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Residence Inn by Marriott Jacksonville Downtown

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

55-inch LED TV with cable channels, TV, Netflix
Exterior
Premium bedding, in-room safe, individually furnished, desk
Reception
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
357 OAK STREET, Jacksonville, FL, 32204
  • Prime F. Osborn III Convention Center
    14 min walk
  • Cummer Museum of Art and Gardens
    14 min walk
  • Times-Union Center for the Performing Arts
    20 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    19 min drive

Room options

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Basic Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Jacksonville

A stay at Residence Inn by Marriott Jacksonville Downtown places you in the heart of Jacksonville, within a 5-minute drive of VyStar Veterans Memorial Arena and Edward Waters College. .This hotel is 2.5 mi (4.1 km) from UF Health Proton Therapy Institute and 2.6 mi (4.3 km) from EverBank Stadium.

What's nearby

  • Prime F. Osborn III Convention Center - 14 min walk
  • Florida Theatre - 3 min drive
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 6 min drive

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 14 min walk
  • Jacksonville International Airport (JAX) - 19 min drive

Restaurants

  • ‪Hawkers Asian Street Fare - ‬14 min walk
  • ‪River & Post - ‬16 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪BurgerFi - ‬7 min walk
  • ‪Añejo Cocina Mexican - ‬5 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

Hotel with free breakfast, near Edward Waters College
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 135 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Jacksonville Downtown. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 12.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dining table
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 205 reviews" "
Rating 8 - Good. 26 out of 205 reviews" "
Rating 6 - Okay. 7 out of 205 reviews" "
Rating 4 - Poor. 4 out of 205 reviews" "
Rating 2 - Terrible. 4 out of 205 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the my map didn’t not know Park Street was closed and that involved several turns.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, nice facility, easy to get into main roads.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tifferania, Middleburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Just parking needs to be expanded.
Stayed 1 night in Aug 2024

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always A Pleasure
Always a pleasure.
Stayed 2 nights in Aug 2024

10/10 Excellent

taika

Stayed 2 nights in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working properly. Couple of minor things. Overall beautiful hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean. Rooms are big and accommodating. The area of the hotel was right across the street from the hospital and seemed alittle sketchy. But other than that we would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Chelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I most definitely will be booking again whenever I’m in town. Customer service was amazing. Was able to get late checkout because my flight was delayed.
Stayed 1 night in Aug 2024

8/10 Good

Nikki

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Upon arriving someone’s car was broken into in broad daylight which made us feel the property was not safe. Later that evening my husband went downstairs to ask for extra bedding and the man at the desk seemed very bothered.
Stayed 1 night in Aug 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazng stay
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Ozcan

Business traveller
Liked: Cleanliness, property conditions & facilities
With this price, it is the best option in this area. I stayed about 20 days and I didn't feel very welcomed by the night shift person. They also moved my room without my consent and lost some of of my stuff but they compensated it by a free night. Overall, it is a good option especially if you want a kitchen.
Stayed 10 nights in Aug 2024

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Enjoyed everything!
Stayed 1 night in Aug 2024

10/10 Excellent

wanchetta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was very clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashiq Ali

Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Stayed 1 night in Jul 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.. staff and everything. I recommend and I will go again.
Stayed 1 night in Jul 2024

8/10 Good

BRANDY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024