6/10 Okay
Chuheng
Travelled with family and small children
3 Jan 2025
Liked: Cleanliness
Cons: Staff too busy during holiday peak season. Lobby is overcrowded with tourists taking photos with Christmas lights from 9am-11pm daily, which I think it’s a terrible experience for guests that stay there. Feel like I sleep in a public park. Elevators is so outdated and sometime don’t work, I was trapped in elevator twice because the door did not open on my floor and I have to rely on other people from other floor to call the elevator to get me out and walk down. The area being too close to bourbon street is very chaotic, feel unsafe at night, not recommend for families with small children. Sezerac bar too busy, can’t even get a drink. The room itself is also outdated, bed too high and I got rooms on 2nd floor, there are no view at all, only dirty rooftops.
Pros: room cleaning service is excellent! in room dining is excellent, on-site restaurants are delicious! Good vibes with live music.
Chuheng
Stayed 4 nights in Dec 2024