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Majestic City Retreat Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Majestic City Retreat Hotel

Outdoor pool, open 6 AM to 10 PM, pool umbrellas, pool loungers
Property entrance
Billiards
Skyline Premium Room
4 restaurants, breakfast served

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Mankhool Road, Bur Dubai, Dubai, 122235
  • BurJuman Mall
    13 min walk
  • Tirquaz Bistro & Garden Lounge
    1 min walk
  • Sharaf DG Station
    8 min walk
  • Dubai (DXB-Dubai Intl.)
    15 min drive

Room options

View all photos for Skyline Premium Room

Skyline Premium Room

Skyline Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Skyline Economy Room

Premium bedding, down duvets, minibar, in-room safe

Skyline Economy Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down duvets, minibar, in-room safe

Family Suite

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Bathroom

Premium Double or Twin Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Majestic Suite

Combined shower/bathtub, rainfall showerhead, free toiletries

Majestic Suite

  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Majestic Premier Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (840)
The price is NZ$230
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Majestic Premier Hotel

About the area

Dubai

With a stay at Majestic City Retreat Hotel, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Cruise Terminal and Dubai Creek. .This family-friendly hotel is 0.7 mi (1.1 km) from BurJuman Mall and 2.8 mi (4.5 km) from Dubai World Trade Centre.

What's nearby

  • BurJuman Mall - 13 min walk
  • Dubai Cruise Terminal - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Gold Souk - 6 min drive
  • Port Rashid - 7 min drive

Getting around

  • Sharaf DG Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Happy Farm Hot Pot Bbq and Buffet - ‬8 min walk
  • ‪U2pura - ‬5 min walk
  • ‪Purani Dilli Dubai - ‬3 min walk
  • ‪The Huddle Sports Bar & Grill - ‬8 min walk
  • ‪Second Cup - ‬6 min walk

About this property

Majestic City Retreat Hotel

Family-friendly Dubai hotel in Bur Dubai with 4 restaurants
Majestic City Retreat Hotel offers 262 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Grab a bite at Elia Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Elia Restaurant - Overlooking the garden, this diner serves dinner only. Guests can enjoy drinks at the bar.
SUNDOWNERS - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
BARRELS SPORTS ARENA - This pub serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, Greek, Hindi, Indonesian, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 65 for adults and AED 30 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Elia Restaurant
  • SUNDOWNERS
  • BARRELS SPORTS ARENA

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 65 for adults and AED 30 for children
  • Airport shuttle fee: AED 300 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Majestic Tower
Majestic Hotel Tower
Majestic Hotel Tower Dubai
Majestic Tower Dubai
Majestic Tower Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Dubai
Majestic City Retreat
Majestic City Retreat
Majestic City Retreat Hotel Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Hotel Hotel Dubai

Majestic City Retreat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kuldeep

Business traveller
Liked: Staff & service
Disliked: Room comfort
Disappointed
I have stayed there so many times, but the new staff they are not very helpful especially the duty manager being a hotel.com Gold member they refuse to give me a upgrade as they said only for their own customers booking through their website, plus the small pillows in the bedrooms had really bad stains on them and the towels were very old
Stayed 1 night in Aug 2024

10/10 Excellent

Kirk, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling to Dubai for 12 years and I have always stayed at this hotel. Because the staff is very frendly and they always remember me each and every time. and each time that I have been there they have been making some upgrades to make my stay better.
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Avinash

Stayed 3 nights in Jul 2024

10/10 Excellent

Suresh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karthik

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has leaky toilets and terrible room conditions. Given a smoking room when specifically asked for nonsmoking rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Sanjay, WEBSTER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good stuff
Stayed 14 nights in May 2024

6/10 Okay

Mangesh

Waited too long for check in
Stayed 3 nights in May 2024

10/10 Excellent

Norlyn

Liked: Cleanliness, amenities, property conditions & facilities
All the staff its very friendly and they assist us very good. And all the cleanners and very cooperation and they keep the place clean
Stayed 8 nights in May 2024

4/10 Poor

Dannyal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
The house keeping was terrible, I asked for the Iron and Iron table it took 45 mins after 4 follow up calls. Also the lady on reception was very rude.
Stayed 2 nights in May 2024

10/10 Excellent

Amir

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
isappointing Experience
The Majestic Hotel has several equipment issues, including non-functional fridge, old TV with only analog channels, and an electric water heater that provides only a few minutes of hot water. The noisy AC made it difficult to sleep at night. Despite requesting a non-smoking room, the room smelled of smoke. Additionally, for a 24-floor hotel, having only two lifts led to long wait times, especially during breakfast. The hotel caters heavily to tourists from India, with Indian-flavored dishes and music in all restaurants and bars, The Majestic Hotel's old equipment needs refurbishment, as they are not functioning properly. Additionally, the smoke detector kept alarming throughout the night, causing inconvenience. The only advantage was the free valet parking.
Stayed 4 nights in Apr 2024

8/10 Good

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get a transportation inside the property.
Stayed 6 nights in Mar 2024

10/10 Excellent

Saleem

Stayed 2 nights in Apr 2024

8/10 Good

Shubham

Stayed 5 nights in Oct 2023

6/10 Okay

Idriss, Houston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the location of the property as it was convinient. Not so much liked the quality of service, unless I was asking for more than that type of hotel should provide. There was a mishap done by housekeepers but the upper management didn't do what it took for a come back game.
Stayed 12 nights in Feb 2024

6/10 Okay

akram

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

SAYDULLA

Stayed 3 nights in Mar 2024

2/10 Terrible

Goma

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience with this hotel. Staff and service were the worst that I have experienced so far. They will try to scam you with everything. Had such a horrible and bad stay at this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Parin, Brampton

Stayed 4 nights in Jan 2024

8/10 Good

adolph, SAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jan 2024

2/10 Terrible

mobsting

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the hotel was so distressing that I would not consider returning, even if offered a stay for free. Initially, I was placed in a room that was both unsightly and foul-smelling. Matters worsened when I had to switch to another room that was in an even poorer condition, and I was forced to settle for a twin bed room despite being alone. The tranquility of my stay was constantly interrupted by loud music from nearby clubs during the night. Additionally, the hotel's elevator service was severely lacking, with only two elevators for a large building, causing long waiting times. The reviews rating was 8.6 ... It is hugely misleading .

4/10 Poor

Mbone

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is not diverse and I won,t recommend this. You may think you are India and not Dubai. The worst of it all they have 8 nightclubs with load music until 4am. None of these are diverse and all play Indian music. Is great for those who want to explore the Indian culture. The staff are friendly. Be aware that the spa and sauna come at an extra charge. My biggest regret 😪 it was also my first time in Dubai. It was a complete waste of money fell ill after not being able to get a decent night sleep.
Stayed 8 nights in Dec 2023

2/10 Terrible

Rajesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, leaking airconditioning, cleainess of bedsheets not good
Stayed 5 nights in Dec 2023

10/10 Excellent

J J

Liked: Cleanliness, staff & service, room comfort
Everything lovely. Great location as well. Really enjoyed my weekend stay.
Stayed 2 nights in Dec 2023