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The place and staff was awesome

Giselle, the night desk clerk was wonderful with check in and other questions that I had.

Clean

Me and my fiancé have stayed in different hotels between Birmingham Pelham and here. I have to say that Greystone Inn and Suites are by far our favorite hotel. Not only is it peaceful and quiet here and most importantly it’s safe but every time we walk in the door you immediately can see and smell the cleanliness from where the housekeepers do such a great job of keeping it clean. Thank you ladies for taking pride in your place of employment and keeping it looking and smelling clean. The young ladies at the checking checkout desk are always so welcoming when you walk in the door and you’re greeted with a smile and a how may I help you. In fact every employee at the hotel are always so nice friendly helpful and make you feel like you’re part of the family. Everyone there is always always ready to help you if you need anything. We’ve stayed so many times now that the front desk ladies know me by name and that gets an A+ in my book and makes me feel even more welcomed. I honestly don’t have one issue with the employees of the hotel and I definitely don’t have any issues or complaints about the hotel itself. But if I have to pick what I like most about the hotel it’s the 12:00 checkout I like the most. I’ve never stayed at another hotel with a 12:00 checkout. Mr. Lumpkin you’ve got a awesome group of employees at the hotel that you can see in their faces that they enjoy working there and they are always happy to see each guest that comes to stay. Keep up the great work you guys.

Great stay but I will never book thru hotels.com due to major price differencr

Only two complaints- the room was very small and the location is not great for making frequent visits to UofA. McFarland is a very busy street and you can only turn right out of the parking lot.