Hyatt Place Louisville East

3.0 star property

Photo gallery for Hyatt Place Louisville East

Seasonal outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Hurstborne Shopping Center
    ‪13 min walk‬
  • Hurstbourne Corners Shopping Center
    ‪19 min walk‬
  • Oxmoor Center
    ‪4 min drive‬
  • Louisville, KY (LOU-Bowman Field)
    ‪9 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Louisville

With a stay at Hyatt Place Louisville East in Louisville (Jeffersontown), you'll be within a 15-minute drive of Louisville Mega Cavern and Louisville Zoo. .This hotel is 11.6 mi (18.7 km) from Kentucky Exposition Center and 13.8 mi (22.2 km) from Churchill Downs.

What's nearby

  • Oxmoor Center - 4 min drive
  • E.P. Tom Sawyer State Park - 5 min drive
  • Baptist Hospital Louisville - 5 min drive
  • Southeast Christian Church - 6 min drive
  • Mall St. Matthews - 6 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪IHOP - ‬2 min drive
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

Hyatt Place Louisville East

Louisville hotel in Jeffersontown with free breakfast and a 24-hour fitness center
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 121 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 1170 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space (1170 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 64
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Rahme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean place.
Stayed 2 nights in Nov 2024

6/10 Okay

Katherine

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bathroom leaves a LOT to be desired.
The bed was comfortable. The bathroom was AWFUL. No fan, barely enough room to turn around between the toilet and shower. Very dim and outdated light in the bathroom. The sink (located outside the bathroom) had very little water pressure. No privacy. We were with our children but there was not enough room to change clothes in the bathroom at all. There was an odd smell in the room and the hvac unit was screwed to the wall and plugged in, not a hardwired unit, which was strange as well. Maybe would stay here again when we come for naile but only if we get a good deal from a third party booking site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back with pleasure
Nearby bookstore a big plus
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

hayley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Christy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people, great service
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a place to lay one’s head after a long day of meetings
Stayed 3 nights in Nov 2024

10/10 Excellent

Soniya

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Nov 2024

8/10 Good

Donny

Stayed 6 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have free parking. Clean and quiet with easy check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice amenities. Clean and very convenient. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Corsica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and a roomy room
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelli

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking nickel and dime.
I was unaware that the property charges $10 a night for outdoor open lot parking until we arrived. When I ask the front desk about a validation for guests, she was quite smug about "your a third party booking, you don't qualify"
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was super convienient, the staff was friendly and it was clean. The room was huge. Theres no microwaves in the rooms, no ice machine on the first floor, they make tou pay extra ro park which should be part of the room fee, my matress was worn out,the bathroom door has a notch cut out of it so ot doesnt hit the door and rhe shower makes a loud squeeling sound while its on
Stayed 2 nights in Oct 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a quiet location, easy to find parking, located close to several restaurants. Staff were amazing!!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Jurrell

Didn’t give me the right dates
Stayed 1 night in Oct 2024

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location pretty good, bathroom small, room good
Stayed 2 nights in Oct 2024

6/10 Okay

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
Could be cleaner.
I’ve stayed at Hyatt hotels before but they were all cleaner than this. Weird stains on the mini refrigerator door, doors scratched and damaged, wallpaper starting to peel in certain areas in the hallway, tiles damaged in the shower, and random hairs on the pillows.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and area
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained carpets, dusty and dirty, cobwebs everywhere! Staff UNFRIENDLY. Also extra charge for parking - $10.00 per 24 hours
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024