Upon arriving at the hotel, I encountered several issues that made it impossible for me to proceed with my stay. The lobby was chaotic, with multiple guests visibly upset and engaging in complaints and arguments near the front desk. The front desk representative was overwhelmed and slow, which created long delays and added to the stressful environment.
Additionally, I overheard numerous complaints from other guests about the condition of their rooms and bathrooms. Specific issues mentioned included broken furniture, malfunctioning toilets that would not flush, and general disrepair. These reports, combined with the disorganized atmosphere, raised serious concerns about the quality, cleanliness, and safety of the accommodations.