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First of all I would like to thank Wawan, Leonk, Angga, Jaka, as well as all the other amazing staff members who made our stay the most wonderful experience while in Bali! There was not a moment during our 4 night stay that me and my girlfriend were not cared for! The most impeccable service worth every dollar. Our accommodations was the Butler Valley Private Pool Villa in which we stayed in the most beautiful room with everything we would need at our reach. Every time I walked into my room I wanted to take a dip in our pool. The restaurant located on campus was the best food we’ve had while in Bali. We actually preferred to dine in the resort for breakfast and dinner several days during our stay…they offered many activities but unfortunately I could not do them all. We did fortunately try a couples massage in which we were so relaxed after a 20 hour flight, we nearly slept during the massages. Lastly, this stay along with the people here will forever be in our hearts and memories, as they held a beautiful private dinner for my and my girlfriend in which I also to the opportunity to make her my fiancée! The staff were even more amazing when we mentioned we were waking up at 4am to leave on a tour for a temple, they even prepared small breakfast pastries to take on our trip. There is not enough ways to say thank you to all the individuals who made our stay a wonderful experience, I really mean that! I hope this review come close to showing my gratitude!

What a beautiful hotel! The staff was very friendly and helpful. We enjoyed every minute of our stay.

Liked the friendly attentive staff, daily breakfast. Pool facility with bar service. Staff always attentive. The neighbourhood music on weekend was a bit loud but not in conteol of Alaya.

It was incredible, highly recommended

We stayed at The Westin Resort Ubud over the Easter long weekend in April 2025 for four nights and had an exceptional experience. This was our first time in Ubud and a return to Bali after 10 years, and we couldn’t have picked a better place. We spent most of our time at the resort and loved every moment. The yoga and fitness sessions with Heri each morning were a great way to start the day. We had deeply relaxing massages at the Heavenly Spa, and the floating breakfast in our pool villa was a highlight. Breakfast overall was amazing—great variety and quality—and the restaurant staff, especially Suchi, were incredibly warm and accommodating. I also attended the barista course, which they kindly customised to focus on latte art for me. A wonderful touch. The front office team were always courteous and helpful. We’re leaving feeling totally recharged and already planning to come back. Highly recommend!

Este resort es excelente los empleados son exactamente amables y gentiles siempre con una sonrisa atendiendo cualquier necesidad,el spa super la comida muy rica los desayunos excelentes todo aqui fue una experiencia muy agradable con ganas de regresar 😍