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Hotel San Carlo

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlo

Front of property
Front of property
Comfort Quadruple Room
Breakfast area
Economy Room | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
28 Via Nassa, Lugano, 6900
  • Via Nassa
    1 min walk
  • Piazza della Riforma
    3 min walk
  • San Lorenzo Cathedral
    4 min walk
  • Lugano (LUG-Agno)
    15 min drive

Room options

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Living area

Economy Double Room, Shared Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Living area

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Hotel Pestalozzi Lugano

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (395)
The price is NZ$308
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Pestalozzi Lugano

About the area

Lugano

Located in Lugano (Lugano City-Centre), Hotel San Carlo is a 5-minute walk from LAC Lugano Arte e Cultura and 6 minutes by foot from Parco Ciani. .This hotel is 1.7 mi (2.8 km) from Palazzo dei Congressi and 2.2 mi (3.5 km) from Lake Lugano.

What's nearby

  • Piazza della Riforma - 3 min walk
  • LAC Lugano Arte e Cultura - 5 min walk
  • Palazzo dei Congressi - 9 min walk
  • Lake Lugano - 16 min walk
  • Monte San Salvatore - 6 min drive

Getting around

  • Lugano Funicular Station - 7 min walk
  • Lugano (QDL-Lugano Rail Station) - 8 min walk
  • Lugano (LUG-Agno) - 15 min drive

Restaurants

  • ‪Spaghetti Store - ‬1 min walk
  • ‪Ristorante-pizzeria Mary - ‬2 min walk
  • ‪Agua Lugano - ‬2 min walk
  • ‪Argentino - ‬3 min walk
  • ‪Ristorante Burger-King - ‬3 min walk

About this property

Hotel San Carlo

Hotel in Lugano, a quick walk to LAC Lugano Arte e Cultura
Hotel San Carlo offers 20 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Featured amenities include luggage storage and an elevator.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 75

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel San Carlo Lugano
San Carlo Lugano
Hotel San Carlo Hotel
Hotel San Carlo Lugano
Hotel San Carlo Hotel Lugano

Hotel San Carlo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 69 out of 199 reviews" "
Rating 8 - Good. 90 out of 199 reviews" "
Rating 6 - Okay. 22 out of 199 reviews" "
Rating 4 - Poor. 16 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst check on ever and hotels.com no help at all they had overbooked the hotel and even though we had paid and confirmed reservations from nov last year. The receptionist was so rude saying he couldn’t help us stating he wasn’t going to put himself on a cross for us!! Told us to get a refund and go find ourselves a room. They did give us alternative accommodation so far out of town and three hrs after our arrival. As I said disgusting service i have never been spoken to in such a rude manner and no regard for us at all
Stayed 1 night in Sep 2024

6/10 Okay

Mehnoosh

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent and the manager was great to accommodate our request to change our room. The setup in this hotel was odd and two rooms had a sharing bathroom which was next to our room. Every time they used the bathroom we could hear the flushing and bathroom door. The second night the manager changed our room to different floor and we had a good night sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
The location was perfect. Our room was clean and the bed was comfortable. The downside was that the ceiling fan and lights in our room did not work, and the bedding was too small for the bed. The top sheet and comforter were not wide enough to cover two people.
Stayed 4 nights in Sep 2024

8/10 Good

nicola

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lodovico

Stayed 2 nights in Aug 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location near the Lugano Lake.
Stayed 1 night in Aug 2024

4/10 Poor

Rita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor hotel. The room we stayed didn't look like what's pictured. Extremely hot in the room, over 90, just a very loud fan.
Stayed 1 night in Aug 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for such a price
Stayed 1 night in Jul 2024

8/10 Good

Nathan, North Attleboro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is basic but meets your needs. Staff was very friendly and helpful. It’s location is perfect.
Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Its
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet neighborhood! Would stay again :)
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Staff & service
Location is outstanding and is in the middle of the old town within 10walk from the train station and a block form Lake Lugano. The check-in staff were very friendly and very helpful whenever we had questions. One thing that could be improved is to respond to customer issues. Our shower head fell and broke. We reported the issue and it wasn’t fixed for two days before we left. We basically used a hose for shower for a couple of days. I believe this is something simple that could be fixed relatively fast and it didn’t make sense it wasn’t fixed before we left. I would stay here again for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect, basic, no frills hotel if you need a central location in Lugano.
Stayed 2 nights in May 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

eric

Stayed 1 night in May 2024

8/10 Good

Luisa

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service
Great location. Breakfast included which was just ok. The WiFi is free but the wifi can be a little slow. The walls are very thin and you can hear everything. The space is very small. No water given and the room was all little stuffy.
Stayed 2 nights in May 2024

8/10 Good

Moying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Clive

Stayed 1 night in Apr 2024

8/10 Good

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great town.
Stayed 2 nights in Mar 2024

6/10 Okay

Chen

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
Great staff. Perfect central location.
Stayed 2 nights in Oct 2023

6/10 Okay

keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023