I chose this place because it offered breakfast, only to find out after booking they’re not serving breakfast currently, I guess due to renovations. Okay, no worries. Check-in took a long time, which I eventually realized was because multiple guests were trying to resolve various problems. The guests in front of me asked for a different room as their deadbolt didn’t work, and had to make at least 3 trips to the desk to get a new room and working key. When it was my turn to check in immediately after, the clerk tried to give me that same room with the broken lock, and suggested I wedge a chair under the door handle. She told me she thought that might be their only available room. When we asked her to check, she did give us another room but it had not been cleaned yet, so we had to go back down to the desk and get another room change. The room we finally got was good enough. One of the sinks didn’t work and the room was clean although the floors were gritty and dirty. The woman at the front desk didn’t seem particularly concerned or apologetic to us or other guests.