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Collection O Le Grand Hanoi hotel - The Tryst

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Collection O Le Grand Hanoi hotel - The Tryst

Reception
Superior Double Room
Lobby
Superior Double Room
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
71 Nguyen Truong To, Q. Ba Dinh, Hanoi, 10000
  • West Lake
    5 min walk
  • Dong Xuan Market
    9 min walk
  • Quan Chuong Gate
    14 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    21 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family

Superior Family

Superior Family

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Crescendo Urban Stay

Kitchen
Washer
Dryer
Parking included
4.5 out of 5, Wonderful, (32)
The price is NZ$45
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Crescendo Urban Stay

About the area

Hanoi

A stay at Collection O Le Grand Hanoi hotel - The Tryst places you in the heart of Hanoi, within a 5-minute drive of Thang Long Citadel and Tran Quoc Pagoda. .This hotel is 1 mi (1.6 km) from Ho Chi Minh Mausoleum and 1.4 mi (2.2 km) from Thang Long Water Puppet Theatre.

What's nearby

  • Hanoi Old Town Night Market - 17 min walk
  • Hoan Kiem Lake - 19 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Thang Long Water Puppet Theatre - 3 min drive
  • St. Joseph's Cathedral of Hanoi - 4 min drive

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 21 min drive

Restaurants

  • ‪Là Việt CF Ngõ Hàng Bún - ‬1 min walk
  • ‪Quán bún chả nem - ‬3 min walk
  • ‪Seoul BBQ - Nướng Lẩu Hàn Quốc - ‬1 min walk
  • ‪Xiu Cafe - ‬3 min walk
  • ‪Veggie Castle - ‬2 min walk

About this property

Collection O Le Grand Hanoi hotel - The Tryst

Hotel with free parking, near Thang Long Citadel
Collection O Le Grand Hanoi hotel - The Tryst offers 24 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Make yourself at home in one of the 24 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a computer station, express check-in, and a 24-hour front desk. Free self parking is available onsite.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • Room service available
  • Coffee/tea in a common area

Things to do

  • Cycling

Family friendly

  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Tryst hotel Hanoi
Tryst hotel
Tryst Hanoi
Tryst hotel
Le Grand Hanoi Hotel The Tryst
Collection O Le Grand Hanoi hotel The Tryst
Collection O Le Grand Hanoi hotel - The Tryst Hotel
Collection O Le Grand Hanoi hotel - The Tryst Hanoi
Collection O Le Grand Hanoi hotel - The Tryst Hotel Hanoi

Collection O Le Grand Hanoi hotel - The Tryst Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 69 reviews" "
Rating 8 - Good. 18 out of 69 reviews" "
Rating 6 - Okay. 4 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 4 out of 69 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

To nhu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DANGER -- DO NOT BUY
DANGER -- DO NOT BUY -- They lie in the photos, will sell you a room and then force you to take a smaller one. Do not buy.
Stayed 2 nights in Mar 2024

6/10 Okay

Bang

Travelled with family, Travelled with family and small children
It's in the area of where we want to be at. Nice and friendly staffs. The place could be cleaner, also the room for 6 we booked don't match the pictures. We got 2 room with bypass door.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were filthy.... underwear and towels from previous guest hanging on back of bathroom door; lobby cluttered. Stairwell blocked froM 4th to 5th door and smelled. Pictures on website do not accurately represent current disrepairnof property. We found new lodging and did not spend the night. Unable to get refund from clerk at front desk.
Stayed 1 night in Feb 2019

10/10 Excellent

Daniel L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good deal with good service, relatively quiet
We had a day off in Hanoi after travel and before another work related task. Great neighborhood, not as noisy as many in downtown. Good selection of shopping and services in area. Staff attentive, helpful if sometimes imperfect English- which is usual in Hanoi. Breakfast simple and OK, good food deals in neighborhood. Not as close to main tourist sites as some, but worth walking tor the quiet.
Stayed 1 night in Dec 2018

6/10 Okay

Jean Chridtophe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Danielle

Liked: Room comfort

8/10 Good

Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff courteous and responsive. Room clean and spacious. Bathroom also spacious and modern. All typical amenities provided. Will stay there again.

10/10 Excellent

luci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good
New hotel with nice room, friendly staff, quiet, the receptionist always ready to help you anytime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little Hotel with very helpful staff.
Great value for money and easy access to most of the cities sights. Would go back there next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stay!
Exceptional office staff who went over and beyond in all ways

8/10 Good

Sheyanne, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service. Not good location
Staff were amazing. When we arrived at the hotel we were upgraded to a bigger room with a balcony free of charge for no reason at all. The room itself was spacious and for the most part clean. There were some marks and stains on the walls and holes that were interesting to look at. Spent the first night and our room was freezing cold. We obviously had the air off because the weather was cold outside but there was a major draft from the balcony door. Also our air conditioner was broken and would not produce heat. The next day we asked for an extra blanket and they brought one right away. They also had someone come and look at the air conditioner but they couldn't seem to fix it. So we were able to change rooms that had a heater that worked, same size room just a different one. One of the things I didn't not like at all was the shower. There is a hand held part as well as a shower head which never worked. So it was very uncomfortable to shower. The service was amazing though, anytime we had an issue we would call the front desk and it would be solved immediately. Another bad thing about this hotel was the location. You are not near anything. There is 1 local pub to get drinks and food and a kfc. Other than that there were no options to get something to eat which made us hate staying there. I can't express how well the front desk service was, the bell boy was awesome and the lady working the reception was able to answer all of our questions and provide us with good information.

8/10 Good

Jars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably-priced hotel
Decent hotel given the price. Staff were ever willing to help. Walls were a bit thin though -- I could hear my neighbour snoring or even moaning.

8/10 Good

matthew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to stay slighty away from Old quarter
Place is nice and clean and rooms are big! However, location is slightly out of the old quarter area and its about 1km walk to where all the usual old quarter attractions are. Our room smelled slightly of smoke and when brought it to the front desk, they helped us to change rooms without much fuss.

10/10 Excellent

Marry, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Good location Extremely kind staff who helped me everything Nice cleaning room with full equipment Their Food Map and Tourist Map helped me a lot

10/10 Excellent

raymond, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take the Food Map and Tourist Map from the hotel
The staff gave us the Food Map and Tourist Map that showed nearest local delicious food areas and visiting places around the hotel. We followed their guide and it was great. Everything was easier because of these maps. Thank you for your help. The staff was extremely helpful and friendly. The room was comfortable and large

10/10 Excellent

jackson, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They focused on good services
Cleaning spacious room Very friendly staff who could help me a lot during my stay Good Halong bay tour in cruise Good choice to stay here

10/10 Excellent

robert, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
I love the staff here as they always smile to me and very helpful. They answered all of my questions and helped me from taxi to some local food areas around. Beautiful room with full of modern a/c and facilities at room. Very tasty breakfast that I recommend you should try every morning. It is basic but delicious.

10/10 Excellent

Monta, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for both working and travelling
The location is very good, in the center, convenient for transporting but still in the quiet place where will not disturb you by some noisy sound from markets or bars like Old Quarter areas. It takes 5 minutes to West Lake and 10 minutes to Hoan Kiem Lake. Especially, the hotel staff was amazing, really nice and helpful. They served me by the best way they could and didn"t try to sell tours for me like other hotels I"ve stayed in Hanoi. The room is big, clean with cheap price as I think in expedia. I booked to stay for more days

10/10 Excellent

Jolie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good location, very kind staff, good breakfast, valuable for money, clean modern room

10/10 Excellent

Lena, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice when staying here
The staff cared about customer and did everything to make me satisfied. 1 day I clamed about the wifi as the internet company was fixing the cable lines, so it was terrible. However, even though it was not the hotel"s fault, they still got free 1 night for me and apologized for this problem. It was fair to me and made me happy. If you have plan to stay for longer days, Tryst is the best choice for your trip

10/10 Excellent

Michael, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff
It"s very comfortable when I staying here. All of staff were friendly, helped me whatever I need such as air-port picking up, taxi, restaurants to eat nearby and some shows I should take ( circus and water puppet ). The room was really clean. I highly recommend their facilities at room as it is new and modern than some hotels I ever stayed in Hanoi. The bathroom was beautiful with standing shower. Breakfast was a la carte menu and mixed between Asian and Western dishes. Good location, in the middle of Hanoi, near West Lake firstly, then Hoan Kiem Lake and Old Quarter

10/10 Excellent

Anh, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade to Deluxe room
Their service is awesome. When i came, my room was not ready so they got free upgrade for me to Deluxe room for 1 night. Very kind and helpful staff. The room is beautiful with lovely balcony and big bathtub. Their breakfast is quite good with a range of choices. Good location, in the middle of center but still quiet. Easy to go around for local food and take a few minutes to walk to Old Quarter, West Lake and Tran Quoc Pagoda ( should have a visit this beautiful pagoda beside West Lake )

10/10 Excellent

Vera, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, beautiful room, good location
The staff absolutely made this hotel wonderful as they took care me everything from the welcome email before coming to other my requirements when staying there such us bus ticket to Halong and car pickup at air-port. All of them was so nice, friendly and helpful. Lovely comfortable room with free 2 water of bottles, tea and coffee everyday. U should know about that. Best breakfast with choosing meals from menu but you can eat even 3 dishes it"s ok hahaha, I did that. Location is good, in the center, but still quiet and near many cafe/restaurants. 10' to walk to other attractive places ( Old Quarter/West Lake/Hoan Kiem Lake/etc) Strongly recommend this hotel as you won't be disappointed.