Book Bay Hotels Torquay accommodation from NZ$110

It was great, we were very happy with the room. However I had a bit of a ladys emergency during our stay. I checked all the rest rooms to see if you had a machine to buy sanitary products, there were none available. I plucked up the courage to ask the lady on reception, she explained that they had sanitary products in the establishment, but they were for staff only, I was pretty desperate by this point and being a women herself I thought she would have understood how desperate I was. This meant that I had to get my children out of the pool to go and find a shop to get myself some sanitary products. This didn’t really effect our stay, but I would have rather her of lied and said they didn’t have any, it was very unhelpful to my situation if I’m honest.

The food at this hotel is excellent

Cosy Double room was clean though not totally spotless. Comfy bed. Great sea view. Reasonable price, comparable to smaller hotels. Good health spa with saunas, indoor pool (outdoor pool was closed), a good steam room, and a small spa pool - the spa pool could do with updating to contemporary style. Reasonably priced hotel bar, slightly cheaper than the local bars. A major highlight of the room was the complimentary real coffee, teas and two bottles of fresh mineral water, renewed every day. Nice bath, good mattress. The outside of the hotel was slightly grubby although the gardens were well kept. Parking was expensive at a GBP 10/day surcharge, and we had trouble getting Reception to lift the barrier on departure, probably because they were busy. Overall we enjoyed our stay a lot, it felt like a mostly luxurious holiday at a very reasonable price. Final note - be sure to get the rear garden door combination from Reception before going out!

Great place but needs a coat of paint and the balconies needs proper refurbishing. The staff at breakfast are all superb, give them a raise. Cu soon 😎👍

Excellent stay! The best Britannia hotel by far!!!

Excellent hotel, modern comfortable rooms. Breakfast excellent with plenty of choice.