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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Exterior
Exterior
Free daily on-the-go breakfast
In-room safe, desk, blackout curtains, soundproofing
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(175 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior
Candlewood Suites New York City-Times Square by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,739 reviews
The price is NZ$263
includes taxes & fees
23 Feb - 24 Feb
Candlewood Suites New York City-Times Square by IHG

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Madison Square Garden. .This hotel is 1 mi (1.7 km) from Empire State Building and 1.2 mi (1.9 km) from Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 933 out of 2442 reviews
Rating 8 - Good. 619 out of 2442 reviews
Rating 6 - Okay. 436 out of 2442 reviews
Rating 4 - Poor. 244 out of 2442 reviews
Rating 2 - Terrible. 210 out of 2442 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sully

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not what I expected. It’s ok if you’re not going to be in the room much. Bed was very uncomfortable and bathroom was very small.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Nice hotel,nice employees
Stayed 4 nights in Nov 2025

10/10 Excellent

Siena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing the whole time, consistently checking in to make sure our stay was going well, and was very prompt with their responses. The room was clean and the view from the upper floors was great. There were a few times at breakfast where they ran out of items such as juice or ketchup but overall it was an amazing stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Edwin

Stayed 3 nights in Nov 2025

10/10 Excellent

Diamond Ivette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Free breakfast! 10m walk from times square making it easy for tourists! will def book again
Stayed 2 nights in Nov 2025

6/10 Okay

Kevin

Stayed 2 nights in Oct 2025

6/10 Okay

Elaine

Travelled with family
Room was small and dated windows was stinking couldn't see out. Breakfast was a disaster looked rotten and they can only seat about 20 people with a hotel with 36 floors. Lifts to busy at peak times. Very close to times square
Stayed 5 nights in Nov 2025

10/10 Excellent

John Elwin Betts

Stayed 2 nights in Sep 2025

10/10 Excellent

Carol, Brookline

Stayed 2 nights in Nov 2025

8/10 Good

Melodie

Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 4 nights in Nov 2025

6/10 Okay

Ljubov

Travelled with family
rooms, breakfast,
Stayed 3 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness
Everyone was so nice and the room was amazing!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente todo. El desayuno la recepción la localidad. El tener la cortesía de tenerte agua. La verdad que lo recomiendo
Stayed 3 nights in Nov 2025

2/10 Terrible

Terri

Disliked: Staff & service, amenities
The whole experience was horrible from checking in this hotel They took 813 dollars from my card then say it didn’t go through because the system had time out but it went through on my end so it was left with a pending transaction of 813 dollars….. So I ended up having to pay 813 dollars again because I was waiting for the 813 to be refunded back to my card …So my husband pay the 250 dollars accidentally fee with his credit card and they still end of charging me 500 dollars for accidentally fee which was 250 so how 75 dollars a day for four days added to be 500 dollars just a complete scam…The elevator wasn’t working we had to wait 30 mins for them to come get us from our room floor so please don’t book this hotel I never had this experience before so I was completely shock at the whole experience
Stayed 4 nights in Nov 2025

6/10 Okay

Sarah

Stayed 4 nights in Nov 2025

6/10 Okay

Sarah

Travelled with group
Liked: Amenities
One elevator was out the first two days I was there and it was slow to get to your room. They have now added a traveler’s fee (think resort fee) at a little less than $20 a day. You get nothing extra, just have to pay more for an already expensive room. Homeless people were outside every morning asking for money. The room was nice and comfy and the staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aslen

Clean, great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The general manager was awesome. The location was great. Breakfast was good every morning and I love the free waters. Housekeeping was rude and not helpful but the general manager took care of us. We would definitely stay there again.
Stayed 4 nights in Nov 2025

8/10 Good

Febbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean. The staff was nice. The bathroom water pressure was bad and it was only one elevator in operation when we arrived.Several people waiting to get to their rooms. It however was fixed the next day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Saima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Jim, fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the hotel was decent and comfortable. the stafff was fine. Breakfast was ok. 1 out of 2 elevators was broken the 4 days we were there. we were on the 13th floor.Yet overall it was a nice place to stay.
Stayed 4 nights in Nov 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Amenities, property conditions & facilities
the elevator was broken when we got there the wait time on just getting picked nup was about 15min , the front desk staff wasnt very friendly, i checked out and the front desk peron wasn in the hall way talking for over 5n min while i was at the desk waiting until i asked can you check me out the guy was rude i will not return
Stayed 3 nights in Nov 2025

8/10 Good

Sujely, Hyrum

Stayed 2 nights in Nov 2025