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Room type Options Nightly price Book
Deluxe Loft, 1 Bedroom
58 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premier Loft, 1 Bedroom
91 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Loft, 1 Bedroom
75 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Loft, 2 Bedrooms
176 square metres
1 King Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel near West Lake

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Business centre

With a stay at Pentstudio West Lake Hanoi in Hanoi (Tay Ho), you'll be a 2-minute drive from West Lake and 8 minutes from Hoan Kiem Lake. This upscale hotel is 4 mi (6.4 km) from Ho Chi Minh Mausoleum and 4.2 mi (6.7 km) from Dong Xuan Market.

Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include phones, as well as safes and electric kettles.

Enjoy a range of recreational amenities, including an indoor pool, a 24-hour fitness center, and bicycles to rent.

Enjoy a meal at Madam Sen or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Pentstudio West Lake Hanoi

699 Lac Long Quan Street, Hanoi, 10000

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Total number of rooms - 151
  • Number of floors - 20
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Meeting rooms
  • Designated smoking areas
  • Free WiFi
  • Year Built – 2019
  • Number of indoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese

Parking

Free self parking

Room Amenities

Pentstudio West Lake Hanoi offers 151 air-conditioned accommodations with washers/dryers and safes. Accommodations at this 4-star hotel have kitchenettes with separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Washer/dryer
  • Soundproofed rooms
  • Free bottled water
  • Shower only
  • Separate dining area
  • Free WiFi
  • LCD TV
  • Housekeeping - weekdays only
  • Free cots/infant beds
  • Limited housekeeping
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Shampoo
  • Toilet paper

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Madam Sen - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals on site
  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services.

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 940000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of VND 577500 per pet, per night
  • 2 total (up to 22 lbs per pet)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Protective clothing is available for guests

Masks are available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 195000 per person
  • Airport shuttle fee: VND 867000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: VND 577500 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 940000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pentstudio West Hanoi Hanoi
  • Pentstudio West Lake Hanoi Hotel
  • Pentstudio West Lake Hanoi Hanoi
  • Pentstudio West Lake Hanoi Hotel Hanoi

We should mention

Only registered guests are allowed in the guestrooms.

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