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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Free daily on-the-go breakfast
In-room safe, desk, blackout curtains, soundproofing
Exterior
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, 5th Avenue
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(172 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(94 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior
Holiday Inn Express Manhattan Times Square South by IHG
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 1,928 reviews
The price is NZ$227
includes taxes & fees
29 Jan - 30 Jan
Holiday Inn Express Manhattan Times Square South by IHG

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, 7-minute walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 909 out of 2391 reviews
Rating 8 - Good. 604 out of 2391 reviews
Rating 6 - Okay. 429 out of 2391 reviews
Rating 4 - Poor. 242 out of 2391 reviews
Rating 2 - Terrible. 207 out of 2391 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Vinson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Free chips and bottles of water is nice. Really long elevator waits though.
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

anh

Stayed 2 nights in Oct 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

It was 4/10

The room was pretty clean, but I had a lot of problems with the bathroom one room my toilet kept getting overflown so they changed me and my fiancé rooms. Then the other room did not have running hot water. It was an inconvenience to our stay as far as getting ready, so we backtracked about an hour getting those things settled as far as location. It’s in a pretty good area not too long of a walk to Times Square.
Stayed 3 nights in Oct 2025

8/10 Good

RAFAELA MARLENE

Liked: Cleanliness
The breakfast is good
Stayed 3 nights in Oct 2025

10/10 Excellent

Illia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Room comfort
The elevator situation was a disaster. We were on the 24th floor and there were only two elevators. For breakfast and checkout, it was impossible to get down to the lobby. The elevators were always full when the doors opened. We ended up walking 24 floors down. Also, the rooms were very small.
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Had stayed at the HI on 8th Avenue last time and do not know how I got booked into this one on w39th street but it was not as good and was more out of the way. The staff were very friendly here, but I liked the other hotel much better!
Stayed 3 nights in Oct 2025

4/10 Poor

crystal

Travelled with family
We had a roach in our room other than that everything was ok
Stayed 2 nights in Oct 2025

4/10 Poor

Marisca

Disliked: Staff & service, property conditions & facilities, room comfort

Would not recommend

Location is nice, walking distance from Times Square. I booked the standard room and was informed upon check in we had a twin room. When I asked if we could get a queen/king room, the lady at reception explained we were given whichever room was left, as I had booked the standard room. Poor, but if that’s the case….. she suggested I would check the next morning after breakfast to see if we could move rooms. The beds were horrible, you could feel the springs and it had clearly been used lots as there were dents in the mattress. Checked after breakfast following day, was told too early, all during the day. I did, then told to check when coming back. I did, but nothing available. Then the lift situation; only 2 for the entire 36 floor hotel. And only 6 people allowed at one time. You guessed it, lots of waiting and braving stairs. The hotel is very dated. Showers were nice and room was clean. Would not stay again though
Stayed 4 nights in Oct 2025

2/10 Terrible

Meriam

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Riche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room temperature was hard to control
Stayed 4 nights in Oct 2025

4/10 Poor

KERRY ANN

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Sep 2025

8/10 Good

Han-Chin

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Restroom is old. Suggest to renovate.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, perefect location. Great staff
Stayed 3 nights in Oct 2025

4/10 Poor

Jared A

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For 600$ a night you would think parking was included, but it was an extra hundred dollars for parking for one night. Rooms were very small.
Stayed 1 night in Oct 2025

6/10 Okay

Murtaza

Stayed 3 nights in Oct 2025

8/10 Good

Aania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

We had a great stay. The elevator is not working well so we had to take stairs a few times from the 13th floor! The hotel staff was helpful and kind! The beds were comfortable and everything worked great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Yvonne, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to pretty much everything.
Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and no fridge or microwave. Can ask at desk for fridge. Breakfast pretty good. Beds comfortable. No laundry. Very basic
Stayed 3 nights in Oct 2025

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service, amenities
Rooms were clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean-Francois

Stayed 2 nights in Oct 2025

2/10 Terrible

Erron

Travelled with family
Disliked: Staff & service
I initially booked for four nights due to the information on Expedia that gave the distance to time square as 6mins which in reality is more like double that time. the distance was too far for walking for my wife who has degenerative osteoarthritis. i also noted a huge difference in the advertised few given on Expedia which showcase total amount inclusive of taxes and fees. However there were major differences in night rates from $230/night to over $400 for the second night. even with a lower third night, the total fee was still more than advertised in reality. I did not make a fuss about the money but when I realized the distance, I realized that we were misinformed. I immediately spoke kindly to the front desk personel about cancellation of the other nights with refund. I believe her name was Samantha who assured me, the refund is no problem once Expedia gives the go ahead and that I should contact Expedia. I immediately messaged Expedia via agent Shirley who gave me the opposite response that they are willing once the Hotel waives the cancellation fee and that the manager will have to give that confirmation in the morning. I was assured that everything will be sorted and that I am in good hands. Of course check out was 11 that day so I had to book another hotel for the rest of my trip to cater for my wife's medical condition.I placed trust that Expedia will have everything sorted. I was then told via email Expedia that the refund is impossible. I am still receive follow-up
Stayed 4 nights in Oct 2025