InterContinental Chantilly Chateau Mont Royal, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Chantilly Chateau Mont Royal, an IHG Hotel

Exterior
Exterior
Exterior
Premium Room, 1 Queen Bed (Furnished Balcony)
Premium Room, 1 Queen Bed (Outdoor Terrace)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Allée des Marronniers, Route de Plailly, La Chapelle-en-Serval, Oise, 60520
  • Chantilly Forest
    5 min drive
  • Castle Pontarme
    6 min drive
  • Parc Astérix
    9 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    25 min drive

Room options

Room, 1 Queen Bed (Cosy)

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed (Furnished Balcony)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Prince de Conde)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Royal Suite

  • 99 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds

  • 34 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Room, 1 Queen Bed (Outdoor Terrace)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Furnished Balcony, Extra Person)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Furnished Balcony)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Extra Person)

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

La Chapelle-en-Serval

Located in La Chapelle-en-Serval, InterContinental Chantilly Chateau Mont Royal, an IHG Hotel is in a rural location, within a 10-minute drive of Castle Pontarme and Parc Astérix. .This family-friendly hotel is 6 mi (9.6 km) from Château de Chantilly and 6 mi (9.7 km) from Musée Vivant du Cheval.

What's nearby

  • Chantilly Forest - 5 min drive
  • Castle Pontarme - 6 min drive
  • Parc Astérix - 9 min drive
  • Château de Chantilly - 12 min drive
  • Dolce Chantilly Golf Club - 16 min drive

Getting around

  • Chantilly Orry-la-Ville Coye Station - 7 min drive
  • Survilliers-Fosses Station - 7 min drive
  • Paris Charles de Gaulle Airport (CDG) - 25 min drive

Restaurants

  • ‪Crêperie de l Ysieux - ‬6 min drive
  • ‪Au Croissant de Diane - ‬10 min drive
  • ‪Caius Pizzarum - ‬9 min drive
  • ‪Le Restaurant du Lac - ‬5 min drive
  • ‪La Halte des Chevaliers - ‬5 min drive

About this property

InterContinental Chantilly Chateau Mont Royal, an IHG Hotel

Luxury hotel with 2 restaurants and a full-service spa
InterContinental Chantilly Chateau Mont Royal, an IHG Hotel offers 109 accommodations with DVD players and minibars. A pillow menu is available. 15-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 109 guestrooms featuring minibars and LCD televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at L Opera, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
L Opera - This restaurant serves breakfast, brunch, and dinner. A children's menu is available. Reservations are required.
LE STRADIVARIUS - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 40 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • L Opera
  • LE STRADIVARIUS

Things to do

  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 15-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per pet, per night, plus a deposit of EUR 150 per day
Service animals are welcome, and are exempt from fees
1 total (up to 51 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 85.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 200 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: EUR 150 per day
  • Pet fee: EUR 39 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not accept bank checks for payment made on site.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tiara Chateau Mont Royal La Chapelle-en-Serval
Tiara Chateau Hotel Mont Royal La Chapelle-en-Serval
Tiara Chateau Hotel Mont Royal
Tiara Chateau Mont Royal

InterContinental Chantilly Chateau Mont Royal, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 251 reviews" "
Rating 8 - Good. 61 out of 251 reviews" "
Rating 6 - Okay. 12 out of 251 reviews" "
Rating 4 - Poor. 8 out of 251 reviews" "
Rating 2 - Terrible. 3 out of 251 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
It’s with regret I give this hotel a 2 star review but I feel it is fair and balanced for this hotel in its current state. Cons: First impressions count for a lot. My wife and I had let the hotel know in advance we were celebrating our honeymoon having just married in France. The hotel confirmed they would organise something special for us. However nothing was arranged at all which felt anticlimactic and disappointing. However i haven’t let this tarnish the rest of the review as this may have been a simple mistake. There are also no umbrellas for guests to use, even to simply move luggage into the car park. The spa area is nice, but the hot tub was out of service for the duration of our stay. Our shower didn’t drain quickly so each shower I ended standing in still water. In addition the bathroom mirrors steam up easily due to poor extractors. Finally our service at reception wasn’t good. On check in we were told breakfast was extra which we had to challenge as we’d got breakfast included with our booking. Then on checkout we were presented a bill that included the nightly rate which we’d already paid, correcting this took 10 minutes. A few of these points standalone probably wouldn’t warrant a negative review but together it added up to be too much for a 5 star establishment. Pros: Excellent breakfast and good wait staff who couldn’t be faulted. The rooms are pleasant and modern with good air conditioning systems. Pleasant luggage porters. Beautiful setting. Very clean and at
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

8/10 Good

Becky

Stayed 1 night in Aug 2024

10/10 Excellent

Lior

Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and upscale
Stayed 1 night in Sep 2023

2/10 Terrible

Pierre emmanuel

Stayed 2 nights in Sep 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bellboy was really wonderful, he made us feel like a palace resort, he taking care of us and our luggage and we only stopped for 15 minutes because the room wasn’t ready, but when we came back later at night everything was ready in the room
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties we have ever stayed at!
Stayed 1 night in Aug 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely place & pool area particularly nice but service for F&B extremely slow.
Stayed 1 night in Jun 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita y su personal muy amable, los lugares de alrededor espléndidos
Stayed 2 nights in Apr 2023

6/10 Okay

Arthur

Travelled with partner
Average
Stayed 2 nights in Mar 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel but a little outdated
Stayed 1 night in Oct 2022

8/10 Good

Emmanuel, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 3 minute from Charle De Gauls airport, in the middle of a forest . The hotel is beautiful both outside and inside. Very nice staff, great bar and restaurant. Breakfast Buffet was excellent. Great gym, pool and overall amenities.
Stayed 2 nights in Sep 2022

8/10 Good

Weijun

Stayed 1 night in Aug 2022

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, room comfort
Perfect perfect
Absolutely perfect, we will be coming back. Every aspect was top notch. WONDERFUL
Stayed 2 nights in Jul 2022

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2022

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for a mid-grade room. It had some character in decor and was nicely appointed. We thought that charging for K-cups was a lot to ask, however. The staff is extremely friendly, kind, and go above and beyond to provide the best for their guests. The grounds are gorgeous!
Stayed 1 night in Jul 2022

10/10 Excellent

Lorraine, Arecibo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent AND beautiful
Stayed 1 night in Apr 2022

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a quiet rural area. Nice amenities and very clean rooms. On the hotel information it says 120 Euro for round trip airport shuttle which they didn't honour it, cost 150 Euro. Restaurant menu selection a little small but the food and wine were very good. Service lacked for a 5 star
Stayed 1 night in Dec 2021