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Kixby

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kixby

Exterior
Lux Queen
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Herald Square
    ‪2 min walk‬
  • 5th Avenue
    ‪2 min walk‬
  • Macy's
    ‪3 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King

Lux King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Arlo Midtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (5343)
The price is NZ$428
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Arlo Midtown

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and within a 5-minute walk of Macy's. .This hotel is 0.4 mi (0.7 km) from Empire State Building and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Empire State Building - 4 min walk
  • Broadway - 8 min walk
  • Times Square - 9 min walk
  • Madison Square Garden - 10 min walk
  • Grand Central Terminal - 13 min walk

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Keens Steakhouse - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Cho Dang Gol - ‬1 min walk
  • ‪The Rag Trader - ‬3 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 Bar and Lounge - Onsite cocktail bar.
Black Tap - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 98 ft (USD 61 per day); discounts available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: USD 19.50 for adults and USD 19.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Lot 15 Bar and Lounge
  • Black Tap
  • The Lookup Roof Bar

Things to do

  • Fitness centre

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 884 out of 1251 reviews" "
Rating 8 - Good. 259 out of 1251 reviews" "
Rating 6 - Okay. 72 out of 1251 reviews" "
Rating 4 - Poor. 16 out of 1251 reviews" "
Rating 2 - Terrible. 20 out of 1251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Santiago

Business traveller
Liked: Amenities
Disliked: Cleanliness
Great location, but my room had cockroaches in the bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Pramod

Liked: Cleanliness, staff & service, property conditions & facilities
Simple hotel, basic amenities, comfortable, quiet. Room size is smaller than most places, but that's NYC.
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an excellent location-easy walking distance to many attractions and dining options. Staff was knowledgeable, helpful and friendly. Our room was clean and very nice. Appreciated the safe for my husband's camera. We didn't have a chane to use the bar on site, but it looked inviting. The penthouse level was fun and enjoyed the view of the Empire State Building.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I've stayed in while visiting NY. I'm a fan of non-chains and this was ideal. Polite staff, amazingly clean rooms, loved the smokey decor, coffee and so much more! My new fav!
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay in a perfect location - steps from the metro and central for walking! The room was very small (we upgraded to a King Luxe, and the bed was smaller than a regular Queen). The staff were nice, room was simple and clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well appointed in great location. Clean, comfortable, lots of nice details such as providing a water bottle and a place to fill with specialty waters. Coffee bar. Rooftop view is amazing. Staff were all friendly and helpful. Will definitely return.
Stayed 3 nights in Oct 2024

6/10 Okay

Wilson

Travelled with family, Business traveller
Liked: Cleanliness
Bad experience when Check In, they check us into a room full of sheets what looked like they use that room as storage. Then gave us another room after being told they were sold out and no rooms were available, the second room had issues with the AC, and electricity was on and off. Unfortunately a bad experience for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Avedeep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yao Yannick

Stayed 2 nights in Sep 2024

8/10 Good

Shafique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small basic rooms at roughly $400/night.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aness

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Arielis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Trisha, Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Loved the drinking water & coffee.
Stayed 3 nights in Oct 2024

8/10 Good

Yitian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Our stay was very good. The staff were pleasant, the room met all of our expectations and the location was excellent. Our only misgivings were a non-functioning coffee maker in our room coupled with occasionally finding the coffee urn in the convenience room also empty. It was also a bit of a surprise to arrive with a fully paid reservation and be met with a small facility charge.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Lovely location. I would definitely stay here again. It was exactly what we wanted. Close to the subway, walking distance to lots of great shopping a restaurants.
Stayed 4 nights in Oct 2024

6/10 Okay

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was nice. Great view to Empire State Building. They give you water bottles. Room cleaning showed up at 4:00 when we were back to change to evening attire, which was strange. You pay over 60 dollars for resort fee for bad coffee in the room which is such a sneaky move from their side. They don’t comment on it but treat it as a deposit if you break something, when you arrive. And then say they will not pay this back as it is a fee they collect. Hotels in the US: STOP doing this if you want happy visitors.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gamileh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

pari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Oct 2024

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, property conditions & facilities
OK Accommodations, Farcical Facility Fee
3rd stay at the Kixby. Love the location, rooms are nicely updated, although I don't recommend the lux king, layout was awkward/ cramped. Daily facility fee has increased ~25% since last time. To make guests feel better about being fleeced for $30/day for what amounts to coffee & water, you get a plastic (sigh) bottle upon check in to use for the Bevi water machine, which is first rate. Other amenities are specialty coffees (machine out of order), & fruit/cookies for 2 hrs in the afternoon when I imagine almost no one is around (the one day I was, they didn't serve them). I was in town for a trade show & had a couple pkgs sent to the hotel, for the first time at the Kixby or any other hotel, I was charged storage fees for the packages. I (used to) like hotels like the Kixby for the boutique, more personal vibe. Sadly this last stay service was very impersonal & left me feeling ripped off & unlikely to return. New York: please stop this deceptive pricing practice of "facility/resort" fees. When one researches hotels and evaluates suitability based on amenities like internet, fitness centre etc- if these come at an extra fee it should be indicated right on the amenity list, not buried where no one will see it, and if there's no option to opt out of the extra cost it should be included in the nightly rate. I was aware of the daily fee before checking in, but not that it had increased to $30, and the premise of it seems completely false. A boutique hotel without heart.
Stayed 4 nights in Oct 2024