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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

50-inch flat-screen TV with cable channels, TV, streaming services
Laundry room
Front of property
Lobby sitting area
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪7 min drive‬
  • EverBank Stadium
    ‪12 min drive‬
  • Jacksonville Naval Air Station
    ‪19 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Hearing Accessible

  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1601)
The price is NZ$148
for 1 room
includes taxes & fees
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About the area

Jacksonville

Located in Jacksonville (Southside), Candlewood Suites Jacksonville Southpoint by IHG is within a 10-minute drive of St. Johns Town Center and The Avenues. .This hotel is 6.2 mi (10 km) from University of North Florida and 8.3 mi (13.3 km) from Daily's Place.

What's nearby

  • St. Johns Town Center - 7 min drive - 8.0 km
  • University of North Florida - 9 min drive - 10.1 km
  • EverBank Stadium - 12 min drive - 13.5 km
  • VyStar Veterans Memorial Arena - 12 min drive - 14.3 km
  • Jacksonville Naval Air Station - 19 min drive - 22.2 km

Getting around

  • San Marco Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 32 min drive

Restaurants

  • ‪Dave & Buster's - ‬3 min drive
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel with free parking, in the vicinity of St. Johns Town Center
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Jacksonville Southpoint by IHG.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

5.6
Rating 10 - Excellent. 46 out of 260 reviews
Rating 8 - Good. 42 out of 260 reviews
Rating 6 - Okay. 45 out of 260 reviews
Rating 4 - Poor. 51 out of 260 reviews
Rating 2 - Terrible. 76 out of 260 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmine

Stayed 1 night in Sep 2024

10/10 Excellent

Bertha

Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmine

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

8/10 Good

Greg

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrone

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wayslan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Jun 2024

2/10 Terrible

Sheena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024

2/10 Terrible

Sheena

Disliked: Staff & service, property conditions & facilities
Do not like it
Stayed 4 nights in May 2024

4/10 Poor

jamal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

James

Stayed 1 night in Apr 2024

2/10 Terrible

Jared

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE!!!!

Eveything was extremely outdated and dirty. The pullout bed was paper thin and dirty as could be. The beds were terrible. The 1st room smelled so bad we had to request another room. The 2nd room had such a sticky floor you couldnt walk without shoes. The door jam area was gone. The tv didnt work hardly. The entire place honestly needs condemmed and rebuilt. I sadly wouldnt let my dog stay here. The staff was friendly but overall it was terrible. Booked 2 nights and left for a better hotel. Hopefully they will upgrade and make things better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamela

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, staff very kind and helpful. Room clean and comfortable.
Stayed 1 night in Sep 2023

2/10 Terrible

Chad

Disliked: Cleanliness, property conditions & facilities, room comfort
This place was nasty, nasty room. Dirty carpets. No trash can. Dirty towels on the back door. Overall a depressing place. Don't waste your money alsooooo...no breakfast just snacks...lmfao
Stayed 1 night in Sep 2023

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Mattresses super uncomfortable

Tossed and turned during our 8 day stay on uncomfortable mattresses. Amenities were nice. Pool was small but clean. Managers were helpful. Gave us a discount for the 1st night when there was no mattress for the pull out couch. Next day a new mattress was brought for couch. Stove top burners mostly worked.
Stayed 9 nights in Jul 2023

8/10 Good

Savannah

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was super nice, friendly and helpful! Everything was clean, beds were clean, floor, pool, all clean. The property itself is fairly old feeling, nothing fancy at all, no ice machine. Overall for a cheap clean place to sleep it was decent.
Stayed 2 nights in Jul 2023

8/10 Good

Alicia

Liked: Staff & service
Stayed 2 nights in Jul 2023

2/10 Terrible

ming

Liked: Staff & service
Disliked: Cleanliness
We did NOT stay, our room has no mattress and they have no other rooms available
Stayed 1 night in May 2023

10/10 Excellent

Jarqeuz

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Quiet clean
Stayed 1 night in May 2023

10/10 Excellent

Wilmari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service excellent at the moment Of exteded the days. The room very spacius and confort to my family.
Stayed 2 nights in May 2023

2/10 Terrible

Elisabeth

Travelled with family
Liked: Property conditions & facilities

Nope!

Very smelly and musty. Not at clean as my New England extended stay hotels.
Stayed 1 night in Apr 2023

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid only and they charged me again when I check in please help me resolve this
Stayed 1 night in Apr 2023