2/10 Terrible
Vera
Business traveller
24 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible no stars available
Checked I got our key was apparently interrupting the guys dinner. Went to put stuff in room walk way was pitch black, found our room walked in and it was hot as heck in there. Went to try and adjust the thermostat and picked up the remote, which was held together by cardboard, not able to turn on and as soon as I picked it the batteries fell out. The comforter had stains all over it then the sheets apparently were clean but had marker stains all over them. The pillows were stained and musty so all linens went to the floor. We had brought our own sheets and pillows with us thank goodness. Brought the remote to the guy at the counter and he went through 5 different sets of batteries and couldn’t get the remote to work and told me he had to find a remote. Went back to the room get ready to take a shower and there was no hot water! So after a long day at the hospital with testing got to take a cold shower. the water dripped all night long because it wouldn’t turn off all the way. Slept with one eye open and went to check out this am only by virtual and was told they couldn’t give my deposit back until after 7am. I pitched a little fit and they did refund my deposit after much discussion. For the amount we were charged $100.00 it was definitely like a $50 a night room. Don’t recommend a night there again and there was no one to talk to about getting another room or refund.
Vera
Stayed 1 night in Aug 2024