Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Indoor pool
Indoor pool
Standard Room, 1 King Bed
Exterior
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    2 min drive
  • Rideau Canal
    6 min drive
  • Carleton University
    7 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    5 min drive

Room options

Standard Room, 1 King Bed

  • 31.2 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, Multiple Beds

  • 38.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a go to for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel, clean and recently renovated. Staff was friendly. I did not use any facilities other than my room but the room was great. Complimentary breakfast included a small hot table and a fair selection of items - not great but OK. Breakfast room was too small but that's a common issue with many hotels I have stayed in.
Stayed 1 night in Sep 2024

8/10 Good

Kebin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

BASSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big lot of free parking. Clean and safe area
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2024

10/10 Excellent

Pacita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than other hotels
Stayed 1 night in Sep 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie, Kitchener

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the first floor are spacious
Stayed 2 nights in Sep 2024

8/10 Good

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Waruni

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed in this property few times during 2023/2024. During our last visit in Sept 2024 there was a power outage in our room. When we called into the reception/service area they not only fixed the problem pretty fast but also came by our room to check if the power was back on & problem has been fixed. Excellent service all around. Very clean overall but the cleanliness in the entrance & common areas can be improved
Stayed 1 night in Sep 2024

6/10 Okay

Carey

Liked: Cleanliness, staff & service
Disliked: Amenities
The fitness room is too small and was missing free weights so I could not complete my routine.
Stayed 4 nights in Sep 2024

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Steven and Wendy, Lethbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel, however the flat eggs and sausage oblige visitors to make "sausage/egg muffins". Need more scrambled eggs and link sausages. In addition, signs need to be posted regarding quantities of cinammon buns taken and then social etiquette (being reasonably quiet, using Facetime / WhatsApp during breakfast for speaker calls, and ceding tables, boths). Many people were taking too much, were ridiculously loud, on speaker phones, and just sitting there talking while people had plates in hand and needed to sit. This is IMPORTANT. You should not have to pack up food and go back to your room due to these factors. It was not just numbers of people, but behavioural.
Stayed 5 nights in Aug 2024

6/10 Okay

Pamela, Toronto

Liked: Cleanliness, staff & service
Breakfast was poor. Vacuuming started at 7:30 on Saturday morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley, Conception Bay South

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

6/10 Okay

Fay, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel however they seem to put all the guests on the same floor. Not enough places for breakfast and the buffet was practically empty by 8am, no refills by staff, you need to ask. Also they have no security. Stayed there 3 nights and the last night the neighbors (2 different rooms but together) were extremely loud passed midnight, slamming doors every 5 minutes till at least 1am!. Called front desk to complain, no security or staff to tell them to behave.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The only negatives we found about this stay was the breakfast was suppose to be from 7 to 10. One day we came down and it was closed up by 9:30 and another by 9:50. If your wanting breakfast make sure you go early.
Stayed 3 nights in Aug 2024

10/10 Excellent

frantisek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024