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Los Arcos Hotel - Tulum

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Los Arcos Hotel - Tulum

Building design
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Interior
Family Studio Suite
Shower, rainfall showerhead, towels, soap

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
N.8 Calle Sagitario Ote., Tulum, QROO, 77760
  • Dos Aguas Park
    9 min walk
  • Hospital de Tulum
    14 min walk
  • Tulum National Park
    3 min drive
  • Tulum, Quintana Roo (TUY)
    10 min drive

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Family Studio Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 30 sq m
  • Sleeps 5
  • 1 Large Twin Bed, 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Aerial view
The Waves Tulum
Pool
Hot tub
Spa
Pet-friendly
4.2 out of 5, Very good, (753)
The price is NZ$138
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Waves Tulum

About the area

Tulum

Located in Tulum (Tulum City Center), Los Arcos Hotel - Tulum is within a 5-minute drive of Tulum National Park and Gran Cenote. .This hotel is 2.2 mi (3.6 km) from Tulum Mayan Ruins and 3.3 mi (5.4 km) from Las Palmas Public Beach.

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Gran Cenote - 4 min drive - 4.2 km
  • Tulum Mayan Ruins - 7 min drive - 3.6 km
  • Las Palmas Public Beach - 13 min drive - 5.4 km
  • Playa Paraiso - 15 min drive - 6.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Acqua e Farina - ‬2 min walk
  • ‪Taqueria Maya - ‬1 min walk
  • ‪Café Don Tomas - ‬2 min walk
  • ‪Las Cazuelas - ‬3 min walk
  • ‪El Asadero - ‬1 min walk

About this property

Los Arcos Hotel - Tulum

Hotel with free parking, near Tulum National Park
Los Arcos Hotel - Tulum offers 17 air-conditioned accommodations with complimentary bottled water and ceiling fans. 35-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 17 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include express check-in and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 35-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Arcos Tulum Hotel
Hotel Los Arcos Tsulum
Los Arcos Hotel - Tulum Hotel
Los Arcos Hotel - Tulum Tulum
Los Arcos Hotel - Tulum Hotel Tulum

Los Arcos Hotel - Tulum Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The stuff are very helpful, polite, pleasant and friendly. The hotel is minimal and extremely basic.
Stayed 7 nights in Dec 2019

10/10 Excellent

Antonio, Minnesota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good price, not am 5 stars hotel, but super friendly stuff, clean and well located. Excellent pool for little kids.
Stayed 4 nights in Dec 2019

6/10 Okay

Henrik

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cancelaron la reservación y me avisaron el mismo día que tenía mi reservación y no me devolvieron el dinero
Stayed 1 night in Jun 2023

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Los colchones están incómodos y me dejaron sin desayunar
Stayed 4 nights in May 2023

2/10 Terrible

IVANA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zavřeno. Bytovazel neinformoval, že nefunguje.
Stayed 1 night in Jan 2020

8/10 Good

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera es lo único malo, se sale el agua a todo el baño y no sale bien en agua de la regadera, sale para todos lados, está muy oxidada y sale en chorros para todos lados menos para dónde estás.
Stayed 1 night in Dec 2019