Customs House Hotel

3.0 star property

Photo gallery for Customs House Hotel

Marina
Quadruple Room
Waterfront Twin Room
Front of property
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Salamanca Market
    ‪4 min walk‬
  • Salamanca Place
    ‪5 min walk‬
  • Constitution Dock
    ‪6 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪15 min drive‬

Room options

Waterfront Studio Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Superior Waterfront King Room

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Waterfront Twin Room

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Queen Above Bar

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Waterfront King

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

About the area

Hobart

With a stay at Customs House Hotel, you'll be centrally located in Hobart, within a 5-minute walk of Salamanca Market and Salamanca Place. .This historic hotel is 0.3 mi (0.5 km) from Constitution Dock and 0.6 mi (0.9 km) from Hobart Cruise Terminal.

What's nearby

  • Salamanca Market - 4 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.4 km
  • Constitution Dock - 6 min walk - 0.6 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Hobart Cruise Terminal - 11 min walk - 0.9 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Grape Bar Bottleshop - ‬4 min walk
  • ‪Post Street Social - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Peppina - ‬3 min walk

About this property

Customs House Hotel

Historic hotel with free breakfast and a restaurant
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This smoke-free hotel has 2 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 821 reviews
Rating 8 - Good. 335 out of 821 reviews
Rating 6 - Okay. 84 out of 821 reviews
Rating 4 - Poor. 20 out of 821 reviews
Rating 2 - Terrible. 14 out of 821 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

8/10 Good

Bronwyn

Stayed 2 nights in Dec 2024

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice antique hotel close to the wharf. Very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price that includes a restaurant breakfast. Close to shopping and lots of food and you can book all your activities from just across the street. This is a busy part of time as it is next to the cruise ship terminal so I felt very safe.
Stayed 1 night in Dec 2024

10/10 Excellent

SHANE

Liked: Cleanliness, property conditions & facilities
great stay, beautiful large room close to everything down near the wharf
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome old hotel. Great location.
Stayed 2 nights in Nov 2024

8/10 Good

cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is an excellent place to stay. It's in the exciting precinct near Franklin Wharf, Constitution Dock and Salamanka Markets. Breakfast was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the waterfront. We were directly above the outdoor seating for the pub but noise levels weren’t an issue. Parked rental car on Davey St in front of St David’s park which is only a diagonal block away. Excellent breakfast included with proper coffee. All staff that we met were also very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Salamanca Market and other interesting points of interest.
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Liked: Staff & service, property conditions & facilities
Clean, stairs can be trouble if you have mobility issues
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at Custom House over the last 3 years. We love its convenient location, ease of stepping out the door and walk ability to everything. We especially liked the breakfast included in our accommodation package. Very prompt courteous service too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!
Stayed 1 night in Nov 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, polite and helpful We ate our evening meal there which was fantasticThe breakfast was included menu choice amazing, hot breakfast and coffee delicious. Highly recommended. Our room had a view of the harbour. Very clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Great location, great value for money
Stayed 1 night in Oct 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon, Surges Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Salamanca for eats and drinks. Felt safe with the only access to accommodation needing a pass card. Parking available within an easy walk for an extra cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised with how inexpensive this hotel was! Right on the waterfront, close to local restaurants, and very walkable to all’s of Hobart’s highlights. The included breakfast was the best hotel breakfast I have ever had. I would stay here again
Stayed 2 nights in Oct 2024