2/10 Terrible
Chloe
7 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing experience. I would not recommend this hotel unfortunately. Firstly, the hotel itself is underwhelming and in no way reflects the photographs online. It’s old and run down. When walking to our room, it felt like we were walking the corridors of an old hospital ward. Big heavy doors and dim yellow lighting. It actually felt quite spooky. Some bright lights in the corridors and removing those heavy double doors around the floors would go a long way to make the hotel feel more inviting. Also putting up some photographs around the walls to bring some colour could be nice. The carpets need to be removed and replaced. They are very old and stained in places. The TVs are old and tiny. These should be updated to modern technology.
Staff are rude and lack any hospitality or customer service skills, especially the bar staff. Disgusting service
Chloe
Stayed 1 night in Nov 2024