Candlewood Suites York by IHG

2.5 star property

Photo gallery for Candlewood Suites York by IHG

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Suite, 1 Bedroom (Living Dining) | Bathroom
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
951 N Hills Rd, York, PA, 17402
  • Harley Davidson Factory
    ‪3 min drive‬
  • Hollywood Casino York
    ‪3 min drive‬
  • York Galleria
    ‪3 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪37 min drive‬

Room options

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Living Dining)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

York

With a stay at Candlewood Suites York by IHG in York, you'll be a 3-minute drive from Harley Davidson Factory and 9 minutes from York ExpoCenter. .This hotel is 0.8 mi (1.2 km) from York Little Theatre and 1.4 mi (2.3 km) from Hollywood Casino York.

What's nearby

  • Harley Davidson Factory - 3 min drive - 2.3 km
  • Hollywood Casino York - 3 min drive - 2.3 km
  • York Galleria - 3 min drive - 2.4 km
  • York College of Pennsylvania - 7 min drive - 6.8 km
  • York ExpoCenter - 9 min drive - 8.6 km

Getting around

  • Mount Joy Station - 24 min drive
  • Harrisburg Intl. Airport (MDT) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Mexitaly - ‬3 min drive
  • ‪Round the Clock Diner East - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Candlewood Suites York by IHG

Hotel in York with a fitness center and a 24-hour front desk
Candlewood Suites York by IHG offers 85 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with premium satellite channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites York Hotel
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites York
Candlewood Suites York by IHG York
Candlewood Suites York by IHG Hotel
Candlewood Suites York an IHG Hotel
Candlewood Suites York by IHG Hotel York

Candlewood Suites York by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 177 out of 386 reviews
Rating 8 - Good. 91 out of 386 reviews
Rating 6 - Okay. 49 out of 386 reviews
Rating 4 - Poor. 33 out of 386 reviews
Rating 2 - Terrible. 36 out of 386 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, room comfort
The two that were at the desk at check-in were great. Very friendly and made the check-in quick and easy.
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Myisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home!
The room was very spacious and felt like home! The bed was one of the most comfortable beds I've ever had. Check in was quick, smooth and easy.
Stayed 1 night in Nov 2024

6/10 Okay

Odyssey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Some of the appliances in the room didn’t work. We called for maintenance to fix the overflowing toilet and they never came. We had left our blended there and called the next day and front end staff said they would call us and they didn’t. We ended up going there cause it was only the next day from when we stayed and come to find out the housekeeper took it and it was in her room. She never reported it and took it as if it was her’s
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross, old, and smelly
Do not stay here. It’s filthy and dank and wet left immediately. The room looked and felt like it hadn’t been cleaned in weeks or updated in decades. We left immediately and despite the front desk telling us we’d get a refund, the property manager refused to provide one.
Stayed 1 night in Nov 2024

6/10 Okay

Terrence

Liked: Staff & service, property conditions & facilities
Only problem we had was no hot water had to take cold showers
Stayed 1 night in Nov 2024

10/10 Excellent

Elio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2024

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, room comfort
Will not return.
The hallways smelled of cigarette smoke and at time could smell marijuana. Many of the rooms are dedicated to long term stays. Noisy through out the night. The front desk checked our room out early in the morning and housekeeping tried to come into our room twice within 5 min.
Stayed 1 night in Oct 2024

10/10 Excellent

Ardell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We initially had an issue with our room not having any hot water for the shower. When we returned from our day out, it was still not resolved and the heat in the room was not working. Patricia was very helpful and got us moved to a different room which was wonderful. She went above and beyond helping resolve the issue. Thank you Patricia
Stayed 2 nights in Oct 2024

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is good and affordable. Needs updates and carpet is old and dirty.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Tim

Stayed 7 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

John

Stayed 1 night in Oct 2024

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short-staffed with someone who did not seem very experienced. It took over 20 minutes to get checked in. Our room had been used. There was hair all over the sheets. The only available rooms to move to were queens size beds and we needed a king, so we asked for new sheets and changed them ourselves. after all our issues with the room, there was no suggestions to help or reduce the cost of our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

8/10 Good

Jesse

Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the front desk was exceptional! I will return.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Staff were extremely friendly and helpful, hotel could use some upgrades but for the price it was nice to have kitchen and proximity to many businesses
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; enjoyed the kitchenette and the workout room. The staff was super friendly and helpful. The neg: The hotel close to an elevated busy highway that does create a lot of road noise thru the night. Also, a major issue on every sat morning (6ish): The church BLAST music for some parking lot workout. Apparently, they refuse to lower the volume and is an ongoing problem. If staying Friday night, make sure you don't face the church. (I guess they don't believe in 'Love thy neighbor')
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel all around
Nice and convenient stay. Very big rooms and comfy.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy next to Route 30
Stayed 1 night in Sep 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staf!
Stayed 1 night in Sep 2024