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Novotel Bur Dubai

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Bur Dubai

Executive Suite, 1 Double Bed with Sofa bed, Terrace
Exterior
Property amenity
Deluxe Suite, 1 Double Bed with Sofa bed
Breakfast, lunch, dinner served; pool views

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Dubai Healthcare City, Dubai, 0
  • Wafi City Mall
    9 min walk
  • Dubai Creek
    3 min drive
  • Dubai Creek Golf & Yacht Club
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    12 min drive

Room options

View all photos for Deluxe Suite, 1 Double Bed with Sofa bed

Deluxe Suite, 1 Double Bed with Sofa bed

Deluxe Suite, 1 Double Bed with Sofa bed

  • 64 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed, Terrace

Executive Suite, 1 Double Bed with Sofa bed, Terrace

Executive Suite, 1 Double Bed with Sofa bed, Terrace

  • 64 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room, 1 Double Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually furnished

Executive Double Room, 1 Double Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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includes taxes & fees
6 Dec - 7 Dec
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About the area

Dubai

With a stay at Novotel Bur Dubai in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and BurJuman Mall. .This eco-certified hotel is 3.7 mi (5.9 km) from Dubai World Trade Centre and 4.5 mi (7.2 km) from Dubai Cruise Terminal.

What's nearby

  • Wafi City Mall - 9 min walk - 0.8 km
  • Dubai Creek - 3 min drive - 2.7 km
  • BurJuman Mall - 4 min drive - 4.3 km
  • City Centre Deira - 6 min drive - 4.4 km
  • Dubai World Trade Centre - 6 min drive - 6.0 km

Getting around

  • Health Care City Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 12 min drive

Restaurants

  • ‪Market 24 - ‬7 min walk
  • ‪Eve Penthouse & Lounge - ‬9 min walk
  • ‪Cooz - ‬9 min walk
  • ‪Seville's - ‬9 min walk
  • ‪ستاربكس - ‬2 min walk

About this property

Novotel Bur Dubai

Eco-certified Dubai hotel in Bur Dubai with 2 outdoor swimming pools
Novotel Bur Dubai offers 219 accommodations with minibars and safes. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 219 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at the hotel's poolside restaurant, where you can dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hang out Cafe - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 70 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Hang out Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 104
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Bur Dubai Hotel
Novotel Bur Dubai Dubai
Novotel Bur Dubai Hotel Dubai

Novotel Bur Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 142 reviews" "
Rating 8 - Good. 42 out of 142 reviews" "
Rating 6 - Okay. 10 out of 142 reviews" "
Rating 4 - Poor. 10 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Syed

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Worst
Cleanliness wasnt good, there lots Noise until early mornings for 2 days, after complaining to staff as well there were loud noise and we didnt had good sleep. Specifically children's
Stayed 3 nights in Jul 2024

10/10 Excellent

VAISHALI DIPAK

Stayed 3 nights in Jul 2024

8/10 Good

Fadi

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Not far from the airport - downtown - malls - etc... Front desk staff were a bit confused. I made my reservation through expedia. The front desk employee(s) didn't know what to charge me twice: once upon check-in and once upon check-out. They called me later when I was boarding my plane to inform me that I still owe the Hotel a small amount. They were (though) very polite and professional in their approach
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaartikeya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2024

10/10 Excellent

Bala, Sugar Land

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Service and food were top notch
Stayed 7 nights in May 2024

10/10 Excellent

Abenezer

Stayed 3 nights in May 2024

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Arun

Disliked: Staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Camalin

Disliked: Cleanliness, staff & service
ok
Stayed 2 nights in Mar 2024

10/10 Excellent

salah

Stayed 2 nights in Apr 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

4/10 Poor

Punith

Stayed 1 night in Apr 2024

10/10 Excellent

Badeya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

NAGA BALAJI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from representatives were excellent. Special mention to chef Prince. He was kind and interactive. Overall great experience!
Stayed 4 nights in Mar 2024

4/10 Poor

Mirna

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
My company booked for me a room in the smoking section because the hotel was full. However, I am sure that this level of smoking is not safe or even acceptable. The smell of the entire floor even before i get to my room is terrible. I got very sick and asked the hotel receptionists three times to change my room as i couldnt breathe anymore, but they didnt even bother to help. they kept saying "sorry ma'am the hotel is full" . honestly it was SOOO bad that I had to check out earlier than the nights i booked, and went to sleep at another place.
Stayed 4 nights in Feb 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The area is fairly quiet without many places to eat but it is close the metro station with access elsewhere. It's very safe outside and not far from World Trade Centre, Burf Khalifa or Deira It's a typical Novotel as we have in Europe, perhaps slightly more luxurious. The staff are pleasant and helpful.
Stayed 6 nights in Feb 2024

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and welcoming environment
Stayed 1 night in Feb 2024

10/10 Excellent

Kasthuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 6 nights in Jan 2024

8/10 Good

Paras

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2023

6/10 Okay

Paul

Business traveller
Liked: Property conditions & facilities
staff was a mixed bag. generally nice but communication was poor over the phone in particular. found it difficult to get a good night sleep due to bed and room temperature (mine was warm and others in our group had it too cold). had an issue with laundry not being returned in time which resulted in needing to have front desk scramble so that i could have it in time for my flight.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jan 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was ideal in relation to distance from the airport and proximity to a medical facility I was visiting. The one area for improvement was the check-in experience. Even though I was checking in at 3:20 a.m. following a delayed flight, the representative who checked me in was not at all welcoming and seemed distracted with other concerns.
Stayed 1 night in Jan 2024

8/10 Good

Muktar, Jigjiga

Stayed 6 nights in Dec 2023

10/10 Excellent

volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024