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I wasn't told the difference on color bands upon check-in for ex: what area on the beach we should occupy or what resturant we can't dine in. Also a few of waiting to be checked in didn't appreciate that another guest who came after us was able to be checked in because he & his wife don't want to wait in line like the rest of.

Enjoyed our stay, staff is excellent

We had an amazing honeymoon. Rohan from the ambassador desk reached out when he found out it was our honeymoon and took great care of us. He upgraded our room and checked on us frequently. He also sent us sushi and wine multiple nights to have while we watched the sunset on our upgraded villa patio. The food was great and it was such an awesome week. We hope to be back! Give Rohan a raise.

The location is insane—right among the Pitons. The staff here might be the best at a high-end resort that I've dealt with. I don't have a single critique of this resort.

Outstanding hotel. We had a fabulous time. The staff are so polite and welcoming, there is so much to do on site and tours to explore elsewhere too. A great place to try new things, as well as relax and switch off. Plus the daily spa treatment was fantastic!

I recently stayed at Coco Palm Resort and had a fantastic experience overall. Upon check-in, I was greeted with the infamous rum punch as a welcome drink, and I enjoyed the swim-up room that came with the all-inclusive package. While the breakfast wasn’t to my style, both lunch and dinner were amazing—just check out the videos of the food! I appreciated that I didn’t have to leave the resort unless I wanted to, as everything I needed was on-site. My room was beautiful and comfortable, with daily housekeeping and staff checking in frequently. As a 29-year-old American - Black, I enjoyed a relaxed, quiet atmosphere. The manager mentioned that the resort often attracts a British crowd, which might explain the breakfast style, but for me, the peaceful vibe was perfect. I had multiple drinks a day and three satisfying meals each day, making my stay truly comfortable. Although most of the activities I wanted to do were about an hour away, the resort’s proximity to Rodney Bay, shopping malls, a nearby club, and several dining options added extra convenience. I did get bitten by a few mosquitoes—a small reminder that you’re on an island surrounded by nature—but that was easily managed with bug spray (which I wish I had brought). With amenities like a spa, a bank, and prompt, helpful responses to my emails, I truly felt taken care of. I would definitely book here again and highly recommend Coco Palm Resort for a relaxing vacation.