EXchange Hotel Vancouver

4.0 star property

Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite - Dividend Floor
Interior
Breakfast, lunch, dinner served; Mediterranean cuisine
Pender Suite - Dividend Floor

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Pacific Centre Shopping Mall
    ‪1 min walk‬
  • Vancouver Waterfront
    ‪2 min walk‬
  • Granville Street
    ‪2 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪8 min walk‬

Room options

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Pender Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Urban Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Blue Chip Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Vancouver

With a stay at EXchange Hotel Vancouver in Vancouver (Downtown Vancouver), you'll be steps from Vancouver Waterfront and Granville Street. .This hotel is 0.2 mi (0.4 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Canada Place.

What's nearby

  • Vancouver Waterfront - 2 min walk
  • Granville Street - 2 min walk
  • Canada Place Cruise Ship Terminal - 5 min walk
  • Canada Place - 5 min walk
  • Vancouver Convention Centre - 6 min walk

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Vancouver Club - ‬4 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Palate Kitchen - ‬2 min walk
  • ‪Lions Pub - ‬3 min walk

About this property

EXchange Hotel Vancouver

Hotel with a 24-hour fitness center, steps from Vancouver Waterfront
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 individually decorated guestrooms, featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall, bicycle tour information, and bike storage.
Enjoy Mediterranean cuisine at Hydra Estiatorio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 49 per night)
  • Secured covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 25-50 for adults and CAD 15-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike parking
  • Bike shuttle
  • Bike storage
  • Helicopter/aeroplane tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Lift
  • Hardwood flooring in room
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 49 per night
  • Covered valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2540 out of 3081 reviews
Rating 8 - Good. 371 out of 3081 reviews
Rating 6 - Okay. 97 out of 3081 reviews
Rating 4 - Poor. 43 out of 3081 reviews
Rating 2 - Terrible. 30 out of 3081 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The service was above and beyond! The staff was extremely friendly, helpful and responsive!
Stayed 6 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was wonderful, very friendly staff and wonderful service. Would 10/10 stay again and hope to soon!
Stayed 7 nights in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel but do find the restaurant prices high. 2 glasses of wine came to 62 dollars
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Travelled with group
Liked: Property conditions & facilities
Everything was new and modern in a wY that entirely complemented the history of the old building. Large room, excellent beds and gorgeous spacious bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous and great value! Staff among the best I’ve experienced. Will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Altan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Amenities
Excellent stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough great things about The Exchange especially the staff and level of service, worth every dollar
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda-Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived extremely early and was planning to drop off my luggage until regular check in time BUT they had a room ready and checked me in! This was a huge convenience for me as i had an early morning travel and it was nice to rest throughout the day! The front door staff are very welcoming and always greet you when you leave or return to the property. Happy with my stay and room. Will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane a

Stayed 1 night in Oct 2024

2/10 Terrible

Grace

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Michael

Liked: Amenities
Comfortable room and bed, attentive staff, safe and clean. I enjoyed my stay and will return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bradley Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from top to bottom . Clean modern rooms. Great stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel with impeccable service. We were very impressed and the price was very reasonable
Stayed 1 night in Oct 2024

4/10 Poor

Erika

Stayed 1 night in Sep 2024

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As whole we loved our stay so much we wanted to add another night but they were sold out! Place felt way out of our league. But loved it! Showers nice and big, bed comfy and large, and they had slippers for you! Definitely will come here again!! Now to the not so great things: This part of Vancouver has lots of drug use around it. Sort of felt unsafe at times, day and night. The options for food weren't very great unless you walked a bit. Dids pizza is a hidden gem btw. Parking is very tight and sort of dizzy but convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Violeta

Stayed 4 nights in Oct 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, and the staff were most accommodating. Wonderful restaurant.
Stayed 4 nights in Oct 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lysandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at EXchange Hotel Vancouver was short but incredible! The staff was extremely friendly, helpful, and accommodating. The hotel was sparkling clean and smelled so nice! Very well located. I was there for business but had a few hours to spare before my flight, and I was able to see the Steam Clock, walk to Canada Place and the waterfront as well as walking to Coal Harbour. The restaurant inside the hotel is delicious AND affordable for the quality and size of the plates. Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024