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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
View from property
Reception
Exterior
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2298)
The price is NZ$624
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place New York City/Times Square

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85.00 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square by IHG Hotel
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"
Holiday Inn Express New York City Times Square by IHG New York

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 499 out of 1468 reviews
Rating 8 - Good. 356 out of 1468 reviews
Rating 6 - Okay. 287 out of 1468 reviews
Rating 4 - Poor. 167 out of 1468 reviews
Rating 2 - Terrible. 159 out of 1468 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Front desk was helpful and friendly, but the cleaning staff was overwhelmed, we stayed 4 nights and 2 we didn't get any room service. The elevator stopped working on our last day. The only bright spot was it was convenient to all the BW shows. P S
Stayed 4 nights in Nov 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at Holiday Inn Express
The entire stay was good. I liked having breakfast included in the price of the room. All staff was friendly and helpful. The only part that was not good for me was being stuck in the elevator (1 time) with about 10 people in it. The elevator went to the lowest floor and the door would not open. Thank goodness someone was on that bottom floor. We were stuck in there for maybe 15 to 20 minutes. The door had to be pried open. There was no phone for emergencies in the elevator and our cell phones had no signal for us to call the front desk. Again, I am glad there were people on that lowest floor. Otherwise, all was good.
Stayed 3 nights in Nov 2024

8/10 Good

Alma J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kent Richard

Stayed 5 nights in Oct 2024

8/10 Good

Jana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to major subway hub. Having breakfast included was nice. Great view of city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Star
Stayed 2 nights in Nov 2024

6/10 Okay

David

👌👌👌
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Incredible views of the Empire State Building from the top floors. Helpful front desk staff
Stayed 5 nights in Oct 2024

4/10 Poor

Jose

Stayed 3 nights in Nov 2024

8/10 Good

JOSEPHINE

Liked: Staff & service
Helpfull stagg
Stayed 4 nights in Nov 2024

10/10 Excellent

Alba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very clean, staff friendly.. we had a blast! 💥
Stayed 4 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
good hotel for the value.
Stayed 2 nights in Nov 2024

8/10 Good

John Paul

Travelled with partner
We liked the location as it was safe and we could walk to shows on Broadway. It was nice that they had coffee, tea and apple cider and sometimes cake available in the lobby. The free breakfast was a great asset. Some of the furniture and the mirror were a bit worn but if it knocks $200/night off the price I am fine with this.
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by the gentleman behind the desks; checked in quickly and we're given a goodie bag of water and snacks. Made it way to our room which was clean and well stocked. Breakfast in the morning was busy and seating was not limited but busy and scarce. The ladies were helpful in finding a place for my family and we're quick at refilling the buffet. A time or two while we stayed there the elevator went down; luckily we were only on the 3rd floor and able to use the stairwell. The only downfall was the additional daily "destination fee" we were charged upon checking out even though upon check in we were told everything was paid for (used Expedia).
Stayed 4 nights in Nov 2024

6/10 Okay

elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Tomas O

Travelled with family
Liked: Cleanliness, staff & service
El hotel esta excelentemente ubicado para llegar al subway y caminando se llega a muchos de los lugares de mayor interés.
Stayed 5 nights in Nov 2024

8/10 Good

Drazen

Travelled with family
Liked: Staff & service
N/a
Stayed 2 nights in Nov 2024

8/10 Good

PAMELA

Travelled with family
Liked: Staff & service, amenities
Amazing staff specially the curly girl at front desk! They made our stay unbelievable
Stayed 4 nights in Nov 2024

10/10 Excellent

Lakeya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

6/10 Okay

Montoria

Travelled with family, Travelled with partner
Liked: Staff & service
Great staff, room clean only thing the rooms are small
Stayed 3 nights in Nov 2024

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was good. The room was to be expected, not huge but big enough for 2 people for a week. The room and bathroom were always well cleaned. The breakfast was decent, some hot options such as eggs and hashbrowns, some of which changed each day, a pancake machine (although was occassionally out of action, a couple of juice options and coffee, bagels and toast (although only half of the toasters worked). The main issue was the lift when it was busy, it was difficult to get down as only 6 to 8 people could go in each lift. We sometimes ended up walking down the 12 flights or went up to go down again. Location was convenient although not overly close to things, a few blocks to the nearest subway stop and probably 10 to 15 minute walk to the middle of Times Square. Overall, it was great for the price.
Stayed 8 nights in Oct 2024

8/10 Good

Lita Jeam

.
Stayed 1 night in Nov 2024