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DoubleTree by Hilton Chicago - Arlington Heights

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Chicago - Arlington Heights

Suite, 1 King Bed, Balcony | Living area
Lobby sitting area
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Parking included

Explore the area

Map
75 W Algonquin Rd, Arlington Heights, IL, 60005
  • Ned Brown Forest Preserve
    ‪1 min walk‬
  • OSHA Training Institute
    ‪8 min walk‬
  • Northwest Community Hospital
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Bathroom shower

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Chez Hotel Arlington Heights

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (234)
The price is NZ$212
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Chez Hotel Arlington Heights

About the area

Arlington Heights

When you stay at DoubleTree by Hilton Chicago - Arlington Heights in Arlington Heights, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Donald E. Stephens Convention Center. .This hotel is 0.1 mi (0.1 km) from Ned Brown Forest Preserve and 0.7 mi (1 km) from OSHA Training Institute.

What's nearby

  • Schaumburg Convention Center - 5 min drive
  • Woodfield Mall - 6 min drive
  • LEGOLAND® Discovery Center - 6 min drive
  • Schaumburg Medieval Times - 6 min drive
  • Allstate Arena - 10 min drive

Getting around

  • Mount Prospect Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 13 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Pastry House Hippo - ‬7 min walk
  • ‪Johnnie's Beef - ‬10 min walk

About this property

DoubleTree by Hilton Chicago - Arlington Heights

Suburban hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Chicago - Arlington Heights offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 241 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Birch River Grill serving guests of DoubleTree by Hilton Chicago - Arlington Heights. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Arlington Heights? This hotel has 8600 square feet (799 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Birch River Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Birch River Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8600 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Arlington Heights Chicago
DoubleTree Hilton Chicago Arlington Heights
DoubleTree Hilton Hotel Arlington Heights Chicago
Doubletree Arlington Heights
DoubleTree Hilton Chicago Arlington Heights Hotel
Doubletree Chicago Arlington Heights
DoubleTree by Hilton Chicago - Arlington Heights Hotel

DoubleTree by Hilton Chicago - Arlington Heights Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 470 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Garry

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Reasonable Hotel - Strange staffing levels
Generally a reasonably good hotel. I was here for conference. A few strange areas. At check in, they tried to take a deposit of $750 instead of $200 until I spotted it. I still haven't received an emailed invoice. I see they have charged me £3.18 for no apparent reason as I didn't take any water in room and paid all bills as I went! One side of my room lost power one day (but fixed pretty quickly), door handle kept coming loose, but room OK. Asked for a late checkout, which was granted, but rescinded on the day. Also had to have an airport shuttle 2 hours eariler than liked. The restaurant menu is rather limited and not particualry vegetarian friendly. Now the staffing issue. They have a bar/restaurant. The bar staff do an excellent job, they are friendly, efficient and work really hard. I don't understand why you have two bar staff Monday-Wednesday and then Thurs-Sat (when the conference is on and things are really busy) you reduce the bar staff to a single person! It was generally taking 20 minutes to get served! We asked whether a member of staff was sick on those nights and was told that it was a management decision to only have one member of staff - Stupid management! People were going across the road to Dennys to eat and drink because it was quicker! You would have easily paid for the second member of bar staff with the increased sales.
Stayed 7 nights in Oct 2024

6/10 Okay

Jeannie

Travelled with family
Disliked: Staff & service
Arrived late first night: tv did not work; second day tv did not work, only a few receptacles worked in room, no microwave, coffee maker overflowed, phone did not work; had another party call front desk to report these matters. Maintenance came to room with a new receptacle to install. I did not have time to have him in the room. He said the tv needed to be replaced. He unplugged the tv and plugged back in, and it worked. I told him it was ok, as I was getting ready to leave. TV did not work when I returned, so I had to unplug and plug back in several times. Still no microwave, but front desk said "not every room has a microwave". My other guests I was with had microwaves. I had to move the coffee maker to different receptacles to find one that worked. THere was no fan in bathroom for steam mitigation. I did not have a problem with housekeeping, but other people in my party did.
Stayed 3 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
We were here for a few days of sightseeing as we’d never been to Chicago. Hotel was fine. It met our needs and we don’t have any complaints. If you’re expecting 5 star accommodations, you won’t get that here, but otherwise, clean, comfortable rooms at a reasonable price.
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Stayed 3 nights in Sep 2024

2/10 Terrible

Tabetha

Stayed 1 night in Jul 2024

2/10 Terrible

Shonotthara

Disliked: Staff & service, property conditions & facilities
Door has key access, but not working. On a Sunday morning check out is at 12 and staff kept waking me up for every hour from 8. Booked room for occasion and they made me pay for 3 days and let’s me know that property is full, I have called the hotel 3 times to make arrangements for the room and ended up getting last room On the first floor. Staff did change my room the next day but I after making multiple attempts to make our stay memorable they staff should have paid more attention while attending calls, let the customer know if they can’t have a change of room.
Stayed 3 nights in Oct 2024

6/10 Okay

Kathleen

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
There was a major plumbing issue in our room. We were on the first floor and our toilet wasn’t “bolted” to the ground, and had a constant odor of sewage. It was truly awful. Our whole room smelled like sewage our entire stay. Besides that, the room was clean. The staff was friendly and they checked us in early at no extra charge. I’m sure if we complained they would have accommodated us, but it was only two nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Katy

Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Roxana

Travelled with family
Disliked: Amenities
The room calefacción don’t work
Stayed 1 night in Oct 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Jun 2024

8/10 Good

Giancarlo

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

laura

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good customer service.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly, Lincoln

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Property was cleaning in good condition. Room was nice and quiet. The staff however consistently across the board In the lobbying at the front desk was awful, even across multiple shifts where it wasn't the same person every time. Both the shuttle concierge and the shuttle driver were the nicest people in the entire establishment. Front desk staff did not care about timeliness at all, or communication. We ask consistently for 4 plus hours if our room is ready. Never asked to call us when it was ready and we were just expected to continually check in. I also tried to call the main desk for my phone several times in the room and it never worked, they knew who I was but never tried to reach back out. They told me they knew it was me when I went down to the front desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Marleighia

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The room was clean and very comfortable. It was not noisy and the condition of the room was good.
Stayed 1 night in Sep 2024

6/10 Okay

Hasan, Moseley

Travelled with family
Liked: Cleanliness, amenities
We stayed here for four days for a wedding ceremony. Spent a lot of time in the lounge area. The front desk staff seemed unhappy, and unfriendly. They did an average job. Repeatedly made errors in coding the door keys. One of the lady who was there everyday during daytime hours was anhedonic, condescending in her comments.
Stayed 4 nights in Aug 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024