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Quality Inn Umatilla - Hermiston

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Umatilla - Hermiston

Exterior
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Bar (on property)
Point of interest
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
705 Willamette St, Umatilla, OR, 97882
  • Big River Golf Course
    2 min walk
  • McNary Wildlife Nature Area
    18 min walk
  • McNary Lock & Dam
    4 min drive
  • Pasco, WA (PSC-Tri-Cities)
    38 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Golf View

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Golf View

  • 38 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Golf View

  • 38 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking, Golf View

  • 38 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Umatilla

A stay at Quality Inn Umatilla - Hermiston places you in the heart of Umatilla, steps from Big River Golf Course and a 4-minute drive from McNary Lock & Dam. .This family-friendly hotel is 3.2 mi (5.2 km) from McNary Beach Recreation Area and 8.2 mi (13.2 km) from Hat Rock State Park.

What's nearby

  • Big River Golf Course - 2 min walk
  • McNary Wildlife Nature Area - 18 min walk
  • McNary Lock & Dam - 4 min drive
  • McNary Beach Recreation Area - 7 min drive
  • Hat Rock State Park - 14 min drive

Getting around

  • Pendleton, OR (PDT-Eastern Oregon Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Crossroads Truck Stop - ‬4 min drive
  • ‪Taco Bell - ‬10 min drive
  • ‪Dairy Queen - ‬10 min drive
  • ‪Ixtapa Mexican Restaurant - ‬10 min drive

About this property

Quality Inn Umatilla - Hermiston

Family-friendly hotel with a golf course and free breakfast
Quality Inn Umatilla - Hermiston offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature tablet computers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Umatilla hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Practice your swing on the golf course and enjoy other recreational amenities, such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Golf course
  • Hunting
  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf pro shop
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Quality Inn Umatilla
Quality Umatilla
Quality Inn
Quality Inn Umatilla Hermiston
Quality Inn Umatilla - Hermiston Hotel
Quality Inn Umatilla - Hermiston Umatilla
Quality Inn Umatilla - Hermiston Hotel Umatilla

Quality Inn Umatilla - Hermiston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 506 reviews" "
Rating 8 - Good. 195 out of 506 reviews" "
Rating 6 - Okay. 98 out of 506 reviews" "
Rating 4 - Poor. 45 out of 506 reviews" "
Rating 2 - Terrible. 25 out of 506 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brannon

Disliked: Cleanliness, staff & service, property conditions & facilities
I already have a claim disputing the charge. I did not stay here due to how bad the room smelled. They did nothing to help except give me some spray and said I’m out of luck. The room was one of the worst smells I’ve ever experienced, a straight tuna smell that did not help with trying to air the room out and spray it.
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property needs up dating what work was done was very unprofessional
Stayed 1 night in Sep 2024

10/10 Excellent

patric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very peaceful, relaxing views.
Stayed 1 night in Sep 2024

10/10 Excellent

randy

Stayed 1 night in Aug 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
$160 for a run down, no amenities hotel.
I chose this hotel for the amenities. However, after checking in we found out the the restaurant/ lounge was closed. No where was that posted, either at the hotel or on the website. I also wasnt informed about times for breakfast, pool, laundry. Nothing was told to me at check in. The coffee shop a few block away was also closed. We had to go into Hermiston for food/ coffee. We would have made reservations at a different hotel IN Hermiston had the employees here been transparent about everything being closed. The room it self was blah. Hard beds, the sliding door to outside was Very difficult to open. The ac remote didn't work correctly with the room unit. The TV was another puzzle to figure out how to use. So we couldnt watch TV. The pool area had no shade. 100° in direct sun. The hallway carpet looked like it had water damage. The bathroom looked wrecked from years of patch repairs. The building next door was very dilapidated and was boarded up so great neighborhood, not. All around we were very disappointed with this run down hotel. Cost $160! Worth maybe $95.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was very disappointing.
Stayed 3 nights in Jul 2024

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and quiet. Continental breakfast was limited and uninspiring.
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty average rooms. The golf view is nice. Breakfast was kind of cold at 7 am. Everything was clean. The girl at the front desk was great! I wish I caught her name because she even helped me with a question when 2 other employees ignored me standing at the desk. I booked this property specifically because it had a lounge so my spouse and I could enjoy a relaxing weekend away where he could golf and we could have drinks without having to drive. The lounge was closed the whole time we were there. The housekeeping staff came into our room on day 1, took the trash out, made only 1 bed, and left. They say they only do housekeeping every 3rd day unless requested so maybe they made a mistake and left? Then on check-out day (checkout is 11 am), we had packed our bags the night before and put a do not disturb sign on our door so that we could sleep as much as possible before making a several-hour drive home, and housekeeping knocked on the door at 9:40 am waking us all up. Overall the stay was just ok... I stay at 2-star hotels frequently and I don't expect a bunch of frills and amenities but this was just blah.
Stayed 3 nights in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean, smells of cheap Walmart perfume. Carpets are dirty, shower nozzle wouldn’t turn on correctly- making the morning shower hot, then cold. Shady people living there, and not sure if these are mosquito bites… or bed bug nibbles.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Great staff. Very accomodating
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have always have great experiences with my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Holly Connor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Stayed 1 night in Jul 2024

6/10 Okay

Carol A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Actually check in was pleasant. Check out was not so much. She was abrupt, unsmiling and just unpleasant for a front of the line employee.
Stayed 1 night in Jun 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Nikole

Liked: Staff & service
I enjoyed our stay the staff was excellent my kids and i really enjoyed the pool our room was clean the hotel needs some fixing and updating but all in all i will definitely stay again
Stayed 2 nights in Jun 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but staff was helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2024