressure was quite strong, sometimes reaching the sink area. Although we received an upgraded room with an extra bed, the air conditioning didn’t work well at higher temperatures, and we struggled to adjust it.
You’ll have a deposit hold on your card upon check-in. While the room included toiletries and a coffee maker, the overall layout felt cramped and resembled that of an airplane restroom, making it difficult to store makeup essentials. The bathroom requires navigating a step, and while the customer service was commendable, the hotel’s layout was quite unconventional.
Diana
Stayed 1 night in Oct 2024