My family and I use home sharing services all of the time and have never once had any issues. All of our experiences have been fantastic and we always have positive interactions with the owners. Unfortunately, our experience here was not pleasant. They fell short on the two main things they advertise on their listing. The heated pool and “waterfront” space. The pool was not heated at all, the water was VERY cold. They may have forgotten to turn on the system prior to our arrival. so be cautious if you’re looking for a place with a heated pool and double check with them prior to paying/arriving. If you are looking for a nice waterfront spot, this is NOT the rental for you. The dock area was very dirty including the furniture. Dried duck droppings everywhere, leaves, and dead palm fronds. The water is brown and we saw a dead catfish, crab and bird floating on the first day. We made the best of it to say the least. The worst part of our experience was the phone call I received by the property manager on our second day threating to cancel our reservation because the owners were notified (or were watching on the cameras) that there were too many cars on the property then what we booked for. Nowhere on the reservation did it say that there was a limit as to how many cars were allowed on property. We were 6 adults who all live in different areas of the state and we all had our own vehicles. Rather than checking with us first, the owners assumed there was a party going on. I called the property manager back and left a voicemail to please call me so I can explain this in person but she would only respond via text. She told me to log on to the website and write a message saying “ it’s just my family here, not 30 people.” I am assuming to get the owners off our backs? Needless to say that whole situation really put a damper on the mood and trip. We are a responsible family who just went through a death in the family and needed an escape. For as expensive as this place is, we ended leaving 2 days early (did not ask for any kind of refund whatsoever) because we felt so unwelcomed. I am sorry but I cannot recommend this rental to anyone.