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The Westin Ottawa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Ottawa

Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Indoor pool
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Rideau Canal
    1 min walk
  • Rogers Centre Ottawa
    1 min walk
  • Rideau Centre
    1 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    16 min drive

Room options

View all photos for Executive Suite, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 2 Double Beds, View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking, View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking, View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking, View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking, View

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Ottawa

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. .This hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.1 km
  • University of Ottawa - 7 min walk - 0.6 km
  • Byward Market Square - 7 min walk - 0.6 km
  • Parliament Hill - 13 min walk - 1.1 km
  • Canadian Museum of History - 4 min drive - 3.2 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

The Westin Ottawa

Pet-friendly Ottawa hotel connected to the convention center, steps from Rideau Canal
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Daly's Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 0.1 mi (CAD 30 per day)
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 5-25 for adults and CAD 5-25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Indoor pool
  • Racquetball/squash
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (473612 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 5 to 25 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1008 reviews" "
Rating 8 - Good. 228 out of 1008 reviews" "
Rating 6 - Okay. 89 out of 1008 reviews" "
Rating 4 - Poor. 39 out of 1008 reviews" "
Rating 2 - Terrible. 39 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sochhinh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Gord

Business traveller
Disliked: Cleanliness, property conditions & facilities
A real disappointment
Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

LILIANA

Travelled with family
Great location, everything is walking distance. Staff is great. Rooms are spacious.
Stayed 2 nights in Aug 2024

8/10 Good

CATHY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with parking and got a bill from the Mall when we checked out. It cost us $98 for one night. I was ask by your folks it I wanted valet Parking or Park myself. Not mentioned was that I had to go to the Mall to pay for parking ahead of departing the lot. We were on there one day. Request you have you folks identify this when folks arrive to prevent the from occurring.
Stayed 1 night in Aug 2024

2/10 Terrible

Dami

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 4 star Hotel. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Bell/door staff rude to our kids in front of me
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the dining room restaurant was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome and service from Jackson. Clean and comfortable rooms and walking distance from parlement hill, the market and lots of shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and amenities. Great central location attached to Rideau Centre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maitee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central location, very clean and comfortable. The staff is very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Dr. Vicky Le Thuy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near a lot of places of interest.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Travelled with family
Comfortable room with everything we needed. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Always a wonderful stay
We have been making this trip and staying at the Westin every year for the last 18 years we absolutely love the location, the staff are fantastic, always helpful, friendly and knowledgeable. The room is clean and spacious, we had issues with the parking this year due to system change with had NOTHING to do with the hotel, they even went above to try and assist with the new parking systems.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Qianye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the odour when we walked in our room. It smelled like burned electric.. Other that the room was beautiful and it had a beautiful view. We love the view!
Stayed 2 nights in Aug 2024

2/10 Terrible

Camille

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if you are a tourist in Ottawa. Close to the touristy attractions, shopping, and restaurants.
Stayed 3 nights in Aug 2024

8/10 Good

Lianne-Emma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Damaso

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff and great food and friendly service at both restaurants.
Stayed 1 night in Aug 2024