Holiday Inn Express & Suites Kendall East Miami by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Kendall East Miami by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
11520 Sw 88th Street, Miami, FL, 33176
  • The Palms at Town & Country
    ‪5 min walk‬
  • Baptist Hospital of Miami
    ‪4 min drive‬
  • Dadeland Mall
    ‪7 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪31 min drive‬

Room options

Suite, 2 Double Beds (Living Area)

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Double Bed, Accessible (Comm, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Miami

Located in Miami (Kendall), Holiday Inn Express & Suites Kendall East Miami by IHG is within a 10-minute drive of Dadeland Mall and Florida International University. .This hotel is 7.2 mi (11.6 km) from University of Miami and 8.5 mi (13.6 km) from Dolphin Mall.

What's nearby

  • The Palms at Town & Country - 5 min walk - 0.5 km
  • Baptist Hospital of Miami - 4 min drive - 4.3 km
  • Dadeland Mall - 7 min drive - 7.3 km
  • Florida International University - 8 min drive - 8.6 km
  • Zoo Miami - 12 min drive - 12.1 km

Getting around

  • Dadeland North Station - 11 min drive
  • Hialeah Market Station - 20 min drive
  • Miami Intl. Airport (MIA) - 31 min drive

Restaurants

  • ‪The Palms at Town & Country - ‬8 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪La Carreta - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk
  • ‪Miller's Ale House - Miami Kendall - ‬4 min walk

About this property

Holiday Inn Express & Suites Kendall East Miami by IHG

Suburban hotel with free breakfast and a 24-hour business center
Holiday Inn Express & Suites Kendall East Miami by IHG offers 66 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Miami? This hotel has 750 square feet (70 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 11 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kendall East Miami Hotel
Holiday Inn Express Kendall East Miami
Holiday Inn Express Kendall Hotel Miami East

Holiday Inn Express & Suites Kendall East Miami by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 435 out of 1054 reviews
Rating 8 - Good. 282 out of 1054 reviews
Rating 6 - Okay. 138 out of 1054 reviews
Rating 4 - Poor. 87 out of 1054 reviews
Rating 2 - Terrible. 112 out of 1054 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Raul

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was very disapointed. When I arrive they told me we could not recah out by phone to inform you that there was renovations on 3er floor from Monday to Friday and also we cutt off the water. I said Expedia have all my contactas and is strabnge that they did not reach me out to inform this. Expedia easily recah me out. At front desk, before proceding with check inn, I was told that I coulg go to another hotel. I said to the fron dest staff If I go to another hotel they will charge me whatever they want as I am just waliking inn. Alos I said we choose this hotel because we have realives and friends nearby. I said I will try to stay here but if on Monday I am uncorttable I will complaint. Ofcourse Monday was unconfortable. I could not work in my room due to noice that from 10.00am to 2.00pm there was not water in the room.This about water was antihigienic. Same Monday faternoon I spoke with hotel manager. He reported by phone my situation o a expedia executive who hanlce the hotela ccount. This person was not vety helpfull. I tiolg the mnager to put this lady on the phone for me. I spoke with this lady and she could not solve the problem. Id di ask her name and last name but she did not wanted to give her last name. Then the manager oifferd me to move me to a Towneplace Suotes by Marriott and give me back the two nights. I move with my mother who is handicap. More problems to my mother. In summary I had TERRIBLE experience with Hotel and First time with EXPEDIA.
Stayed 21 nights in Dec 2024

10/10 Excellent

Migdalina

Stayed 1 night in Dec 2024

8/10 Good

Charmaine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
We were lucky to get a newly renovated room! Highly recommended hotel and I would stay there any time we go back!
Stayed 6 nights in Dec 2024

10/10 Excellent

CARLOS ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it was very good and the staff is excellent
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in this hotel while they were renovating in November 2024. Our room was not one of the ones that have been updated. The furniture was falling apart but otherwise the room was in working order. Staff was friendly and breakfast had great options. The area is a busy part of town but there are places to visit very close.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities
With renovations going on, the gym was closed, so was unable to use it. The website states airport shuttle but they do not have one. And even though I signed to have housekeeping come I didn’t see them come till the day before we left (day 3). The breakfast service was great though.
Stayed 4 nights in Nov 2024

8/10 Good

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was clean and a great experience outside of one interaction with Adrian at the front desk. The breakfast was always hot and plentiful. The desk staff was friendly and attentive outside of Adrian. We had the worst interaction with him one night when we simply asked if they had any kind of anti-itch cream where he proceeded to give a lecture along with medical advice when a simple no would have sufficed. In the midst of a minor allergic reaction and a very cranky toddler because of said reaction, I maintained my patience but was beyond upset at Adrian’s response to a minute yes or no question. Other then Adrian, the stay went well and we were pleased.
Stayed 3 nights in Nov 2024

10/10 Excellent

Misty Leila, Saint Cloud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , breakfast was great, rooms were clean and quiet. Thank you , Recommended facility
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Stayed 3 nights in Oct 2024

10/10 Excellent

Grace

Stayed 1 night in Sep 2024

6/10 Okay

Tomasz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Kirvin

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast option was good, the staff was nice and friendly my only issue is that the rooms needs some major upgrades... The bathroom had paint peeling off the walls which was very unpleasant to see the fixtures in the rooms needs some upgrades as well...
Stayed 3 nights in Sep 2024

8/10 Good

stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed here for 2ndays and the staff was very nice, breakfast was good and oir room waa nice for us, overall no complaints i would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Jana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not very clean and it desperately needed renovation.
Stayed 1 night in Sep 2024

10/10 Excellent

Lester

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Nelson

Smells wet not well cleaned
Stayed 2 nights in Aug 2024

4/10 Poor

Esther

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was musty very unpleasant odor toilet didn’t work upon check in, we ended up changing rooms but the odor in that room was worse I had to use my glade automatic air freshener thank God I had it. The elevator was under repairs with some sort of ugly canvas covering. The bathroom vents were loud. It really gave outdated motel vibes.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Carlton, Governors Harbour

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Smell lobby , elevators,rooms, etc
Stayed 1 night in Aug 2024

4/10 Poor

GILMAR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Kuok Ung

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel and excellent stay. Breakfast was delicious.
Stayed 2 nights in Jul 2024

8/10 Good

dusan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and good breakfast
Stayed 2 nights in Jul 2024

2/10 Terrible

MARIA DE JESUS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk 0 starts We need an extra blanket and they never provided
Stayed 5 nights in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024