Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Deluxe Family Room
Room with view
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Single or Double Room, Lake View
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Single or Double Room
Room with view
22 square metres
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Single or Double Room
Room with view
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard King Room
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Lakefront hotel with free breakfast connected to the convention center in Hanoi

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at West Lake Home Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This hotel is 1.6 mi (2.6 km) from Ho Chi Minh Mausoleum and 1.8 mi (2.8 km) from Dong Xuan Market.

Treat yourself to a stay in one of the 36 guestrooms, featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and minibars.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge) and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is included.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

West Lake Home Hotel & Spa

No. 156 Yen Phu Street, Hanoi,

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 36
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2016
  • Number of restaurants - 1
  • Computer station
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Offsite parking discounted rates available
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Japanese

Parking

Offsite parking discounted rates available

Room Amenities

West Lake Home Hotel & Spa offers 36 accommodations with fireplaces and minibars. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Fireplace
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size (measurement) inch
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1

Where to Eat

Guests are offered a complimentary buffet breakfast.

West Lake Home Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 330000.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle
  • Rollaway bed fee: VND 330000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • West Lake Home Hanoi
  • Home Hotel Tay Ho
  • West Lake Home Hotel Hanoi
  • West Lake Home Hotel
  • West Lake Home
  • West Lake Home & Spa Hanoi
  • West Lake Home Hotel & Spa Hotel
  • West Lake Home Hotel & Spa Hanoi
  • West Lake Home Hotel & Spa Hotel Hanoi

We should mention

Only registered guests are allowed in the guestrooms.

Sorry, we seem to have had an issue loading our review content. Try again?