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Aparthotel

Somerset Grand Hanoi

4.5 star property

Photo gallery for Somerset Grand Hanoi

Daily buffet breakfast (VND 311850 per person)
Lobby sitting area
Outdoor pool
Garden
Executive Room, 2 Bedrooms | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoa Lo Prison Museum
    ‪1 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Two Bedroom Executive Room

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Executive Room

  • Sleeps 4

View all photos for One Bedroom Executive Room

1 bedroom, in-room safe, desk, blackout curtains

One Bedroom Executive Room

  • Sleeps 2

View all photos for Three Bedroom Executive Room

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Executive Room

  • Sleeps 6

View all photos for Three Bedroom Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Deluxe Room

  • Sleeps 6

View all photos for Two Bedroom Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Deluxe Room

  • Sleeps 4

View all photos for Two Bedroom Premier Room

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Premier Room

  • Sleeps 4

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Premier Twin Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for One Bedroom Premier Twin

1 bedroom, in-room safe, desk, blackout curtains

One Bedroom Premier Twin

  • Sleeps 2

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About the area

Hanoi

A stay at Somerset Grand Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This family-friendly aparthotel is 0.9 mi (1.4 km) from Hanoi Opera House and 1.1 mi (1.8 km) from Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Hoa Lo Prison Museum - 1 min walk - 0.1 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Train Street - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • ‪Bún Riêu Tóp Mỡ Mọc Giòn Cô Hương Béo - ‬2 min walk
  • ‪Wine Corner - ‬1 min walk
  • ‪Phở Thành - ‬2 min walk
  • ‪Cộng Càphê 68 Quán Sứ - ‬2 min walk
  • ‪Nướng Quán Sứ - ‬2 min walk

About this property

Somerset Grand Hanoi

Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a pickleball court. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: VND 311,850 for adults and VND 155,925 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 850,500 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Pickleball
  • Shopping centre
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 577500 per pet, per night
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 850500 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 311850 for adults and VND 155925 for children
  • Airport shuttle fee: VND 2154600 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: VND 2154600 (roundtrip), (up to 10 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 850500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1078 reviews
Rating 8 - Good. 360 out of 1078 reviews
Rating 6 - Okay. 61 out of 1078 reviews
Rating 4 - Poor. 22 out of 1078 reviews
Rating 2 - Terrible. 7 out of 1078 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mellani

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay in Somerset. The hotel is clean and spotless. Very accomodating staff. Gave excellent recommendations when we asked for good restaurants nearby.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities
Cant fault the location, close to Old Quarter but far enough away from the noise. Also in the building were a coffee shop and a small supermarket. We liked the reception area and the slip lane to the drop off area meaning you could easy get in and out of a Grab/taxi without fighting the traffic. Room was spacious but a little tired especially the carpet which was old/stained. We liked the barrel of drinking water provided, so much better than individual bottles. Do try the restaurant and bar on level 4, excellent service and food We would stay again
Stayed 9 nights in Nov 2025

8/10 Good

Johnathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place and good facilities. The cleaning staff were amazing even doing our dishes
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
large comfortable rooms, spearate bedroom, big work table Internet poor kept dropping out Room 2209 had to go to the residents lounge to get decent signal
Stayed 4 nights in Sep 2025

10/10 Excellent

KHOA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel was spacious and has all the amenities we need especially the sauna n swimming pool. Will stay here again on our next visit to Hanoi
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
The property was clean and nice . Lots of space for families close to all the places we wanted to go to. Good customer service
Stayed 3 nights in Jul 2025

8/10 Good

Lieu, San Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2025

8/10 Good

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property many times and liked it very much. This last time had a near disaster event. There was very gusty wind in the pool area that blew the apparently very light aluminum chairs all over the area as people tried to get out of the pool area. One chair hit me that caused a big cut in the back of my heel. I had to buy a pair of slippers to travel home. I didn’t know if anyone else was hurt. My recommendations to the hotel management are 1) better trained staff to maintain safe conditions in the pool including the power to ask guests to get out of the pool area when the conditions are not safe and 2) replace these light aluminum chairs with heavier steel chairs to prevent them from flying in gusty wind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great location!

Great location in the Old Quarter, easy walking distance to most attractions or close enough to order a Grab if needed. Excellent facilities/space for a family stay, only negative was the smell of sewage from time to time throughout the day that would come from the bathrooms.
Stayed 7 nights in Jul 2025

10/10 Excellent

Johnathon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, hospitable Hotel from the get-go. When we arrived, late, frazzled from a delayed flight we were met with a host that provided calm and a warm welcome that we really needed. The following day we soaked up Hanoi and Somerset couldn't be better located. Amazing food stalls, world class coffee and historic sites all within walking distance. A big recommend from all our family, Somerset Hotel was a big reason why we fell in love with Hanoi City, we can't wait to come back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Stacey, MAILORS FLAT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay & to be staying on 'hotel Hilton' grounds was a surprise. The facilities are great, and we njoyed playing pool, swimming & the breakfast were alwaysfresh and plentyful. We celebrated our 20year anniversary and received a lovely bottle of wine and a beautiful card. Thanks to the staff for making us feel so welcome.
Stayed 3 nights in Jul 2025

10/10 Excellent

kyungwon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Thinh

Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Lovely team. Good facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Trung

Stayed 1 night in Jun 2025

6/10 Okay

LYNA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is just ok. Pro: the family rooms are big. Kitchen/washer on the premise. Steamer/sauna room available for customers to use. Cons: Old/everything is outdated, loud noise from the pickleball facility below.
Stayed 2 nights in Jun 2025

10/10 Excellent

An

Liked: Cleanliness, amenities, property conditions & facilities
Front desk, door man are super
Stayed 4 nights in Jun 2025

10/10 Excellent

Choon beng

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

8/10 Good

Tau Chuin

Travelled with family
Liked: Cleanliness, room comfort

Simple and comfortable

Great location and wonderful for large groups.
Stayed 2 nights in Jan 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, amenities
This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Stayed 6 nights in Apr 2025