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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Front of property – evening/night
2 restaurants; breakfast and dinner served
Outdoor pool, open 6 AM to 10:00 PM, free pool cabanas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Friendship Fountain
    ‪1 min walk‬
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 KING BED-RIVERFRONT

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 KING BED-RIVERFRONT

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 DOUBLE BEDS-RIVERFRONT

Premium bedding, in-room safe, blackout curtains, iron/ironing board

2 DOUBLE BEDS-RIVERFRONT

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite King Size Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite King Size Bed

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Miscellaneous

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Free toiletries, hair dryer, towels

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

Free toiletries, hair dryer, towels

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Miscellaneous

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,646 reviews
The price is NZ$224
includes taxes & fees
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Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

A stay at DoubleTree by Hilton Hotel Jacksonville Riverfront places you in the heart of Jacksonville, within a 5-minute drive of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. .This hotel is 2 mi (3.2 km) from EverBank Stadium and 2.2 mi (3.5 km) from Daily's Place.

What's nearby

  • Friendship Fountain - 1 min walk - 0.2 km
  • Florida Theatre - 11 min walk - 0.9 km
  • Times-Union Center for the Performing Arts - 12 min walk - 1.1 km
  • VyStar Veterans Memorial Arena - 5 min drive - 2.7 km
  • EverBank Stadium - 5 min drive - 4.4 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 293 guestrooms featuring MP3 docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with American cuisine at St. Johns Provision Co., one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront

Crowne Plaza Jacksonville-Riverfront

Crowne Plaza Jacksonville

Jacksonville Crowne Plaza

DoubleTree Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel

DoubleTree Hilton Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 529 out of 1674 reviews
Rating 8 - Good. 279 out of 1674 reviews
Rating 6 - Okay. 365 out of 1674 reviews
Rating 4 - Poor. 234 out of 1674 reviews
Rating 2 - Terrible. 267 out of 1674 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

JAMARQUIS J

Stayed 1 night in Feb 2026

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Overall, very nice. Hot water doesn’t last long.
Stayed 1 night in Feb 2026

10/10 Excellent

Lamar

Stayed 2 nights in Feb 2026

8/10 Good

ELIZABETH

Travelled with group
Liked: Cleanliness, staff & service
Anne was very nice during check-in. The bed was comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stoney

Stayed 3 nights in Feb 2026

6/10 Okay

JESSICA

Travelled with family
Liked: Staff & service, amenities
Location is ok; pricey to park; rooms are very dated - especially the bathrooms. Bubbling wallpaper, etc.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Stayed 2 nights in Feb 2026

6/10 Okay

Gerrad

Liked: Staff & service
Disliked: Cleanliness, amenities
Wonderfully considerate and thoughtful staff. The facilities are a bit dated and could use renovations.
Stayed 2 nights in Feb 2026

6/10 Okay

Ranshell, Havana

Stayed 2 nights in Feb 2026

10/10 Excellent

Marva

Liked: Cleanliness, amenities
It was great stay, the floors in the rooms need to be changed at this point, but overall good, clean room !
Stayed 2 nights in Feb 2026

8/10 Good

Freddie

Stayed 1 night in Feb 2026

6/10 Okay

Robert, Jacksonville

Stayed 9 nights in Feb 2026

10/10 Excellent

Samara

Stayed 2 nights in Feb 2026

2/10 Terrible

MARGARET

Disliked: Cleanliness, amenities
Lots of Stains on the carpet. Very delapitated. Heat did not work. People in the elevator said 40Y% of their group did not have hot water. Would not recommend!!
Stayed 3 nights in Feb 2026

4/10 Poor

Monica

Liked: Staff & service
Disliked: Cleanliness
The rooms were horrible. This motel is in need of desperate renovations. The bathtub was not draining. The overall appearance of the bathtub was very nasty rings around the tub finish was very tarnished. The carpet had an awful smell. I only gave it a two because of the location and the Riverfront view.
Stayed 2 nights in Feb 2026

8/10 Good

Abby

Liked: Cleanliness
Staff was helpful and courteous.
Stayed 2 nights in Feb 2026

6/10 Okay

dominique

Stayed 1 night in Feb 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

Javaris

Stayed 1 night in Feb 2026

2/10 Terrible

Danay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Todo estaba súper sucio y el cuarto apestaba
Stayed 1 night in Feb 2026

8/10 Good

Keira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing staff was immaculate area of opportunity would be refrigerator in rooms robes for the guest and a jacuzzi the phone in my room didn't work I couldn't section service but overall good
Stayed 2 nights in Feb 2026

2/10 Terrible

Nishera

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms need renovations desperately. I canceled my stay and booked another accommodation. The front desk agent, Anna was kind and immediately refunded me without a hassle.
Stayed 2 nights in Feb 2026

10/10 Excellent

Aisha

Liked: Cleanliness
Beautiful location staff throughout hotel was amazing
Stayed 2 nights in Nov 2025

6/10 Okay

MARC, OCOEE

Stayed 3 nights in Feb 2026

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was so gross I had to tell my kid to wear shoes the whole time. The bathroom was gross; pretty much any surface looked like it wasn't cleaned. We checked in late in the evening. The room we were originally given was gross, and the bed was broken in the middle. We changed rooms and ended up in another dirty room. The hallways are filthy, and the exterior is unkempt. I have never been to a Doubletree in this shape. Hotel staff claim that it's due to the age of the building. I'm calling b/s on that. This building had a 12 million dollar upgrade 11 years ago. Poor management and staff thriving off ruining the Doubletree name have ruined this location, and a complete overhaul is needed. Or, just sell it to Motel 6; then there might at least be a name that suits the state of this hotel.
Stayed 2 nights in Feb 2026