When you stay at Falkensteiner Hotel Cristallo in Rennweg am Katschberg, you'll be in a national park, just steps from Katschberg Pass and 3 minutes by foot from Gamskogelexpress Ski Lift. .This family-friendly hotel is 0.5 mi (0.9 km) from Koenigswiesen Ski Lift and 3.6 mi (5.8 km) from Parish of Saint Peter in Katschtal.
What's nearby
Katschberg Pass - 1 min walk
Gamskogelexpress Ski Lift - 3 min walk
Adventurepark Katschberg - 6 min walk
Aineck Ski Lift - 7 min walk
Koenigswiesen Ski Lift - 10 min walk
Getting around
Pusarnitz Station - 25 min drive
Restaurants
Wilderer Alm - 1 min walk
Pizzeria Stamperl - 3 min walk
Gamskogel Huette Katschberg - 7 min drive
Lärchenstadl - 1 min walk
Ainkehr - 8 min walk
About this property
Falkensteiner Hotel Cristallo
Ski-in/ski-out access for family fun on the slopes
Falkensteiner Hotel Cristallo offers 129 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 129 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Falkensteiner Hotel Cristallo has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Covered self parking on site (EUR 9.00 per day; includes in/out privileges)
Limited on-site parking
Electric car charging station on site
Height restrictions apply for on-site parking
Food and drink
Free buffet breakfast available daily 7:00 AM–10:30 AM
1 restaurant
1 bar
Room service available
Things to do
Arcade/games room
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Playground
Sauna
Steam room
Family friendly
Arcade/games room
Babysitting (surcharge)
Children's pool
Free children's club
Indoor pool
Laundry facilities
Outdoor pool
Playground
Fridge
Water slide
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff
Ski equipment hire
Ski-in/ski-out access
Ski passes
Ski storage
Tour/ticket assistance
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
Ayurvedic treatments
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Accessibility
Lift
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Bathroom
Dressing gowns
Bath or shower
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
TV
Food and drink
Fridge
More
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between March 31 and May 29.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
Tourism fee: EUR 1.40 per person, per night
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: EUR 9.00 per day (in/out privileges)
Pet fee: EUR 25 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Cristallo Falkensteiner
Cristallo Falkensteiner Hotel
Falkensteiner Cristallo
Falkensteiner Cristallo Hotel
Falkensteiner Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Hotel Cristallo Falkensteiner
Hotel Falkensteiner Cristallo
Falkensteiner Cristallo
Falkensteiner Hotel Cristallo Hotel
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg
Falkensteiner Hotel Cristallo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes.
Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains.
Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains.
Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air.
The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail.
Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly.
Great hotel!
In het algemeen een zeer goed hotel en kindvriendelijk. Maar sommige punten kunnen wel beter. Dagelijks verversen van de handdoeken is niet elke dag gebeurd en kwaliteit matrassen 2persoonsbed zijn echt niet goed. Er is ook 7x 10€ aangerekend van ‘vrijwillige tipping’, waar we zelf geen weet van hebben.
Tolles Hotel mit super Service und sehr guten Essen…
Gerade mit Kindern sehr zu empfehlen…
Meine Tochter(4) war total begeistert.
Auch die Kinderbetreuung ist super! Sehr nett und zuvorkommend.
Großartiger Aufenthalt für die ganze Familie. Sehr herzlicher Empfang und ein absolut tolles Team ! Egal ob am Empfang im Restaurant in der Kinderbetreuung. Wir haben uns rundum wohlgefühlt und kommen sehr gerne wieder!
Die Falkensteinerkette ist sehr zu empfehlen, alles sehr gepflegt und an der Rezeption sehr nettes Personl, in unserem Fall war etwas wenig Service am Tisch beim Essen, es schien so als ob nicht genug Personal da war. Insgesamt aber nichts zu beanstanden, sehr kinderfreundlich dieses Hotel.
Sehr schöne Anlage mit geräumigen Zimmern und netten Personal! Perfekt für Familien- nur das Essen könnte besser sein und vielfältiger! Außer das Frühstück welches sehr gut ist!
Alles in Allem hervorragend. Personal Essen Angebot für Kinder perfekt. Auch als Alleinreisende Großeltern sehr zufrieden. Durch verschiedene Speiseräume auch nicht übermäßig laut. Das einzige Manko ist dass Teppichböden in dem Zimmer. Sahen sauber aus aber gibt halt auch Allergiker.
Heel prettig hotel met zeer vriendelijk en behulpzaam personeel.
Kamer was fijn en comfortabel al was de temperatuur slecht te reguleren waardoor het steeds erg warm (en droog) was in de kamer, net als in de rest van het hotel.
De kamer was netjes al miste er een gordijn in het zitgedeelte en hing het wel aanwezige gordijn een beetje los. Echt verduisteren was dus niet mogelijk. We hebben daar verder niet veel last van gehad. Maar toch.
Ligging, faciliteiten en vooral het personeel maken dit een fijn hotel.
Het eten zou iets gevarieerder mogen, vooral de lunch is wel heel beperkt. Maar al met al zeker een goede plek in Katschberg!
Verified traveller
Stayed 7 nights in Feb 2023
6/10 Okay
Stephanie
Travelled with family and small children
4 Oct 2022
Liked: Cleanliness, staff & service, amenities
Spa Bereich der Erwachsenen war etwas kalt, ins Wasser sind wir hier nicht gegangen, auch das Aussenbecken etwas kalt. Dafür war der spa Bereich der Kinder komplett überfüllt, dieser ist auch sehr klein.
Auch die Zimmer konnte man nur auf tagsüber 21,3 grad heizen, was nach dem duschen ziemlich kalt war. Nachts noch mal 4 grad runter aber es gab dicke Bettdecken. Mitarbeiter waren alle freundlich, essen sehr gut, allerdings gab es am Morgen nur 1 Kaffeemaschine für alle.
Unser Kind war zufrieden, netter Kinder Club und sehr liebe Mitarbeiter. Das beste am ganzen Hotel.
Alles in allem ok aber kenne ich andere 4 Sterne Hotels mit besseren Leistungen. Am Ende bekommt man noch die Rechnung für das freiwillige Trinkgeld, das auf 10€ pro Tag angesetzt ist, mit welchem man so in der Form nicht rechnet. Man kann es zwar kürzen oder Streichen aber ohne Gewissensbisse auch nicht.
Wir würden hier nicht mehr unbedingt hin fahren, lieber beim nächsten Mal ein anderes „Kinder“Hotel