PonteFino Hotels

4.0 star property

Photo gallery for PonteFino Hotels

Lobby lounge
Interior entrance
Premium Room, 2 Single Beds
Outdoor wedding area
Executive Suite, 1 Queen Bed | Private kitchen

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Pastor Village, Gulod Labac, Batangas City, Batangas, 4200
  • SM City Batangas
    ‪13 min walk‬
  • Laurel Park
    ‪3 min drive‬
  • Plaza Mabini Park
    ‪5 min drive‬

Room options

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Queen Bed

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

PonteFino Hotels Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 93 reviews
Rating 8 - Good. 30 out of 93 reviews
Rating 6 - Okay. 18 out of 93 reviews
Rating 4 - Poor. 11 out of 93 reviews
Rating 2 - Terrible. 11 out of 93 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Im on the third floor room and the water flowing to the faucet is too slow.
Stayed 5 nights in Dec 2024

2/10 Terrible

gertrude

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Romeo, San Diego

Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
DO NOT RECOMMEND
The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had bl00d stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
STAY AWAY
The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
STAY AWAY
The worst hotel experience I've ever had. Our rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
bathtub
mouldy shower curtain
bathroom door
hallway carpet
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
STAY AWAY
The worst hotel experience I've ever had. Our "premium" rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were clean but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Hotels.com couldn't help with that either so we stayed until our original check-out date. Never again.
Stayed 5 nights in Jun 2024

6/10 Okay

Kate

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bfast buffet was poor choices and it’s expensive. Room is old and outdated. No cutlery or cooking utensils are not provided. Water bottles are limited supply. No phone to call reception why is that? Never been to a hotel that no phone for reception. Bed mattress are hard like a brick end up with bad back in the morning
Stayed 1 night in Jun 2024

6/10 Okay

Kate

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Analiza

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing bfast buffet not worth the money too expensive selection and variety are poor. the rooms are outdated very tired looking and there’s no microwave.
Stayed 3 nights in Jun 2024

6/10 Okay

Meynard

Travelled with partner
The room need to be updated
Stayed 2 nights in Jun 2024

10/10 Excellent

Rita

Stayed 2 nights in May 2024

8/10 Good

Elisa

Travelled with family
Great customer service, great restaurant food assortment
Stayed 2 nights in Apr 2024

8/10 Good

Fortunato

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Newer executive suites are a nice addition since our last stay about 10 years ago
Stayed 1 night in Apr 2024

2/10 Terrible

Lynn

Travelled with group
Disliked: Property conditions & facilities
The bathroom is old and filty.
Stayed 1 night in Feb 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always recommend Pontefino
Excellent and superb
Stayed 4 nights in Feb 2024

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, amenities
The place was nice enough, but it was very dated. It is definitely not new or even close for that matter. The staff was extremely friendly. That wasn’t a problem.
Stayed 2 nights in Jan 2024

8/10 Good

Shirlyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

bobbot

Travelled with family
Liked: Cleanliness
No wash cloth no hand.towels in the bathroom water pressure is so weak Bellman is not paying attention on my issues about and request to move to lower floor due to no elevator if you booked a suite, a long walk from front desk to your suite room.
Stayed 2 nights in Jan 2024

10/10 Excellent

JULIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

joseph, cranston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Oct 2023

10/10 Excellent

NERISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the lay out of the room . Quietness of the place. The staff were all attentive , efficient and very friendly
Stayed 1 night in Jul 2023

6/10 Okay

joseph, cranston

Liked: Staff & service
I just came back 6-2023.The staff is great.The pools are great.The food good little pricey.The draw back no phones in any rooms to call front desk .Did have a problem with ants many times but they did take care of. Very friendly and helpful. Worth the stay
Stayed 23 nights in May 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities