Kixby

4.0 star property

Photo gallery for Kixby

Exterior
Exterior detail
View from property
2 bars/lounges, rooftop bar, cocktail bar
Lux Queen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Times Square
    ‪9 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

Lux Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Lux Queen Queen

  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

Lux King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and within a 5-minute walk of Macy's. .This hotel is 0.4 mi (0.7 km) from Empire State Building and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Empire State Building - 4 min walk - 0.4 km
  • Broadway - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Grand Central Terminal - 13 min walk - 1.1 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Keens Steakhouse - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Cho Dang Gol - ‬1 min walk
  • ‪The Rag Trader - ‬3 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 Bar and Lounge - Onsite cocktail bar.
Black Tap - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 98 ft (USD 61 per day); discounts available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: USD 19.50 for adults and USD 19.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Lot 15 Bar and Lounge
  • Black Tap
  • The Lookup Roof Bar

Things to do

  • Fitness centre

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 924 out of 1308 reviews
Rating 8 - Good. 272 out of 1308 reviews
Rating 6 - Okay. 76 out of 1308 reviews
Rating 4 - Poor. 16 out of 1308 reviews
Rating 2 - Terrible. 20 out of 1308 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Atlanta

Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older building that has been tastefully renovated just odd Herald Square. If I stayed again, I'd request a room at the back. Very comfy bed
Stayed 2 nights in Nov 2024

8/10 Good

Catherine

Stayed 2 nights in Dec 2024

8/10 Good

Marian

Travelled with family
Liked: Property conditions & facilities
My Kixby key woes
Been at the Kixby a few times but unfortunately this wasn’t my favorite stay. My room key wouldn’t work on multiple occasions either at my hotel room door or on the elevator which was a bit frustrating because I had to go to the front desk to get it ratified. Staff were pleasant as usual and very helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Quiet. Pleasant decor. Walkable to Grand Central.
Stayed 1 night in Dec 2024

8/10 Good

Sang Hyun

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great hotel!
Great staff, location, and room! We will definitely book here again.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s fine.
It’s a little pricy for this type of hotel but everything thing is expensive in nyc. It’s not my first choice when I go back but I would stay again if needed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashdenne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again and again! Our first of many stays to come at Kixby Perfect location, beautiful rooms and decor. The staff was top notch - so friendly and accommodating and Black Tap was the cherry on top!
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee machine and water machines
Stayed 4 nights in Nov 2024

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location - that’s all
Mixed feelings about the Kixby. Good location staff were ok. Would have had no problem paying the daily tax had the coffee machine been on in the morning when people drink coffee. The coffee machine was only available 13.00-15.00hrs, heard several people complain about this. £30 a day for a water machine!!! Thanks for that. Raised this via email & advised they would go to Starbucks for me for a charge!
Stayed 4 nights in Nov 2024

8/10 Good

LUCIA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing. Room size was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff. Rooms were small but very comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, close to subway. Safe and comfy beds!!!
Stayed 4 nights in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Rina

Everything was wonderful! Beautiful design, super cleanliness, all facilities and staff were perfect!! I would also like to express my special gratitude to Jose for his exceptional attention to me even after check out! He was genuinely caring and very respectful making sure that am comfortable and even helping me to arrange my transportation back home! Thank you so much, Jose!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful smile
The staff very friendly and professional. Saul was ready to offer places to see, eat that were close to the hotel. Jana was there when we got there on Friday and when we checked out Sunday with a beautiful smile. We loved the Kixby and will return...
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kixby’s - Great Stay in NYC
Loved the location, room was nice size, staff were friendly.
Stayed 1 night in Nov 2024