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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
View from property
Exterior
Point of interest
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2496)
The price is NZ$677
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Hyatt Place New York City/Times Square

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 560 out of 1576 reviews
Rating 8 - Good. 376 out of 1576 reviews
Rating 6 - Okay. 309 out of 1576 reviews
Rating 4 - Poor. 170 out of 1576 reviews
Rating 2 - Terrible. 161 out of 1576 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonny

Stayed 5 nights in Nov 2024

2/10 Terrible

Michelle

Stayed 5 nights in Nov 2024

2/10 Terrible

Vonchea

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had 1 working elevator and it’s 34 floors in the Hotel. Our bathroom shower was dirty when we checked in. This place also does not sell water but they give away like 6 bottles a day at the front desk but I think the homeless people get most of those. In front of the hotel is always a different group of homeless people who are doing drugs and one of the homeless guys one during our stay didn’t have any pants on and was walking around in front of the hotel
Stayed 3 nights in Dec 2024

6/10 Okay

Meralys

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was the best ever! They were kind and attentive. Room service was good. Everything was clean every day with clean towels. The breakfasts were really good. The facilities is old and needs a kind of room renovation and new furniture but if you just need a place to sleep like us and visit NYC by walking and using the train is perfect because of the location.
Stayed 4 nights in Dec 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Great location, staff etc but it needs updating and was very expensive for what it was.
Stayed 6 nights in Dec 2024

8/10 Good

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Alexa

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
We loved our stay! The only downfall was the elevator took forever, because it was the only one in the building.
Stayed 5 nights in Dec 2024

10/10 Excellent

ROSELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and accommodated for early check in as well as late check out. Provided water and some snacks during the day as well as a decent breakfast. Would absolutely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

Jason

Business traveller
Disliked: Property conditions & facilities
Best water pressure on 39th, elevator wait was reasonable. Lobby has a very poor layout. Front desk staff were great, but did not get back to my inquiries until day of travel, and then wanted to know “ how are you doing” ? By text message. Breakfast was a huge let down, I do not eat flour or sausage, so fruit and eggs it was. A veggie omelet would be nice… Is due for a renovation, the plywood armoire in the room was dated and unnecessary- a 1ft hanging rail would suffice. The area is in a dark section of 39th. The homeless and unwanted seem to collect by the construction sites at night- very unsettling. Watched a large brawl break out on the street. Be careful.
Stayed 4 nights in Dec 2024

6/10 Okay

Vanessa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in need of a serious upgrade. It looked tatty and therefore grubby even if not and there was recent water ingress in my room. The lifts could not cope with the number of people and staff trying to move about the building and on one occasion it took 30 minutes to get down 30 floors. No ground floor restroom facilities so only option is to wait for a lift! Not what I was expecting from such a large hotel group, centrally located and pricey
Stayed 3 nights in Dec 2024

6/10 Okay

Jeri Mae, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Walkable location, close by to transit. Area is not too loud and pretty safe. Main concern was there was no hot water in our room, while other guests shared there was no wifi in the higher levels. Staff said this is due to the building being old.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Dec 2024

2/10 Terrible

JASON

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat in the room at 80 would not go off. Has 3 people up to fix it. Smelled like weed from people smoking in their rooms. Room keys deactivated on a daily basis
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melisa Carter

Travelled with partner
Liked: Amenities
All staff were really nice, Deven very accommodating and location is great
Stayed 3 nights in Dec 2024

8/10 Good

Jose, Buenos Aires

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was really good to stay at this hotel for 4 nights. It's really close to the main locations at Manhattan, such as times square, grand central terminal. It was clean, and the staff was excelent and really kind. The hotel looks kinf of old. Price included breakfast and it was really good.
Stayed 4 nights in Dec 2024

8/10 Good

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devon at front desk was helpful, friendly and efficient.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
In need of refurbishment
Hotel Very tired in need of refurbishing carpets dirty Room dirty furnishings Desk Staff very good and helpful Bed comfortable Very good Location Nice touch bottled water supplied Breakfast ok
Room lamp
Room carpet
Room wall
Stayed 3 nights in Dec 2024

6/10 Okay

Janice

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Dec 2024

6/10 Okay

Andrea

Stayed 5 nights in Dec 2024

6/10 Okay

Darla

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 4 nights in Dec 2024