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Ahau Tulum

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ahau Tulum

Sundeck
Outdoor pool, pool loungers
Lobby
Aerial view
Junior Suite Oceanfront Top level

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760
  • Ven a la Luz Sculpture
    1 min walk
  • Tulum Beach
    1 min walk
  • SFER IK
    4 min drive
  • Tulum, Quintana Roo (TUY)
    26 min drive

Room options

View all photos for Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

  • 3 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

Signature Double Room | View from room

Signature Double Room

  • 3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Top level

Master Suite Oceanfront Top level | Balcony view

Master Suite Oceanfront Top level

  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

  • 3 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Oceanfront Beach level

Master Suite Oceanfront Beach level | Terrace/patio

Master Suite Oceanfront Beach level

  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

  • 3.3 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

  • 3 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Ocean view Top level

Junior Suite Ocean view Top level | View from room

Junior Suite Ocean view Top level

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Beach level

Junior Suite Ocean view Beach level | Terrace/patio

Junior Suite Ocean view Beach level

  • 3.3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden view Top level

Junior Suite Garden view Top level

Junior Suite Garden view Top level

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$1,061
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About the area

Tulum

With a stay at Ahau Tulum in Tulum (Zona Hotelera), you'll be steps from Ven a la Luz Sculpture and Tulum Beach. .This beach hotel is 1.8 mi (2.9 km) from Sian Ka'an Biosphere Reserve and 2.6 mi (4.1 km) from Tulum National Park.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk
  • Tulum Beach - 1 min walk
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 15 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Ahau Tulum

On private beach with outdoor pool, near Ven a la Luz Sculpture
Ahau Tulum offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
A private beach and a health club are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 24 air-conditioned rooms featuring minibars. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax on the private beach or enjoy other recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy international cuisine at Ahau Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Local cuisine breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ahau Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Raw Love - Overlooking the garden, this restaurant specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Ahau Beach Club - This beach restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–11:00 AM: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Ahau Restaurant
  • Raw Love
  • Ahau Beach Club

Things to do

  • Access to nearby health club
  • Art gallery
  • Beach club (surcharge)
  • Bike rentals
  • Bike parking
  • Designer shops
  • Health club
  • Outdoor pool
  • Paddleboards on-site
  • Spa services
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes
  • Surfing lessons

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas
  • Locally owned and organised tours and activities
  • Renovated entire property – September 2021
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 for adults and USD 12 for children
  • Airport shuttle fee: USD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Ahau Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 214 reviews" "
Rating 8 - Good. 43 out of 214 reviews" "
Rating 6 - Okay. 15 out of 214 reviews" "
Rating 4 - Poor. 13 out of 214 reviews" "
Rating 2 - Terrible. 14 out of 214 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts ive stayed in. I would definitely return again in the future
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great, highly recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcelle

Travelled with family
Liked: Property conditions & facilities
Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!
Stayed 2 nights in Sep 2024

8/10 Good

zaida

Travelled with family and small children
The some staff is rude
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Xavier Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with partner
It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and everything was wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior and Leddy were especially awesome and helped us with everything and anything we needed.
Stayed 6 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here would deff stay here again
Stayed 5 nights in Jun 2024

2/10 Terrible

Yousma Devi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!
Stayed 2 nights in Jul 2024

4/10 Poor

William

Disliked: Staff & service, amenities, property conditions & facilities
TERRIBLE STAFF, incompetent and misleading staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and middle of the everything
Stayed 4 nights in Apr 2024

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service
The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Analin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful looking at beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Stayed 2 nights in Jun 2024

10/10 Excellent

ROMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, great service!
Stayed 3 nights in May 2024

8/10 Good

Kassidy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe, the ocean view from our room. The staff was lovely Highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the right blend of rustic and convenience. Great staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024